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Added 10 mins ago
Warehouse Manager
Sysco
Vancouver, BC · Buckhead Vancouver
Full-time
Compensation Range: $75,000 - $95,000 base salary subject to experience.
Added 10 mins ago
Senior Director, AI and Data & Integration Platforms
Royal Bank of Canada
Mississauga, ON
Full-time
…landscape. To realize this opportunity, we need a visionary leader who can simultaneously architect and enable enterprise AI capabilities, modernize and enhance our data platforms, and…
Added 10 mins ago
Supervisor
Dexterra
Victoria, BC
Full-time
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems…
Added 10 mins ago
Account Director
Dexterra
Kelowna, BC
Full-time
Minimum of 2 years of management experience and directing a team in facility services or related field
Added 10 mins ago
Account Director
Dexterra
Victoria, BC
Full-time
Minimum of 2 years of management experience and directing a team in facility services or related field
Added 10 mins ago
Area Manager
Dexterra
Vancouver, BC
$80,000 to $90,000 CAD / year
Full-time
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems…
Added 22 mins ago
Payroll Compliance & Controls Analyst
Pomerleau
Saint-Georges, QC · St-Georges, QC
Full-time
Deliver high-quality customer service to a variety of internal and external stakeholders.
Added 22 mins ago
Transportation Claims Coordinator
American Iron & Metal (AIM)
Montreal, QC
Full-time
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued…
Added 22 mins ago
Seasonal Banquet Server
Pomeroy Lodging
Grande Prairie, AB
Temporary
Previous experience as a server or in a food & beverage position is an asset.
Added 22 mins ago
Seasonal Banquet Bartender
Pomeroy Lodging
Grande Prairie, AB
Temporary
…friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our…
Added 22 mins ago
Restaurant Server
Pomeroy Lodging
Grande Prairie, AB
Full-time
…friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our…
Added 22 mins ago
Sales Manager
Aquifer Distribution Ltd
Saskatoon, SK
Full-time
…Manager. We are looking for a self-aware and collaborative leader who knows how to build high-performing teams through coaching, accountability, and trust. While experience in the wholesale…
Added 25 mins ago
GIS Analyst
Land Title & Survey Authority of BC (LTSA) / LandSure Systems
Vancouver, BC
…information system consulting services, project management, customer support, and…
Added 39 mins ago
Bartender, Aalto
Pursuit
Jasper, AB
Full-time
…services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the…
Added 39 mins ago
Bar staff
J D Wetherspoon
Rutherglen, ON
Full-time
We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.…
Added 39 mins ago
Staffing Assistant – Staffing and Scheduling – Part Time
Sault Area Hospital
Sault Ste. Marie, ON
Part-time
Alerts the appropriate Leader and/or team member to ensure immediate follow up for instances requiring safe and suitable work, including notification to Occupational Health or any other…
Added 40 mins ago
Physical Design PnR Tile Lead
Advanced Micro Devices, Inc
Markham, ON
Full-time
The ideal candidate is a recognized technical leader with a proven track record of delivering high-quality silicon across multiple successful tape-outs. You are equally comfortable solving…
Added 40 mins ago
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Niagara Falls, ON · ON
Full-time
…Field Marketing Coordinator, you must be a highly motivated, customer focused, hands-on individual that thrives in a fast-paced service environment. Possessing strong interpersonal and…
Added 40 mins ago
Field Service Operations Manager
Sandvik
Saskatoon, SK
Full-time
Are you an experienced operations leader looking to apply your expertise in service delivery, resource planning, and team development in a customer-focused environment? We want to hear from…
Added 53 mins ago
(CAN) Team Leader, Operations II (SUN - WED 17:00PM to 03:30AM)** 1-Year Contract **
Walmart Canada
Rocky View No 44, AB · Rocky View County, AB
Full-time
…order filling or shipping. Prioritizes daily workflow to ensure customer requirements are…
Added 53 mins ago
Warehouse Manager
Sysco Canada Inc.
Vancouver, BC
$75,000 to $95,000 CAD / year
Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 53 mins ago
Bar staff
J D Wetherspoon
North Stormont, ON
Full-time
We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.…
Added 53 mins ago
Bar staff
J D Wetherspoon
North Stormont, ON
Full-time
We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.…
Added 53 mins ago
Process & Quality Specialist
Toromont Cat
Bradford, ON
Full-time
As a Product Quality Specialist, YOU will experience:
Added 55 mins ago
Manager, Network Service Delivery
TD
London, ON · Toronto, ON · Mississauga, ON
Full-time
…network services that enable TD's retail, campus, and colleague experience across Canada and the United States. This leader is accountable for delivering highly available, scalable, and…

Customer Experience Associate

Courtenay, BC, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 18, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Work Location:

Courtenay, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities.

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Problem solving
Detail oriented
Confidentiality

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Operational Excellence
Regulatory Compliance
Code of Conduct

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