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Technical Solutions Lead
Norcada
AB · Edmonton, AB
- Full-time
Experience in sales, product management, customer service in engineering, manufacturing, microscopy and microanalysis, semiconductors, optics, photonics, sensor technology, or…
Added 5 mins ago
MA
Defined Benefit - Pension Administrator
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
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Manager, Third Party Oversight
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Toronto, ON
…functions including the management and oversight of third party service providers to ensure accurate, timely, and cost effective service delivery to Rogers Bank in accordance with OSFI’s…
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Store Manager
Rogers Communications
Montreal, QC · Saint-Laurent, QC
Manage all aspects of store operations, by providing best-in class service and solutionbased customer experiences to our customers while promoting Rogers & Fido brands including Rogers…
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Global Care Navigator, Canada (French-Speaking)
Spring Health
Remote, Canada
- $72,800 to $83,720 CAD / year
- Full-time
- Remote
Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service.
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Engineer - Tooling
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- Full-time
Coordinate and prepare Tooling and Equipment requirements for new or additional aircrafts’ Entry into Service.
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Senior Leader, Employee & Individual Benefits
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- Full-time
…specialized underwriting and claims expertise, personalized customer service, and a responsive, technology-oriented business approach. For more information, visit…
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Senior Client Service and Planning Associate
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- Full-time
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Added 20 mins ago
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Food Prep Worker I
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Minimum one-year prep work or food service-related work preferred.
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Gestionnaire de prestation de services TI
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Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Prince Edward, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 20 mins ago
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Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Prince Edward, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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Calibration Engineer Co-op
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- Full-time
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change…
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Grocery Clerk Part Time Day
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Hamilton, ON
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Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
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Produce Clerk Part Time Day
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Hamilton, ON
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Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
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Part Time Bridal Sales
David's Bridal
Mississauga, ON
- $16 to $25.8 CAD / hour
- Part-time
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Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
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Coordonnateur(trice) aux opérations des installations / Facilities Operations Coordinator
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Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures…
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Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
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Sales Associate
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- Part-time
1+ years experience in retail or customer service
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Concepteur Réseaux
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Montreal, QC
- Full-time
result orientation, customer service, teamwork, initiative, rigour, commitment;
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
Added 20 mins ago
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Employment Counselor - ALP
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Toronto, ON
- Full-time
Minimum 3 years of Case management experience required

Customer Experience Associate

Toronto, ON, Canada

Part-time

Apply on td.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 18, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 11, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply on td.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Retail Banking
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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Work requirements

Jobs in Canada