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Added 28 mins ago
T
Personal Banking Associate - Centre Champlain, Montréal (Part-Time 18 hours /week)
TD
Montreal, QC
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 28 mins ago
T
Montreal Centre In‑Person Recruitment Event (Novembre 18, 2026)
TD
Montreal, QC
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 28 mins ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
…partner/vendor integrations. You will be expected to understand an initiative end-to-end, identify upstream and downstream impacts, translate business needs into detailed system…
Added 28 mins ago
T
Customer Experience Associate - Fredericton Prospect
TD
Fredericton, NB
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 43 mins ago
R
Coordonnateur administratif principal / Senior Administrative Coordinator
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 43 mins ago
Protection Services Officer, Protection Services
Nova Scotia Health and IWK Health
Halifax, NS
…Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to…
Added 44 mins ago
TC
Senior Quality Assurance Analyst
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Triton Canada Inc. is the leader for pre-employment screening and background check solutions in Canada. Since the beginning, Triton has been helping medium to enterprise organizations,…
Added 58 mins ago
PH
Audiologist Cochlear Implant
Providence Healthcare
Vancouver, BC
- Full-time
…hearing aids alone. Historically, the first cochlear implant in Canada was performed at St. Paul's Hospital in…
Added 1 hour ago
FH
Consultant, Planning
Fraser Health
Surrey, BC
- Temporary
Are you interested in making a positive impact in healthcare? Bring your initiative, strategic thinking, and analytical skills to our dynamic team. As a member of Fraser Health’s Strategic…
Added 1 hour ago
EL
Security DevOps Engineer
EnStream LP
Toronto, ON
- Full-time
EnStream is a leader in secure digital identity and mobile data intelligence, working to advance the future of digital trust in Canada. We build innovative data-driven models that enhance…
Added 1 hour ago
LS
SD35- Vice Principal Pool
Langley School District #35
Langley (District), BC · Langley, BC
- Full-time
…incomes. Bordered on the north by the Fraser River and by the Canada/US border to the south, the District employs more than 4,800 staff and serves approximately 27,300 students in 46 school…
Added 1 hour ago
T
Senior People and Culture Operations Partner
Targray
Montreal, QC
- Full-time
Fondée en 1987 à Montréal, au Canada, Targray est un chef de file mondial dans l'approvisionnement, le transport, l'entreposage, le commerce et la distribution de produits de base et de…
Added 1 hour ago
C
Participant, First Peoples Program 2027 (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Part-time
The First Peoples: Tell Us a Story initiative is a specialized professional development program designed to build bridges between First Peoples and Radio-Canada. It aims to amplify…
Added 1 hour ago
T
Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
T
Customer Experience Associate - Cantonese or Punjabi Language Skills an Asset
TD
Vancouver, BC
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
T
Personal Banking Associate - Montreal-North Branch
TD
Montreal, QC
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
D
Associate Dentist - Dawson Dental Oshawa
dentalcorp
Oshawa, ON · Whitby, ON · Dawson Dental - Oshawa
- Full-time
Associate Development Program: A structured yet flexible learning initiative with curated offerings from top clinicians and mentors where you will receive individualized learning &…
Added 1 hour ago
D
Associate Dentist - Collingwood DDS
dentalcorp
Collingwood, ON · DDS Collingwood
- Part-time
Associate Development Program: A structured yet flexible learning initiative with curated offerings from top clinicians and mentors where you will receive individualized learning &…
Added 1 hour ago
NS
Account Manager, Public Relations
North Strategic
Toronto, ON
- $70,000 to $75,000 CAD / year
- Full-time
We are North, a strategic communications agency in Canada that makes it personal, moving brands with ideas that travel and influence.
Added 1 hour ago
GP
Head of Technology and Innovation
Good Protein
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…consommation (PGC) connaissant la plus forte croissance au Canada. Depuis 2019, notre mission est de rendre la nutrition plus accessible en créant de délicieux produits à base de plantes…
Added 1 hour ago
B
Personal Banking Associate
BMO
Waterloo, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 1 hour ago
I
IT Functional Analyst
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 1 hour ago
PG
Account Manager (PR)
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
We are North, a strategic communications agency in Canada that makes it personal, moving brands with ideas that travel and influence.
Added 1 hour ago
通
Account Development Manager, Walmart
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
…another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Work Location:

Kanata, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Build long-lasting relationships with customers and resolve concerns using standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills, proficiency in MS Office, and the ability to work in a fast-paced environment.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Banking solutions
Relationship building
Administrative skills
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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