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Added 13 mins ago
RB
Manager, Application Resiliency
Royal Bank of Canada
Vancouver, BC
- Full-time
As part of the RBC Global Asset Management (GAM) Operations team, you will be responsible for the upkeep all RBC GAM's applications. You will be responsible for timely incident resolution…
Added 13 mins ago
RB
Director, Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
Establishing the rigor for the ongoing management and evolution of the platform and realization of business benefits.
Added 13 mins ago
T
Channel Analytics Specialist
TEKsystems
Mississauga, ON
- $45 to $50 CAD / hour
- Contract
Experience with Google Tag Manager and back-end tracking concepts
Added 13 mins ago
B
Senior Analyst, Credit Risk Model Validation
BMO
Toronto, ON · FCP
- Full-time
Added 13 mins ago
QP
Assistant Community Manager
QuadReal Property Group
Toronto, ON · North York
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 13 mins ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
As an Information Technology Audit Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited…
Added 28 mins ago
R
Director, Strategy
RBC
Toronto, ON
- Full-time
Establishing the rigor for the ongoing management and evolution of the platform and realization of business benefits.
Added 28 mins ago
PR
Senior Manager, Replenishment Planning
Pernod Ricard
Windsor, ON
- Full-time
Transformation benefits and process adoption.
Added 28 mins ago
T
Personal Banking Associate - l'Assomption Branch
TD
L'Assomption, QC
- Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 28 mins ago
T
Personal Banking Associate - New Glasgow
TD
New Glasgow, NS
- Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 28 mins ago
T
Customer Experience Associate
TD
Sherwood Park, AB
- Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 28 mins ago
T
Financial Crime Risk Specialist (5440)
TD
Toronto, ON
- Full-time
The position also works with global FCRM counterparts to promote consistency in reporting standards, governance practices and financial crime risk reporting across jurisdictions. The role…
Added 28 mins ago
T
Financial Planner
TD
Toronto, ON
- Full-time
…during the first four years. In addition, we provide competitive benefits to ensure a stable and motivating environment, ideal for developing your client…
Added 28 mins ago
T
Personal Banking Associate - Mandarin or Spanish Language Skills an Asset
TD
Surrey, BC
- Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 28 mins ago
M
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
MSD
Kirkland, QC
- Full-time
The principal functions of the Manager, Health Economics & Outcomes Research are:
Added 28 mins ago
R
Account Manager
Reconomy
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome…
Added 28 mins ago
CH
Production Pharmacy Assistant - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector…
Added 28 mins ago
B
Customer Service Representative - Mandarin Speaker
BMO
Toronto, ON
- Part-time
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Added 28 mins ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Added 28 mins ago
AC
Distribution Account Manager, Canada
Axis Communications
Toronto, ON · Canada - ON - Toronto
- Full-time
Do you enjoy building strong partnerships and turning relationships into results? As our Distribution Account Manager for Canada, you'll help grow Axis's presence, engagement and advocacy…
Added 28 mins ago
Project Coordinator
Shawnigan Lake School
Shawnigan Lake, BC
After 3 months of employment, a full benefits package and RRSP with employer-matched contributions, paid vacation, a flexible work environment, and a nurturing family-friendly workplace.
Added 28 mins ago
CG
Supervisor, Full Time
Compass Group Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…daily operational items as they arise. Reporting to district manager. Previous supervisory experience required in a similar operation. Unit is a k – 12 operation dealing direct with…
Added 28 mins ago
AG
Project Manager (Data Centers)
Aecon Group Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
…America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions…
Added 28 mins ago
T
Montréal Centre – Événement de recrutement en personne (18 novembre 2026)
TD
Montreal, QC
- Part-time
TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction,…
Added 28 mins ago
B
Manager, Identity and Access Management
Bombardier
Mississauga, ON
- $98,600 to $154,900 CAD / year
- Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

Customer Experience Associate

Sherwood Park, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 17, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Work Location:

Sherwood Park, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Administration
Time Management
Communication Skills
Banking Regulations
Code of Conduct

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