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Added 2 mins ago
TS
Territory Executive - CANADA
thern Sanitation Inc
Brampton, ON
- Full-time
POSITION SUMMARY: The Territory Executive is responsible for identifying leads, proactively and prospecting and selling new and profitable business within an assigned market that is…
Added 18 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Markham, ON
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 18 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
…understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is…
Added 18 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
Build effective working relationships within own pod and across partner teams to encourage collaboration on all pod deliverables
Added 18 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Halifax, NS
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 18 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions…
Added 18 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Saint John, NB
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 18 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Calgary, AB
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 18 mins ago
T
Catastrophe Claims Advisor - Bilingual French/English
TD
Montreal, QC
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 18 mins ago
GP
ASM - water utilities Western
GF Piping Systems Canada
Vaughan, ON
- Full-time
We are seeking an Area Sales Manager – Western region for GF Piping Systems Canada. The ASM reports directly to the Water Utilities - National Sales Leader.
Added 1 hour ago
T
Customer Experience Associate - Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions…
Added 1 hour ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions…
Added 2 hours ago
CF
Inside Sales Representative
Canoe Financial
Calgary, AB
- Full-time
An Inside Sales Representative (internal title: Regional Sales Manager) supports business development by proactively engaging advisors, executing marketing and sales initiatives, and…
Added 2 hours ago
T
Sr. Manager IT Operations - Network Operations, Performance & Capacity, and Automation
TD
Mississauga, ON
- Full-time
The Senior Manager leads a complex, geographically distributed operational organization and sets direction across multiple disciplines. The incumbent is accountable for translating…
Added 2 hours ago
T
Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
The Corporate & Investment Banking Technology team is seeking a Manager Business Systems Analyst to support the Technology Operations & Risk (TOR) function.
Added 3 hours ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
In this role, you will partner with technology leaders, business stakeholders, risk and compliance teams, and audit partners to support risk management, governance, audit remediation,…
Added 3 hours ago
T
Personal Banker Trainee
TD
Vancouver, BC
- Full-time
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions…
Added 3 hours ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
Added 3 hours ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
…objectives at all existing customer sites within a geographic…
Added 3 hours ago
VC
Regional Trainer, Canada
Van Cleef & Arpels
Toronto, ON
- Full-time
The Regional Trainer – Van Cleef & Arpels Canada is responsible for execution of company training programs for specified territory to communicate the Maison message and to effectively help…
Added 3 hours ago
A
Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
ADP Canada exerce des activités au Canada et sur plusieurs marchés internationaux.
Added 3 hours ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
London, ON
- Full-time
Manages territory, inventory and customer relationships;
Added 3 hours ago
R
Regional Trainer, Canada
Richemont
Toronto, ON
- Full-time
The Regional Trainer – Van Cleef & Arpels Canada is responsible for execution of company training programs for specified territory to communicate the Maison message and to effectively help…
Added 4 hours ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions…
Added 4 hours ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions…

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 19, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard operating procedures.

Requirements

Requires a high school diploma with at least one year of relevant experience, though an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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