Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Save this search

Added 2 mins ago
Operations Associate
Insight Global
Toronto, ON
$18 to $20 CAD / hour
Contract
Added 2 mins ago
Compliance Associate
OnClarity
Vancouver, BC
$100,000 to $130,000 CAD / year
Full-time
Added 2 mins ago
Analyst, Sales & Trading
OnClarity
Vancouver, BC
$90,000 to $150,000 CAD / year
Full-time
Possess strong financial acumen or a demonstrated ability to quickly master complex market dynamics.
Added 2 mins ago
Senior Manager, External Financial Advisory
ACCA Careers
Winnipeg, MB
Full-time
Make an impact with our growing External Financial Advisory (EFA) team as a Senior Manager. This diverse team of professionals are dedicated to helping small and mid-sized businesses…
Added 2 mins ago
Accounts Receivable (AR)
Midea Canada
ON · Ontario, Canada
$50,000 to $60,000 CAD / year
Full-time
Facilitating monthly financial and management reports. Investigating and resolving any irregularities
Added 2 mins ago
QA Automation Lead
Experis Canada
Toronto, ON
$50 to $55 CAD / hour
Contract
Our client, a leading organization in the banking and financial services industry, is seeking a QA Automation Lead to join their team. As a QA Automation Lead, you will be part of the…
Added 4 mins ago
Product Manager
Insight Global
Toronto, ON
$77 to $87 CAD / hour
Contract
Insight Global is seeking a Product Manager to provide digital product delivery leadership for one of Canada's leading financial institutions. This is a net new vacancy and will start as a…
Added 4 mins ago
Gift Processing Officer (Contract)
Sinai Health Foundation
Toronto, ON
$54,403 to $59,526 CAD / year
Contract
The Gift Processing Officer (Contract) reports to the Director, Finance and works with the Finance team to provide financial services to the Foundation. The role supports gift processing…
Added 4 mins ago
HRIS (Workday) Implementation Project Specialist (26-252)
City of Cornwall
Cornwall, ON
$89,441 to $100,692 CAD / year
Contract
Strong working knowledge of HR processes, labour relations, payroll administration, financial processes, software implementation, IT systems, integrations, data management, reporting,…
Added 4 mins ago
Administration & Systems - Manager Administration
Sobeys
Moncton, NB
Full-time
…strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File…
Added 4 mins ago
Controller & Director, Corporate Services
Elby Professional Recruitment
London, ON
$90,000 to $125,000 CAD / year
Full-time
…that extends beyond traditional finance, with oversight across financial stewardship, corporate services, risk management, technology, facilities and organizational…
Added 4 mins ago
Specialist, Lending Administration (6-Month Contract)
Vancity
Vancouver, BC
Full-time
1-3 years of experience in loan administration, banking operations, or a related financial services role
Added 4 mins ago
Insolvency Advisor, Personal Debt Solutions
BDO Canada
London, ON
Full-time
2 years or more in Customer Service, financial services insolvency, banking, credit Counseling, or other relevant area
Added 4 mins ago
Director of National Key Accounts - Royal Canin
Mars
Guelph, ON
Full-time
Ensures that all financial control procedures are followed (i.e. Account Trade Spending budget) with a focus on and collaboration with Finance, SRM and Marketing.
Added 4 mins ago
Sr Data Engineer
Iris Software Inc.
Toronto, ON
Contract
Our client is a Canadian multinational financial services company and the largest bank in Canada by market capitalization. The bank serves over 17 million clients and has more than 89,000…
Added 4 mins ago
Specialist, Virtual Card Services
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
The Business Analyst is directly responsible for providing troubleshooting and technical assistance for financial assistance programs which simplify complex billing processes for high cost…
Added 4 mins ago
Law Firm Accounting Coordinator
Kormans LLP
Mississauga, ON
Full-time
The Accounting Department Coordinator will play a key role in supporting the Firm's financial operations and accounting functions. Working closely with the Partners, management team, and…
Added 4 mins ago
Project Manager
Tata Consultancy Services
Mississauga, ON
$100,000 to $130,000 CAD / year
Full-time
…related field. Minimum Good years of experience in Banking and Financial Services, with significant experience in Risk & Control, Regulatory Compliance, Governance, or Operational Risk…
Added 4 mins ago
Commercial Account Manager
Assiniboine Credit Union
La Salle, MB
Full-time
Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products…
Added 4 mins ago
Salesforce Technical Lead
J&M Group
Montreal, QC
Contract
…The ideal candidate will possess deep expertise in Salesforce Financial Services Cloud (FSC), enterprise solution design, and large-scale implementations within complex, highly regulated…
Added 4 mins ago
Executive Assistant
OnClarity
Vancouver, BC
$70,000 to $110,000 CAD / year
Full-time
Experience in a fast-paced startup, investment, or financial services environment.
Added 4 mins ago
Revenue Operations Analyst
AppHelp by AppDirect
Canada
Full-time
3+ years of experience in revenue operations, sales/GTM operations, financial analysis, business analytics, or a closely related analytical role in B2B SaaS.
Added 4 mins ago
GenAI Python Developer
Synechron
Montreal, QC
$80,000 to $90,000 CAD / year
Full-time
Des occasions de bénéficier du coaching de collègues expérimentés issus de nos groupes Financial Innovation Labs (FinLabs) et Centres d’excellence (CoE).
Added 4 mins ago
Project Accountant
BluMetric
Ottawa, ON
Full-time
In this role you will be responsible for overall financial management of projects throughout their lifecycle by ensuring proper set up, maintenance, invoicing, project closure and…
Added 4 mins ago
Accounts Receivable Specialist - US Operations
FLOFORM Countertops
Winnipeg, MB
Full-time
Knowledge of accounting principles and practices finance principles financial reporting

Customer Experience Associate

Ottawa, ON, Canada

Pay: $22 - $27.21 CAD
Job type: Part-time
Apply by: Sep 29, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures. Advise customers on banking solutions and resolve concerns to ensure a positive and professional customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Personal Banking
Commercial Banking

Report this job