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Added 7 mins ago
OT
Legal Counsel
Open Text Inc.
Toronto, ON · Ottawa, ON · Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…
Added 21 mins ago
BO
Treasury Solutions Analyst
Bank of America
Toronto, ON
- Full-time
…of flexibility based on role-specific responsibilities and business…
Added 21 mins ago
BO
Treasury Solutions Analyst
Bank of America
Calgary, AB
- Full-time
…of flexibility based on role-specific responsibilities and business…
Added 21 mins ago
CS
Senior Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Partner with Manufacturing, Co-packing, Procurement, Demand Planning, Logistics, Customer Service, Finance, Sales, Marketing, and Quality.
Added 21 mins ago
AC
IT Project Manager
Aviva Canada
Markham, ON
- Full-time
…strong in Project & project management practice and possess both business and technical acumen. You support the team and work to achieve results within the constraints of budget, schedule…
Added 37 mins ago
B
Lead Developer - (Java / AWS / Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
Partner with product, business analysis, quality engineering, architecture, and support teams to deliver robust production-ready solutions.
Added 37 mins ago
R
Senior Financial Specialist
RBC
Kamloops, BC · Vancouver, BC
- Full-time
…contribute to an exceptional client experience by providing superior business, financial and credit advice. Your contribution to the Client’s Relationship Team, and strategic partner to the…
Added 37 mins ago
T
Customer Experience Associate
TD
Winnipeg, MB
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 37 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 51 mins ago
D
Business Development Representative II (Public Sector)
Dayforce
Canada
- Full-time
The Business Development Representative II (Public Sector) plays a critical role in building the pipeline that drives our public sector growth. You’ll partner with Public Sector Account…
Added 51 mins ago
MC
Senior Sales Representative - KYC Solutions
Moody's Corporation
Toronto, ON
- Full-time
Represent Moody’s in client meetings, industry events, conferences, and partner forums; travel approximately 30–50% based on business needs; and work from a Moody’s office 2–3 days per week…
Added 51 mins ago
SW
Commercialization Manager
Skyward Wildfire Technologies
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
Reports to: Director of Business Development and Government Partnerships
Added 51 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 51 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 51 mins ago
SO
Director, Operations Accounting
Saturn Oil + Gas Inc.
Calgary, AB
- Full-time
Partner with Marketing, Land, Joint Venture and Finance to address commercial arrangements, expenditure classification, agreement interpretation and accounting.
Added 52 mins ago
Associate Wealth Advisor
First West
Chilliwack, BC
…members assigned to the SWA. The AWA works alongside the SWA on business development opportunities and/or offers analytical support, including client inquiries, trading, portfolio…
Added 52 mins ago
Assistant Branch Manager (Enderby Branch)
First West
Enderby, BC
Annual Business Plan: Participates in the development and achievement of the annual business plan. Ensures team goals and targets are achieved; ensures employees receive the training and…
Added 52 mins ago
IT Project Manager
Aviva
Markham, ON
…strong in Project & project management practice and possess both business and technical acumen. You support the team and work to achieve results within the constraints of budget, schedule…
Added 52 mins ago
HI
Personal Insurance Advisor
HUB International
Penticton, BC
- Full-time
…experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation…
Added 1 hour ago
BC
Everyday Banking Associate (Part Time) - Whistler Branch
Beem Credit Union
Whistler, BC
- Part-time
High school diploma or equivalent; post-secondary education in business or finance is an asset.
Added 1 hour ago
BC
Everyday Banking Specialist (Temporary 6 Months) - Kitsilano Branch
Beem Credit Union
Vancouver, BC
- Full-time
Post-secondary education in business, finance, or related field preferred.
Added 1 hour ago
MC
Senior Small Business Advisor
Meridian Credit Union
Barrie, ON
- $68,800 to $100,000 CAD / year
- Full-time
We take the time to get to know our Members' business, anticipate their needs and provide customized solutions. After all, our obligations are to our Members, not shareholders, and we take…
Added 1 hour ago
SM
Demand Planning Lead
Spin Master Ltd
Toronto, ON
- Full-time
As the Demand Planning Lead, you will create and maintain SKU-level forecast models by incorporating business intelligence from sales, marketing, and finance. You will perform deep data…
Added 1 hour ago
RB
Financial Advisor
Royal Bank of Canada
Burnaby, BC
- Full-time
Use your own advice capabilities, an those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
Added 1 hour ago
A
Director, Stations
AECOM
Mississauga, ON
- Full-time
Lead the construction management function in collaboration with the Delivery Partner, Technical Advisor, contractor, and client teams, including program management, pre-construction,…

Customer Experience Associate

Toronto, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will process financial transactions such as deposits and withdrawals while identifying customer needs to recommend appropriate banking solutions. They are also responsible for resolving customer concerns and maintaining accurate records in accordance with bank regulations.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong administrative, organizational, and communication skills are required to handle tasks in a fast-paced environment.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving
Conflict resolution
Relationship building
Data entry
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Customer Service
Compliance
Administration
Time Management
Relationship Management
Personal Banking
Commercial Banking
Operational Excellence

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