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Added 12 mins ago
AG
Sales Manager- Work From Home
AO Globe Life
Remote, Canada
- Full-time
- Remote
Are you an experienced and motivated individual looking to elevate your career in customer service and sales management? Look no further!
Added 12 mins ago
AG
Remote Sales Manager
AO Globe Life
Remote, Canada
- Full-time
- Remote
…passionate about driving results, inspiring teams, and transforming customer experiences in the life insurance…
Added 12 mins ago
AG
Remote Entry Level Manager
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Remote, Canada
- Full-time
- Remote
Passionate Changemakers: You’re driven to improve lives through exceptional service and impactful life insurance solutions.
Added 12 mins ago
CH
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- Part-time
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Added 27 mins ago
SA
dining room manager
Smoke and Sow
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- Full-time
Added 27 mins ago
CC
National Account Manager
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- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
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restaurant manager
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Added 27 mins ago
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Toronto, ON · North York, ON
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Added 27 mins ago
AA
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- Full-time
Gestionnaire des garanties / Warranty Manager
Added 28 mins ago
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Added 42 mins ago
EP
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- Full-time
…giving back to our community and take pride in providing quality customer service based on a foundation of integrity and…
Added 42 mins ago
UO
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Richmond, BC
- $24 CAD / hour
- Full-time
An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment. The Assistant Manager thinks and acts…
Added 42 mins ago
E
Male Locker Room Associates, Yorkville
Equinox
Toronto, ON
- Full-time
Ensure that the Male locker rooms are clean, stocked and well maintained while providing all members, prospective members, and guests with excellent customer service
Added 57 mins ago
CG
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- Full-time
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Added 57 mins ago
UO
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- Full-time
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Added 57 mins ago
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Ensure all orders are picked accurately, ensuring excellent customer service.
Added 57 mins ago
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- Full-time
…and acting as the primary interface between End User, Field Service, Engineering, and…
Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
J
Restaurant assistant manager
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Added 1 hour ago
NA
Account Manager, Group Benefits
NFP, an Aon company (Canada)
Kitchener, ON
- Full-time
We’re looking for an Account Manager who will join as a key member of the group benefits service team. The AM will work autonomously and in collaboration with consultants and fellow AMs to…
Added 1 hour ago
JD
Kitchen staff
J D Wetherspoon
North Stormont, ON
- Full-time
…while maintaining high standards of cleanliness, safety and customer…
Added 1 hour ago
JD
Bar staff
J D Wetherspoon
North Stormont, ON
- Full-time
…while maintaining high standards of cleanliness, safety and customer…
Added 1 hour ago
NA
Claims Liaison, Commercial Insurance
NFP, an Aon company (Canada)
Windsor, ON
- Full-time
…Insurance professionals by providing guidance, advocacy and customer support, to improve customer experience and overall team…
Added 1 hour ago
JD
Bar staff
J D Wetherspoon
North Stormont, ON
- Full-time
…while maintaining high standards of cleanliness, safety and customer…

Customer Experience Associate - Campbell River

Campbell River, BC, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 1, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Work Location:

Campbell River, British Columbia, Canada

Hours:

15

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking solutions. Resolve customer concerns, promote banking products and services, support team effectiveness, and contribute to operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective customer communication skills.

Skills

Customer Service
Financial Transaction Processing
Banking Solutions
Customer Needs Assessment
Problem Resolution
Communication
Organization
Planning
Time Management
Attention to Detail
Initiative
Confidentiality
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Issue Resolution
Business Processes
Operational Procedures
Regulatory Compliance
Code of Conduct and Ethics
Confidentiality
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Administration
Organization
Planning
Time Management
Communication
Teamwork
Operational Excellence

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