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Added 10 mins ago
Senior Team Leader – Environmental Planning and Approvals, Environmental Services
Stantec
Quebec, QC
Full-time
…Team Leader (STL). The SIR STL will report directly to the Business Centre Operations Leader (BCOL) and work closely with the Business Centre Practice Leaders (BCPLs). The success of this…
Added 10 mins ago
Senior Team Leader – Environmental Planning and Approvals, Environmental Services
Stantec
Montreal, QC
Full-time
…Team Leader (STL). The SIR STL will report directly to the Business Centre Operations Leader (BCOL) and work closely with the Business Centre Practice Leaders (BCPLs). The success of this…
Added 10 mins ago
Senior Team Leader – Environmental Planning and Approvals, Environmental Services
Stantec
Montreal, QC
Full-time
Partner with business leadership to implement new programs, processes, and strategic initiatives, helping teams navigate change and integrate new ways of working.
Added 10 mins ago
Senior Team Leader – Environmental Planning and Approvals, Environmental Services
Stantec
Montreal, QC
Full-time
…Team Leader (STL). The SIR STL will report directly to the Business Centre Operations Leader (BCOL) and work closely with the Business Centre Practice Leaders (BCPLs). The success of this…
Added 10 mins ago
Senior Team Leader – Environmental Planning and Approvals, Environmental Services
Stantec
Montreal, QC
Full-time
Partner with business leadership to implement new programs, processes, and strategic initiatives, helping teams navigate change and integrate new ways of working.
Added 10 mins ago
Senior Team Leader – Environmental Planning and Approvals, Environmental Services
Stantec
Montreal, QC
Full-time
…Team Leader (STL). The SIR STL will report directly to the Business Centre Operations Leader (BCOL) and work closely with the Business Centre Practice Leaders (BCPLs). The success of this…
Added 10 mins ago
Lead, Performance, Accountability & Funding Allocation (Toronto - Central)
Ontario Health | Santé Ontario
Toronto, ON
Full-time
The Lead, Performance, Accountability & Funding Allocation is a key regional partner responsible for administering accountability agreements, monitoring Health Service Provider (HSP)…
Added 11 mins ago
Principal Product Manager - Platform Security
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Partner security and governance - the shared services, primitives, and audit surfaces that every partner team builds on
Added 39 mins ago
Senior Advisor, Employee & Labour Relations
Calgary Catholic School District
Calgary, AB
Full-time
· Partner with Area Directors and other school and system leaders to understand operational priorities, workforce challenges, and emerging people issues, providing proactive ELR advice and…
Added 39 mins ago
Technical Designer
Gensler
Vancouver, BC
Full-time
At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We're not just designers. We’re tinkerers, craftspeople, visionaries,…
Added 40 mins ago
Account Manager- Southwest, SK
Simplot
Kindersley, SK
The purpose of this position is to oversee the sales function for key accounts and establish a position of trusted business partner with key customer accounts through proactive, planned,…
Added 40 mins ago
Account Manager - East, SK
Simplot
Milden, SK
The purpose of this position is to oversee the sales function for key accounts and establish a position of trusted business partner with key customer accounts through proactive, planned,…
Added 55 mins ago
Corporate Recruitment Advisor
North American Construction Group Inc.
Acheson, AB
Full-time
…recruitment of salary, and non-union hourly positions and will partner with various internal departments including corporate accounting, operations, information technology, support…
Added 1 hour ago
Senior Account Manager, Transportation & Infrastructure
Proven
Toronto, ON
Full-time
Partner with the Sector VP on account strategy, sector planning, and major pursuits.
Added 1 hour ago
Employee Benefits Service Associate
Avance Insurance Services
Winnipeg, MB
Full-time
…administration, and servicing of employee benefits plans for business…
Added 1 hour ago
Senior Proposal Specialist
HDR
Kingston, ON
Full-time
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added 1 hour ago
Thunder Bay - Part-Time Merchandiser
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Thunder Bay, ON
Part-time
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…
Added 1 hour ago
Director of Night Operations - Gibbons Whistler, BC
Gibbons Whistler
Whistler, BC
$90,000 to $150,000 CAD / year
At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality, bringing people together through unforgettable experiences.
Added 1 hour ago
Executive Assistant & Concierge
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Calgary, AB
Full-time
You keep complex calendars moving seamlessly, make travel feel effortless, welcome the people who walk through our doors, and help the Executive Office run with the same precision we expect…
Added 1 hour ago
AI Full Stack Development Lead
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…with client and cross-functional stakeholders to translate business needs into secure, scalable…
Added 1 hour ago
Officer, Human Resources Business Partner (Field)
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Edmonton, AB
With collaboration and direction from the HRBP Manager, the HRBP Officer leverages a broad understanding of the business and partners with HR subject matter experts (SMEs) and regional…
Added 1 hour ago
Superviseur principal, opérations d'entreposage - Senior Supervisor, Warehouse Operations
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…healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people…
Added 1 hour ago
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It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we…
Added 1 hour ago
Manager, Accounts Payable
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Full-time
…our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're…
Added 1 hour ago
Sr Project Manager
CDW
Toronto, ON
Full-time
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to…

Customer Experience Associate

Lethbridge, AB, Canada

Job type: Part-time
Apply by: Oct 7, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 22, 2026

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Original job description

Work Location:

Lethbridge, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Customer Service
Relationship Management
Operational Excellence
Compliance
Ethics
Professional Development

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