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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
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Executive Assistant, GTM Data & Intelligence
Autodesk
Toronto, ON
- Full-time
Identify opportunities to improve administrative processes, meeting logistics, documentation, team information management, and day-to-day coordination
Added just now
BP
Customer & Programming Associate (Temporary - up to 18 Months)
Burlington Public Library
Burlington, ON
- Part-time
Under the guidance of the Manager and Branch Operations Lead, support collection initiatives, to ensure an accurate, tidy, balanced, and accessible collection that meets customer needs.
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BH
Product Owner – SAP SuccessFactors (HR Technology)
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
…integrations through SAP BTP Integration Suite, identity and access management, and downstream reporting and…
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BH
Senior SAP Functional Solution Architect / Solution Lead
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
This role is categorized as an IT Project Manager 2 at BC Hydro. - A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model,…
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Associate Store Manager - Halifax
Knix
Halifax, NS
- $63,200 to $70,200 CAD / year
- Full-time
KPI Management: Partner with the Store Manager to analyze business trends. Take ownership of specific KPIs (e.g., Conversion, UPT), creating action plans to influence them and pivoting…
Added just now
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Public Health Technologist, Translational Research in Microbiology
Sanya’k̓ula
Vancouver, BC
- Full-time
Assists with information management, such as workload statistics, through methods such as gathering information, completing analysis and recording information.
Added just now
WP
Accounts Payable & Payroll Clerk
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Accounting Manager and working closely with the Event Analyst, Business Services, and department managers, this position helps ensure the accuracy of financial information,…
Added 13 mins ago
Financial Services Supervisor & Systems Coordinator-C1433
City of London
London, ON
Reports to the Manager or designate. Performs Corporate accounting functions including sundry receivables; reserve and trust funds; accounts payables; account reconciliation and analysis;…
Added 13 mins ago
Assistant Supervisor, Operations (TBS)
Brewers Retail Inc
London, ON
We are currently searching for an Assistant Supervisor, Operations reporting to the Manager, DC Operations. This vacancy is a full-time, permanent opportunity. For this role, you will be…
Added 13 mins ago
Assistant Supervisor, Operations - (TBS) Contract
Brewers Retail Inc
Kitchener, ON
We are currently searching for an Assistant Supervisor, Operations reporting to the Manager, DC Operations. This is a full-time, 12-month contract opportunity. For this role, you will work…
Added 13 mins ago
Manager, Frontline Transformation
CONA Services
Brampton, ON
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 13 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 13 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 13 mins ago
Manager, Frontline Transformation
CONA Services
Brampton, ON
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 13 mins ago
Senior Financial Analyst
CityofOttawa
Ottawa, ON
Salary Information: $114,481.64 - $134,818.32 annually. (2026 rates of pay)
Added 13 mins ago
CUPE - AES Custodian 2/Janitor 6
Nova Scotia Regional Centres for Education & CSAP
Kentville, NS
Added 13 mins ago
CUPE - MRHS Janitor (4 hour)
Nova Scotia Regional Centres for Education & CSAP
Middleton, NS
Added 13 mins ago
NM
Flex Warehouse Person
Nissan Motor Corporation
Kirkland, QC
- Full-time
The team management of the area will perform larger decision-making related to this position. Must have ability to work independently, and ability to make routine decisions (such as how to…
Added 13 mins ago
H
Administrative Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Administrative Assistant is directly accountable to the Manager and Director, First Nations Métis Relations (FNMR) of the Saskatchewan Health Authority (SHA) and…
Added 13 mins ago
Senior Manager, Executive Reporting & Advisory
Scotiabank
Toronto, ON
The Senior Manager, Tech Executive Reporting & Board Advisory, is the driving force behind how ScotiaTech shows up to the Board, the CEO, and senior leaders across Technology. Accountable…
Added 13 mins ago
MI
Engineering Co-Op Student
Magna International
Woodbridge, ON
- Full-time
Strong documentation, organizational & project management skills
Added 13 mins ago
PH
Medical Laboratory Technologist 2- Bilingual
Public Health Ontario
Ottawa, ON
- Full-time
Be competent to perform laboratory activities, work in accordance with the laboratory's management system and conducts standardized medical/clinical/environmental tests and procedures for…
Added 13 mins ago
U
Gérant(e) de Centre de déménagement U-Haul
U-Haul
Montreal, QC
- Full-time
…to manage one of our Moving and Storage Centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of…
Added 13 mins ago
U
U-Haul Moving Center General Manager
U-Haul
AB · Edmonton, Alberta
- Full-time
…to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of…
Added 13 mins ago
M
Vendor Conflicts Specialist
Metrolinx
Canada
- Full-time
…Works directly with Business teams across Metrolinx to assess information material to conflict of interest cases, including fact-gathering through discovery questions and interview sessions…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 14, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures. Identify customer needs to recommend appropriate banking solutions and resolve concerns to ensure a positive customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem resolution
Relationship building
Initiative

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Customer Service
Relationship Management
Operational Excellence
Compliance
Ethics
Administration
Time Management
Communication Skills

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