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Added 11 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
AB · Alberta, Canada
Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 12 mins ago
Senior Marketing Manager, Home Equity Finance
Royal Bank of Canada
Toronto, ON
Full-time
The Canadian mortgage space is a dynamic space that continues to evolve. A single decision represents the largest financial commitment most Canadians will ever make, so emotion, trust, and…
Added 12 mins ago
Retail Store Manager
Canna Cabana
Calgary, AB · Bowness, Calgary, AB
Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 12 mins ago
Account Director in Training (Janitorial)
Dexterra
Vancouver, BC
Full-time
…service delivery excellence, client relationship management, financial performance, labour relations, workforce planning, and employee engagement . The role ensures contractual compliance,…
Added 12 mins ago
Area Manager
Dexterra
Vancouver, BC
$80,000 to $90,000 CAD / year
Full-time
As a Area Manager, you will be the senior operational and strategic leader responsible for the overall performance of a major TransLink account spanning multiple physical locations. You…
Added 24 mins ago
Manager, Tax
ACCA Careers
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Full-time
Maintain high quality control and apply specialized knowledge to anticipate, identify and address issues relevant to the client’s business, financial entries and reports
Added 24 mins ago
Assistant Manager - Rooms Operations
Westin Hotels & Resorts
Ottawa, ON
Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 24 mins ago
Human Resources and Admin Coordinator
Yemen HR Consulting
Aden
Full-time
The Coordinator supports the Human Resources and Administrative Services Manager in running and monitoring organization-wide HR and administrative systems. The role helps ensure consistent…
Added 24 mins ago
Real Estate Development - Procurement Opportunities
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Full-time
You will partner closely with cross-functional teams and external vendors to understand business requirements, assess procurement needs, source best-fit partners, negotiate value-based…
Added 24 mins ago
Financial Planning and Performance Manager
The Magnum Ice Cream Company
Toronto, ON
Full-time
Financial Planning & Performance Manager is key business partner to the TMICC Canada Cross-Functional and Leadership Teams, playing a central role in shaping commercial decisions, growth…
Added 24 mins ago
ECH - Manager, Marketing (12-Month Contract)
Empire Homes
Vaughan, ON
Contract
…qualifications, candidate’s geographical location, as well as market and business…
Added 24 mins ago
Sales Manager
Aquifer Distribution Ltd
Saskatoon, SK
Full-time
The Sales Manager is responsible for leading and developing a high-performing sales team to achieve revenue growth, customer retention, and market expansion. This role oversees sales…
Added 27 mins ago
Assistant Restaurant Manager
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Lloydminster, AB
Montana's is hiring an Assistant Manager at our Lloydminster location!
Added 42 mins ago
Branch Manger
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Full-time
The Branch Manager is responsible for the management and coordination of the branch's full spectrum operation including attaining targets in deposits, loans, memberships, and profitability…
Added 42 mins ago
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Niagara Falls, ON · ON
Full-time
Performance-based earning potential through a discretionary sales incentive bonus targeted at 5% of your annual salary, based on the achievement of defined objectives and plan terms.…
Added 42 mins ago
Spécialiste des comptes clés - Myélome multiple / Key Account Specialist - Multiple Myeloma
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Toronto, ON · Montreal, QC
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Le Gestionnaire de Comptes Clés – Oncologie est un poste sur le terrain avec des attentes élevées en matière de performance. Ce poste est responsable de la croissance durable du territoire,…
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Senior PSP Strategy Advisor
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…expertise in patient support program design, cross-functional business partnering, financial planning, and the ability to influence without authority across complex matrix organizations.…
Added 42 mins ago
Senior Product Manager Vaccines
Sanofi
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Full-time
Reporting to the Franchise Head - Travel and Pediatric Vaccines, the Senior Product Manager is responsible for defining and delivering commercial strategy across the vaccine portfolio. This…
Added 42 mins ago
Tax Senior Manager - Private Company
RSM US LLP
Toronto, ON · Calgary, AB
Full-time
RSM’s Private Client Services practice is looking for a dynamic Tax Senior Manager to join our team. At RSM, our Private Client Services practice is rooted in strong relationships based on…
Added 55 mins ago
Part-Time Sales Associate - Famous Footwear CAN
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Tsawwassen, BC
$18.25 to $20.99 CAD / hour
Part-time
…for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts!…
Added 55 mins ago
Senior Manager, Risk Analytics & Modelling
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Toronto, ON
Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 57 mins ago
Treasury and Tax Co-op Student
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Calgary, AB
ARC has had an exciting growth story driven by the contributions of our people, principled business strategy and high-performance culture. Today, we are a proud member of the Shell Group,…
Added 57 mins ago
Manager, Network Service Delivery
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London, ON · Toronto, ON · Mississauga, ON
Full-time
As the steward of Retail and Campus Network Services, this role drives service performance, operational resilience, and lifecycle modernization across LAN, WAN, SD-WAN, routing, and…
Added 57 mins ago
Manager III
TD
Toronto, ON
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 57 mins ago
Customer Experience Associate
TD
Camrose, AB
Part-time
…help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…

Customer Experience Associate

Campbell River, BC, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 18, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Work Location:

Campbell River, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matter.

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities.

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures and regulations. Identify customer needs to recommend appropriate banking solutions and resolve concerns to ensure a positive customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Retail Banking
Commercial Banking
Compliance
Code of Conduct
Operational Excellence

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