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Added 23 mins ago
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Government Relations Manager
ATB
Edmonton, AB · Calgary, AB
- Full-time
As a Government Relations Manager, you are responsible for executing on key strategies to advance ATB Financial's business goals, while monitoring legislative developments and translating…
Added 37 mins ago
CO
Hostel Cleaner - Relief
Christie Ossington Neighbourhood Centre
Toronto, ON
- $28.8 CAD / hour
- Full-time
This is a unionized position reporting to the Manager of Shelter Operations or the Drop-In Supervisor, depending on assignment.
Added 37 mins ago
NB
Account Manager, Business Flex
National Bank of Canada
AB · Edmonton, AB
- Full-time
Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex…
Added 52 mins ago
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Quality Manager in Projects
Siemens Energy
Montreal, QC
- Full-time
The role of the QMiP is to advise the Project Director/ Project Manager in expediting quality assurance on the project(s). The QMIP is also responsible for managing and/or monitoring the…
Added 52 mins ago
TP
Manager, IT Vendor Performance & IT Audit
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, IT Vendor Management, the Manager, Vendor Performance & IT Audit leads a team responsible for strengthening the performance, governance and oversight of…
Added 1 hour ago
PH
Billing Manager
Peace Hills Insurance
AB · Edmonton, AB
- Full-time
We currently have a position available for a Manager in our Billing department. Reporting to the CFO, the successful candidate will provide overall management and direction to the billing…
Added 1 hour ago
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Senior Quality Manager - Energy Construction
Kiewit
AB · Edmonton, AB
- Full-time
As a Sr. Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 1 hour ago
MO
Municipal Clerk
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
Oversee the development of an electronic records management system, working in tandem with the Records Management Clerk and the Manager of IT
Added 1 hour ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
· Undergraduate degree or equivalent is an asset.
Added 1 hour ago
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Senior Change Management Analyst
TD
Toronto, ON
- Full-time
· Experience working in Finance or on Finance transformation initiatives, with an understanding of Finance processes, priorities and stakeholder needs, is an asset.
Added 1 hour ago
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TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
Knowledge of wealth management and/or operations is an asset
Added 1 hour ago
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Hospitality Worker - AgeCare Mount Ida Mews
AgeCare
Salmon Arm, BC · AgeCare Mount Ida Mews
- Part-time
The Hospitality Worker reporting to the Hospitality Manager is primarily responsible for assigned cleaning duties in accordance with established work schedules, policies, and procedures.…
Added 1 hour ago
CA
Sales Support Specialist
Centurion Associates Inc
Toronto, ON
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 1 hour ago
CC
Senior Manager New Business Development, Corporate Partnerships
Canadian Cancer Society
Toronto, ON
- Full-time
Job Title: Senior Manager New Business Development, Corporate Partnerships
Added 1 hour ago
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Terrain Park Supervisor- Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Assisting the Manager in the day to day operation of the following aspects of the operations; continuous development of the safety program, day to day maintenance, construction of new…
Added 1 hour ago
A
Information Technology Program Manager
Altis
Mississauga, ON
- $130 to $140 CAD / hour
- Contract
We’re looking for an experienced IT Program Manager to lead complex, high-impact technology initiatives within a dynamic enterprise environment. This opportunity focuses on transforming IT…
Added 1 hour ago
E
Electrical Engineer Specialist
Enbridge
Calgary, AB
- Full-time
Detailed knowledge of CSA Z462, NFPA 70E, IEEE 1584 is an asset.
Added 1 hour ago
Administrative Secretary 3
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager, Facility and Support Services or Manager, the incumbent provides administrative support for Managers in the community area(s) including timekeeping and payroll…
Added 1 hour ago
WC
Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc
AB · Edmonton, Alberta
- Full-time
Work with the Service Manager to prioritize repair orders, plan work, and keep repairs moving efficiently.
Added 1 hour ago
LH
Kinesiologist
Lifemark Health Group
Toronto, ON
- $67,000 to $75,000 CAD / year
- Full-time
…musculoskeletal/orthopedic injury, and home safety ergonomics is an…
Added 1 hour ago
Program Manager, Brand Studio
Stripe
Canada
…reporting to the Head of Brand Operations. As a Brand Program Manager, you will lead programs that make Stripe’s brand easier to use, apply consistently, and scale across teams, tools, and…
Added 1 hour ago
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Staff Housing Supervisor
AccorHotel
Banff, AB
- $21 to $24 CAD / hour
- Full-time
Confidence using property management software (Rent Manager) and Alice an asset
Added 1 hour ago
A
Housekeeping Operations Manager
AccorHotel
Jasper, AB
- Full-time
…furnishings, and elevated amenities. As the Housekeeping Operations Manager, you will play a critical leadership role in ensuring these newly renovated spaces are launched and maintained to…
Added 2 hours ago
TP
Senior Project Manager, Level II
Toronto Pearson International Airport
Toronto, ON
- Full-time
…may, at the higher end, exceed $50 million. The Senior Project Manager II will drive successful outcomes, influence forward-thinking management decisions and supports the overall success of…
Added 2 hours ago
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Strategic Accounts Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
SaskTel is on the lookout for a Strategic Account Manager to join our Corporate & Mid-Market Business Sales team!

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 23, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Branch Banking
Operational Excellence
Compliance
Code of Conduct
Time Management
Administration

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