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Added 5 hours ago
SQ
Senior Consultant, Strategy, Sunlife Health
Sunlife Québec
Montreal, QC
- Full-time
…week of each month, you'll make sure the President of Sunlife Canada sees an accurate, clear picture of how each strategic initiative is…
Added 5 hours ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 5 hours ago
C
Executive Assistant, GAM
CIBC
Toronto, ON
- Full-time
CIBC Global Asset Management (CGAM) is one of Canada's largest asset management firms with approximately $398 billion in assets under management and possess over forty-five years of…
Added 6 hours ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 6 hours ago
A
Project Manager
Actalent
Fort McMurray, AB
- $60 to $80 CAD / hour
- Contract
Work independently with minimal day-to-day supervision while demonstrating initiative and ownership of assigned projects.
Added 6 hours ago
A
Programme Discovery - Fiabilité de l'alimentation
ABB
Montreal, QC
- Full-time
ABB is a global technology leader advancing the digital transformation of industries. Our mission is to power progress, combining engineering excellence, innovative solutions, and…
Added 8 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions is a leader in the commercial building maintenance industry, serving more than 100 locations across Canada and the United States.
Added 8 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions is a leader in the commercial building maintenance industry, serving more than 100 locations across Canada and the United States.
Added 8 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions is a leader in the commercial building maintenance industry, serving more than 100 locations across Canada and the United States.
Added 8 hours ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…week of each month, you'll make sure the President of Sunlife Canada sees an accurate, clear picture of how each strategic initiative is…
Added 8 hours ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…week of each month, you'll make sure the President of Sunlife Canada sees an accurate, clear picture of how each strategic initiative is…
Added 8 hours ago
A
Discovery Program - Power Reliability
ABB
QC · Saint-Laurent, Quebec
- Full-time
ABB is a global technology leader advancing the digital transformation of industries. Our mission is to power progress, combining engineering excellence, innovative solutions, and…
Added 9 hours ago
BS
R&D Product Development Intern / Stagiaire en recherche et développement (R-D) - Développement de
Boston Scientific
Montreal, QC
- Full-time
Demonstrated initiative, ownership, organizational skills, attention to detail, and ability to collaborate with multidisciplinary teams.
Added 10 hours ago
P
Store Manager-Devonshire Mall
Pandora
Windsor, ON
- Full-time
You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
Added 10 hours ago
J
DevOps Technical Lead / Architect - Azure & Terraform
Jobgether
Canada
- $150,000 to $165,000 CAD / year
- Full-time
We are seeking an experienced DevOps leader to guide platform engineering and modernize a .NET-based insurance platform hosted in Azure. You will work closely with technology leadership to…
Added 11 hours ago
AT
Senior Administrator
Arrow Transportation Systems Inc.
Fort St. James, BC
- Full-time
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 11 hours ago
C
Student Intern, Corporate Sustainability
Celestica
Toronto, ON
- $23 to $30 CAD / hour
- Temporary
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in…
Added 11 hours ago
B
Senior Manager, Physical Security
BGIS
Markham, ON
- Full-time
Facilitate corporate ID cards for BGIS employees in Canada, and collaborate with BGIS partners in the US, Europe and APAC to ensure consistency globally.
Added 11 hours ago
UO
BKC Administrative Assistant, Faculty of Science
University of Calgary
Calgary, AB
- Full-time
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded…
Added 11 hours ago
MM
Oliver Wyman -Private Capital – Consultant (Toronto)
Marsh McLennan
Toronto, ON
- Full-time
Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization…
Added 11 hours ago
FH
Leader, Strategic Transformation (Quality & Safety)
Fraser Health
Surrey, BC
- Full-time
Bring your initiative, client service focus, systems level thinking and leadership skills to our dynamic team of seasoned project and change professionals. This Leader role is aligned to…
Added 11 hours ago
FH
Leader, Strategic Transformation (Workday and Business Transformation)
Fraser Health
Surrey, BC
- Full-time
Bring your initiative, client service focus, systems level thinking and leadership skills to our dynamic team of seasoned project and change professionals. This Leader role is aligned to…
Added 11 hours ago
T
Customer Experience Associate - Monkland & Melrose
TD
Montreal, QC
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 11 hours ago
T
Customer Experience Associate - Atateken
TD
Montreal, QC
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 12 hours ago
T
Customer Experience Associate - Atateken
TD
Montreal, QC
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…

Customer Experience Associate - Atateken

Montreal, QC, Canada

$22.50 / 22.50$ - $28.33 / 28.33$ CAD · Full-time

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Job details

Pay: $22.50 / 22.50$ - $28.33 / 28.33$ CAD
Job type: Full-time
Apply by: Dec 4, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.50 / 22.50$ - $28.33 / 28.33$ CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while following operating procedures, regulations, and the bank’s code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote products and services, and contribute to an effective team and positive customer experience.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transactions
Banking Solutions
Customer Needs Assessment
Problem Resolution
Sales And Referrals
Communication
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Issue Resolution
Operational Procedures
Industry Regulations
Code Of Conduct And Ethics
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Time Management
Team Effectiveness
Operational Excellence
Confidentiality
Quebec Language Requirement

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