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Added 2 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Communicates issues and concerns to the Manager.
Added 2 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Communicates issues and concerns to the Manager.
Added 2 mins ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 2 mins ago
Admissions Advisor
Prime International College of Health Care and Technology
Mississauga, ON
Full-time
Report pipeline activity, enrolment progress, and performance updates to the Admissions Manager
Added 2 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Communicates issues and concerns to the Manager.
Added 2 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Communicates issues and concerns to the Manager.
Added 2 mins ago
Supervisor (Full Time)
Carters Inc.
Fort St. John, BC
Full-time
Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
Added 32 mins ago
Member of Technical Staff 2- EIE
Nutanix Indonesia
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
…access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms…
Added 32 mins ago
Store Lead
Moores Clothing
Burnaby, BC
Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 1 hour ago
Event Audio Visual Technician, Hilton Niagara Falls Fallsview - Full Time
Encore Canada
Niagara Falls, ON
Full-time
…customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 1 hour ago
(CAN) Asset Protection Associate
Walmart Canada
Leamington, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
Stage Manager, Toronto (Hybrid)
Encore Canada
Brampton, ON
Part-time
A Production Stage Manager is responsible for independent production execution and at times assisting Event Producers and/or Creative Producers on events and projects from inception to…
Added 1 hour ago
(CAN) Pharmacy Assistant
Walmart Canada
Richmond Hill, ON
Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 1 hour ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
Associé, produits consommables
Walmart Canada
Saint-Georges, QC · St-Georges, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
Health and Beauty Team Associate
Walmart Canada
Port Alberni, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
(CAN) Self Checkout Attendant
Walmart Canada
St. Thomas, ON
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 2 hours ago
Part Time - Retail Merchandiser and Sales Rep
Jobbe
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Part-time · Contract
Applicants must reside in the specified location and be legally eligible to work in Canada.
Added 2 hours ago
TD Insurance, Legal Assistant III
Jobbe
Halifax, NS
Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
(ASD-W)-1.00 FTE Speech Language Pathologist I (Office Location: WEC)- Permanent
Jobbe
Woodstock, NB
Full-time
(ASD-W) - 1.0 FTE Speech Language Pathologist I - Office Location (WEC)
Added 2 hours ago
Front Office Manager
Jobbe
Halifax, NS
Full-time
At the newly renovated Delta Hotels by Marriott Halifax Downtown we're looking for a Guest Services Manager to lead our front-of-house team and champion the guest experience from check-in…
Added 2 hours ago
General Manager
Perspect-IV Fitness Studio
Vaughan, ON
Part-time
Full-time, in-person at Woodbridge location. Weekends required (including Saturday mornings). Combines sales, admin, floor leadership, and coaching sessions. Must have full-time…
Added 2 hours ago
Assistant Manager in Training
The TJX Companies, Inc.
Windsor, ON
Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 2 hours ago
Practice Manager (Legal Administrative Assistant) – Corporate + Commercial Law
BC Legal Management Association
Victoria, MB
Other
Added 2 hours ago
Customer Experience Associate- Campbell River- Future Opportunities
TD
Campbell River, BC
Part-time
Generally reports to a Manager Customer Experience or Branch Manager

Customer Experience Associate- Campbell River- Future Opportunities

Campbell River, BC, Canada

Job type: Part-time
Apply by: Oct 18, 2026
Education: Master’s degree
Experience: 1+ years of relevant experience
Posting language: English
Posted: Sep 9, 2026

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Original job description

Work Location:

Campbell River, British Columbia, Canada

Hours

15

Line Of Business

Personal & Commercial Banking

Pay Details

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
Assist with responding and resolving customer concerns, escalating when necessary
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers

SHAREHOLDER

Support the achievement of business objectives by supporting advice goals
Promote products, advice, services and banking capabilities
Understand and apply operating policies and procedures
Contribute to business objectives for Operational Excellence
Support the timely and accurate completion of business processes and procedures
Escalate non-standard or high-risk transactions / activities as necessary
Support and participate in process improvement opportunities
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by continuously developing knowledge in own area
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
Requires a broad knowledge regarding basic product suite of business supported
Evaluates and recommends customer solutions from established options
Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Impacts team results through the quality of the services or information provided to customers
Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
Requires working knowledge and skills developed through formal training or work experience
Generally reports to a Manager Customer Experience or Branch Manager

Experience & Education

High School diploma and/or
1+ years of relevant experience
Post-Secondary or Undergraduate degree (in related field) preferred

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement

Ce poste n’exige pas la maîtrise d’une langue autre que le français./ This position does not require proficiency in a language other than French..

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More about this job

Responsibilities

Deliver a positive customer experience by processing routine banking transactions, identifying customer needs, resolving concerns, and opening a limited range of products or services. Support branch business and operational objectives by following procedures, ensuring transaction accuracy, escalating risks, improving processes, and contributing to an effective team.

Requirements

A high school diploma and/or at least one year of relevant experience is required; a post-secondary or undergraduate degree in a related field is preferred. The role calls for established customer service skills, basic banking product knowledge, accuracy, communication, and the ability to handle routine transactions and escalate non-standard issues.

Skills

Customer Service
Financial Transactions
Customer Needs Assessment
Problem Resolution
Product And Service Recommendations
Banking Products
Operational Procedures
Risk Escalation
Due Diligence
Process Improvement
Teamwork
Communication
Attention To Accuracy
Compliance

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Customer Concerns
Customer Needs Assessment
Banking Products
Advice Goals
Operating Policies And Procedures
Operational Excellence
Risk Escalation
Due Diligence
Transaction Accuracy
Process Improvement
Code Of Conduct
Cross-Training
Team Effectiveness
Performance Management
Customer Solutions

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