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Added 1 month ago
C
Associate Financial Advisor
CIBC
BC
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 1 month ago
EG
Event Audio Visual Technicians- Part time, Full-Time Edmonton Alberta
Encore Global
Edmonton, AB
- Full-time
- Part-time
Understands and fosters the hotel or client relationship.
Added 1 month ago
EG
Event Audio Visual Technician- Part Time- Kelowna, BC
Encore Global
Kelowna, BC
- Part-time
Understands and fosters the hotel or client relationship.
Added 1 month ago
SC
Food Service Associate/ Server
Sodexo Canada Ltd
Aurora, ON
- $19 to $20 CAD / hour
- Full-time
The Food Service Worker/ Server may work anywhere on property where food is prepared. This person will assist in setup and serving of food from counters and steamtables. Duties will include…
Added 1 month ago
AC
Global Mobility Tax - Senior Associate
ACCA Careers
Calgary, AB
- Full-time
As a Senior Associate, your role is essential in upholding compliance with tax regulations and optimizing tax processes for employees on international assignments. This position is key in…
Added 1 month ago
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Associate Project Manager
BGIS
Ottawa, ON
- Full-time
Client service orientation – strong client service orientation.
Added 1 month ago
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Associate Director, Finance & Risk Data Management Office, Chief Data Office
RBC
Toronto, ON
- Full-time
…Chief Financial Office and Group Risk Management teams, the Associate Director is the first line of defense for data management risk and is responsible for building and maintaining a…
Added 1 month ago
OT
Associate, Client Services
Odyssey Trust Company
Toronto, ON
- Full-time
The Associate, Client Services will be an integral part of our Toronto team. On a day-to-day basis you will be assisting the Director, Client Services, with managing all aspects of your…
Added 1 month ago
TL
Taylor McCaffrey LLP – Lawyer & Associate Positions (3)
The Law Society of Manitoba
Winnipeg, MB
- Full-time
…team of over 90 support staff, our lawyers provide responsive service and strategic, practical legal advice tailored to our clients’ business objectives. They are currently recruiting for…
Added 1 month ago
Management Company - Accounts Payable Specialist | Halifax
Petra Funds Group
Halifax, NS
…accuracy while delivering excellent internal and external customer…
Added 1 month ago
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Performance & Restructuring, Senior Associate
PwC
Toronto, ON
- Full-time
Work across multiple service offerings within PwC’s Deals Practice as client demands change. This could include assisting Corporate Finance or Due Diligence teams with the purchase and sale…
Added 1 month ago
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Customer Experience Associate
TD
Comox, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 month ago
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PT Sales Associate - Square One
LVMH
Mississauga, ON
- Part-time
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Square One location in Mississauga, Ontario. As a Sales Associate at Marc…
Added 1 month ago
SW
ScotiaMcLeod Administrative Associate - Toronto Plaza
Scotia Wealth Management
Toronto, ON
- Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 1 month ago
IIA Administrative Assistant, ScotiaMcLeod (Spanish/ English) - Toronto
Scotiabank
Toronto, ON
Ensure a high level of client service by supporting one or more Advisors in the regular review of client portfolios to identify client needs for Team of Experts services, to ensure it meets…
Added 1 month ago
MI
Senior Associate, Nexus, Investor Delivery - Private Equity
MUFG Investor Services
Toronto, ON · Halifax, Nova Scotia
- $63,750 to $93,500 CAD / year
- Full-time
· Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable…
Added 1 month ago
D
Food Service Associate / Cook Part Time
Dexterra
Surrey, BC
- $19 to $22 CAD / hour
- Part-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 1 month ago
BC
Associate, Global Markets Corporate Banking
BMO Capital Markets
Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 1 month ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 1 month ago
MI
Senior Associate, Nexus, Investor Delivery - Private Equity
MUFG Investor Services
Toronto, ON
- $63,750 to $93,500 CAD / year
- Full-time
Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues…
Added 1 month ago
OM
Search Engine Optimization Manager
Omnicom Media
Toronto, ON
- Full-time
Ability to develop positive on-going business relationships with a focus on client service.
Added 1 month ago
T
Customer Experience Associate
TD
Campbell River, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 month ago
T
Customer Experience Associate - St. Hyacinthe, Montérégie Estrie Surrounding area
TD
Saint-Hyacinthe, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 month ago
T
Customer Experience Associate
TD
Courtenay, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 month ago
T
Customer Experience Associate
TD
Courtenay, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…

Customer Experience Associate

Campbell River, BC, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 23, 2026

Original job description

Work Location:

Campbell River, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matter.

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities.

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures and regulations. Identify customer needs to recommend appropriate banking solutions and resolve concerns to ensure a positive customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Retail Banking
Commercial Banking
Compliance
Code of Conduct
Operational Excellence

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