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Added 2 mins ago
Product Manager, Cargo Healthcare Solutions
Base Career
Toronto, ON
Full-time
The Product Manager, Cargo Healthcare Solutions is responsible for the strategy, development, commercialization, lifecycle management, and growth of Air Canada Cargo’s healthcare and life…
Added 2 mins ago
Program Manager
Institute for Canadian Citizenship / Institut pour la citoyenneté canadienne (ICC)
Toronto, ON · Greater Toronto Area, Canada
$82,000 to $92,500 CAD / year
Full-time
The Institute for Canadian Citizenship (ICC) is seeking a highly organized and proactive Program Manager to lead three related areas of work: our partnerships with immigrant settlement…
Added 2 mins ago
Campus Talent Partner
SOTI
Mississauga, ON
Full-time
Reporting to the Senior Manager, Talent Partners, the Talent Partner, Campus will attract, engage, and hire top talent from universities and colleges across Canada and globally. In this…
Added 3 mins ago
Airports - Assistant Store Manager
Wirelessdna
Mississauga, ON
Driving the same business development initiatives as the Store Manager - building relationships across the airport, creating leads, and finding every opportunity to bring business to the…
Added 3 mins ago
Manager, Business Markets
RBC
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Full-time
Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis…
Added 19 mins ago
Project Manager - ECP, Grants
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ON · Oakville, Ontario
Full-time
The Project Manager owns the delivery of an enterprise-scale Euna Grants implementation for a state government client. This is a client-facing role with real accountability - you manage the…
Added 19 mins ago
Coordinator, Development Programs
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Ottawa, ON
Full-time
Other duties as requested by the Manager, Development Programs or Director, Hockey Programs
Added 19 mins ago
Retail Sales Consultant - Part Time - Pickering Town Centre, ON
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Pickering, ON
Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 19 mins ago
Retail Sales Consultant - Part Time - Devonshire Mall, ON
Swarovski
Windsor, ON
Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 19 mins ago
Seasonal Retail Sales Consultant - Part time - TD Square , AB
Swarovski
Calgary, AB
Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 19 mins ago
Seasonal Retail Sales Consultant - Part time - Guildford Surrey, BC
Swarovski
Surrey, BC
Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 34 mins ago
Further Education and Skills Officer
UHI Centre for History
ON · Regional Municipality of York, ON
Full-time
…Body (RSB) for further education provision, and the continued development of collective further education and skills activity across UHI’s distinctive tertiary…
Added 34 mins ago
Human Resources Manager
Emond Harnden
Ottawa, ON · Greater Ottawa Metropolitan Area
$95,000 to $115,000 CAD / year
Full-time
Reporting to the Chief Operating Officer, the HR Manager plays a critical role in shaping the employee experience and supporting its continued success.
Added 34 mins ago
Aesthetic Clinic/Medspa Manager - OTE 100K
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$65,000 to $75,000 USD / year
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As a Product Specialist/Clinic Operations Manager. We are seeking a proven clinic operations leader with direct experience managing multi-provider practices, owning EMR workflows, patient…
Added 34 mins ago
General Manager - Store CAN6842
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A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
Added 34 mins ago
Client Relationship Manager, Commercial Banking (London Ontario)
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London, ON
As a Client Relationship Manager (CRM) within Canadian Commercial Banking at Scotiabank, you will play a key role in supporting the success of Canadian businesses in the growth segment with…
Added 34 mins ago
Branch manager
Fairstone Bank
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Full-time
Join Fairstone as a Branch Manager and be part of our talented and growing team!
Added 34 mins ago
Senior Manager, Sales Enablement & Operations
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Remote, Canada
$110,000 to $135,000 CAD / year
Full-time · Remote
We’re looking for a Senior Manager, Sales Enablement & Operations to join our Strategic Partnerships and Priority Clients team. Reporting to the VP, Strategic Partnerships and Priority…
Added 34 mins ago
Co-Manufacturing Manager
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The primary purpose of this role is to manage business relationship and serve as the main point of contact for Co-Manufacturing sites including all technical, operational, commercial and…
Added 49 mins ago
Assistant Manager - BOSS Outlet, Cross Iron Mills
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Added 1 hour ago
Senior Manager, Sales Enablement & Operations
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$110,000 to $135,000 CAD / year
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Added 1 hour ago
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Continuous training, learning and development opportunities
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Associate Director, Canada Lease Pricing
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Minimum 4 years’ experience as a functional manager or in a leadership role.
Added 1 hour ago
Senior Advisor
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…impactful learning experiences, the Senior Advisor, Talent Development & Learning (Delivery) role may be the opportunity for you. Join a talented team of learning and development…
Added 1 hour ago
Part-Time Retail Sales Representative for General Mills/Blue Buffalo - Ottawa
Encore Field Marketing Solutions Inc.
Ottawa, ON · ON, Ottawa, CA-ON
Part-time
You have top-notch communication, relationship-building and planning & organizational skills. You love being on the road, working independently and thrive in a fast-paced environment, you…

Customer Experience Associate

Orleans, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Sep 30, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 21, 2026

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Original job description

Work Location:

Orleans, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience. Proficiency in MS Office and strong communication and organizational skills are essential.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Experience
Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Retail Banking
Commercial Banking
Compliance
Code of Conduct

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