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Added 1 min ago
Casual/on-call Security Officer 2-ELE
Great Canadian Entertainment
Surrey, BC
Under the general direction of the Security Manager, this position is responsible for protecting the Companys assets while being a welcoming ambassador to the Casino. Security Officers will…
Added 1 min ago
Associate, Agricultural Services
TD
Medicine Hat, AB · Barrhead, AB · Red Deer, AB · Camrose, AB · Calgary, AB · Lethbridge, AB
Full-time
Career progression opportunities into roles such as Account Manager, Credit Analyst, Relationship Manager, and other commercial banking positions
Added 1 min ago
Manager, Cash Management I
TD
Ottawa, ON
Full-time
The Manager, Cash Management I (MCM) is responsible for leading and developing a highly effective and respected team of Cash Management Banking professionals. The position is a subject…
Added 1 min ago
Customer Experience Associate - Campbellton
TD
Campbellton, NB
Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help…
Added 1 min ago
Customer Experience Associate
TD
Sault Ste. Marie, ON
Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs…
Added 1 min ago
Senior Personal Banker - Investing (Saint-Laurent, Place-Vertu)
TD
Montreal, QC
Full-time
Added 1 min ago
Director, Advanced Planning (Tax and Estate Planning)
Sun Life
Toronto, ON · ON · Sun Life Toronto One York
Full-time
Completion of the CICA In-depth Tax Program and the In-Depth Tax Issues for the Owner Manager Business course (considered an asset)
Added 1 min ago
Manager - Leadership, Learning & Culture
Keyera
Calgary, AB
Full-time
The Manager – Leadership, Learning & Culture is responsible for advancing organizational culture, leadership capability and employee development through the design and delivery of…
Added 1 min ago
Retail Store Manager
Best Buy Canada
Waterloo, ON
Full-time
You’ll love it here! We are hiring immediately for a small box retail store manager (mall location) to join our team. Your passion for creating amazing customer and employee experiences,…
Added 1 min ago
Manager / Senior Manager, AI Model Risk Oversight & Challenge
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
Full-time
Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk Oversight & Challenge, to provide independent second-line oversight and effective challenge of AI model risk…
Added 1 min ago
Member Setup Specialist
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
Full-time
Reporting to the Manager, PMA the Member Set Up Specialist is responsible for managing eligibility data for traditional corporate client implementations and facilitating eligibility…
Added 16 mins ago
Administrator, Victoria (Permanent, Part-Time)
Union Gospel Mission (Vancouver)
Victoria, BC
Part-time
This position supports the Manager, Victoria, and staff of UGM Arrow Home through a wide range of administrative and clerical duties, ensuring that both staff and participants are…
Added 16 mins ago
Employee Experience Program Manager
Servus Credit Union
Red Deer, AB · Edmonton, AB · Calgary, AB
Full-time
We are hiring for an Employee Experience Program Manager to join our People and Culture team.
Added 16 mins ago
Manager, Shipping & Logistics
DIRTT
AB · Calgary, AB
Full-time
As a Manager, Shipping & Logistics, you will play a key role in leading end-to-end logistics, customs, and transportation operations to ensure timely, compliant, and cost-effective…
Added 16 mins ago
Software Engineer I Co-op (Data Foundations)
Planview Incorporated
Vancouver, BC
Temporary
Added 16 mins ago
Manager - International Real Estate Portfolio & Asset Management
The Wendy's Company
Burlington, ON
Full-time
The International Manager – Real Estate Portfolio & Asset Management is responsible for the execution of real estate ownership and leasing strategies for the existing portfolio in Canada &…
Added 16 mins ago
Central Fill Regulated Pharmacy Technician Full Time
London Drugs Limited
Richmond, British Columbia
$27 to $30.5 CAD / hour
Full-time · Other
You will be responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, telephone inquiries and…
Added 16 mins ago
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
Vancouver, BC
$25.82 CAD / hour
Other
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 16 mins ago
Manager, Expansion
Jobber
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager, Expansion, the Manager, Expansion will have the unique opportunity to motivate and coach a rapidly growing team of ambitious sales representatives and…
Added 16 mins ago
Senior Customer Success Manager - Technical Account Management
Zip
Remote, Canada
Full-time · Remote
We’re looking for a Senior Customer Success Manager (equivalent to a Technical Account Manager) to manage our rapidly growing customer base across all industries and customer segments from…
Added 16 mins ago
OTR Tire Technician (Squamish)
Fountain Tire
Squamish, BC
Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 16 mins ago
Portfolio Manager
Fraser Health
Surrey, BC
Full-time
Fraser Health is seeking a collaborative and strategically minded Portfolio Manager, ITSM Transition Management to join the Service Management Office within Digital Enablement. This role…
Added 28 mins ago
Mid-Market Account Executive
[Test] Accord
Toronto, ON
Full-time
Aaron C, Revenue Enablement Manager at Greenway Health
Added 28 mins ago
Accountant
Altis
Calgary, AB · Greater Calgary Metropolitan Area
$80,000 to $89,000 CAD / year
Full-time
Our client is seeking an experienced Accountant to join its Finance & Operations team. Reporting to the Finance Manager, the Accountant will support the organization's day-to-day accounting…
Added 28 mins ago
Territory Manager – Montreal (EO, QC, AC)
BioMarin Pharmaceutical Inc.
Canada
Full-time

Customer Experience Associate

Grande Prairie, AB, Canada

Job type: Part-time
Apply by: Oct 7, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 22, 2026

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Original job description

Work Location:

Grande Prairie, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Detail oriented
Problem solving
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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