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Added 6 mins ago
Paid Services Beauty Advisor - Part Time
Sephora
Regina, SK
$17.5 to $20.6 CAD / hour
Part-time
…journey at the Beauty Studio & beyond. It’s not just about the product, but about making a client's day through teaching, inspiring, and playing, together. Best of all, you’ll love working…
Added 6 mins ago
Beauty Advisor
London Drugs Limited
Maple Ridge, BC
Other
access to extensive product training and development opportunities
Added 6 mins ago
Temporary Fashion Associate - Stratford
Reitmans (Canada) Ltée/Ltd
Stratford, ON
Part-time
Use product knowledge and current promotions to drive add-on sales and support store performance.
Added 6 mins ago
Seasonal Beauty Consultant | Toronto
LVMH Perfumes & Cosmetics
Toronto, ON
Contract
Answer and respond to customer requests regarding Dior and its product lines, namely fragrance.
Added 21 mins ago
Member of Technical Staff 2- EIE
Nutanix Indonesia
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
Partner with cross-functional teams - including Product Management, QA, and DevOps - to deliver end-to-end features on schedule.
Added 21 mins ago
DevOps Engineer, New Grad
Jobright.ai
Canada
Full-time
…improving deployment automation, observability, reliability, and developer…
Added 21 mins ago
Salesforce Developer
Jobright.ai
Canada
Full-time
…accelerates users’ path to better job outcomes. The Salesforce Developer supports Salesforce feature development, configuration, testing, defect investigation, deployments, and…
Added 21 mins ago
AI Engineer, Agent Product (Full-time/Part-time) (Canada)
Jobright.ai
Canada
Full-time · Part-time
…AI agents for various applications while collaborating with product and business teams to create effective…
Added 21 mins ago
Part Time Tailor
Moores Clothing
Guelph, ON
Support sales staff by providing tailoring insights that enhance product knowledge and improve the customer experience.
Added 21 mins ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
…department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and…
Added 21 mins ago
Deli - Clerk Sales/Service - Tier II SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Swift Current, SK
Added 51 mins ago
Data Entry Operator
Jobright.ai
Canada
Full-time
Work at the intersection of AI, agents, and product
Added 51 mins ago
Golang Engineer
Jobright.ai
Canada
Full-time
Work at the intersection of AI, agents, and product
Added 51 mins ago
Prompt Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Work at the intersection of AI, agents, and product
Added 51 mins ago
AI Consultant, Entry Level
Jobright.ai
Canada
Full-time
Work at the intersection of AI, agents, and product
Added 51 mins ago
Seasonal Stock Associate (7am-11am)
Under Armour
Victoria, BC
Support, understand and adhere to Under Armour’s visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor
Added 1 hour ago
Paid Services Beauty Advisor - Full Time
Sephora
Ottawa, ON
$19.7 to $23.2 CAD / hour
Full-time
…journey at the Beauty Studio & beyond. It’s not just about the product, but about making a client's day through teaching, inspiring, and playing, together. Best of all, you’ll love working…
Added 1 hour ago
Seasonal Customer Experience Representative
Indigo Books & Music
St. Catharines, ON
Up to $17.6 CAD / hour
Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 1 hour ago
Seasonal Customer Experience Representative
Indigo Books & Music
Fort McMurray, AB
Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 1 hour ago
Medical Illustrator
Room 217
Canada
Contract
We’re looking for a Medical Illustrator / Graphic Designer to contribute to the visual development of an early-stage digital health product.
Added 1 hour ago
Data Entry Clerk
Jobright.ai
Canada
Full-time
Work at the intersection of AI, agents, and product
Added 1 hour ago
QA Engineer (Early Career) (Canada)
Jobright.ai
Canada
Full-time
…plans, identify bugs, and collaborate with teams to ensure product…
Added 1 hour ago
Automotive Parts Specialist
NAPA Canada
Port Colborne, ON
Full-time
Provide product expertise and relevant parts recommendations as required
Added 1 hour ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Investigational drug administration (PO, SC, IV)+ Instruct Participant on self-administration of Investigational product when applicable (10%),
Added 1 hour ago
Meat - Meat Wrapper
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Perform program execution and merchandising product, following company presentation standards

Customer Experience Associate- Campbell River- Future Opportunities

Campbell River, BC, Canada

Job type: Part-time
Apply by: Oct 18, 2026
Education: Master’s degree
Experience: 1+ years of relevant experience
Posting language: English
Posted: Sep 9, 2026

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Original job description

Work Location:

Campbell River, British Columbia, Canada

Hours

15

Line Of Business

Personal & Commercial Banking

Pay Details

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
Assist with responding and resolving customer concerns, escalating when necessary
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers

SHAREHOLDER

Support the achievement of business objectives by supporting advice goals
Promote products, advice, services and banking capabilities
Understand and apply operating policies and procedures
Contribute to business objectives for Operational Excellence
Support the timely and accurate completion of business processes and procedures
Escalate non-standard or high-risk transactions / activities as necessary
Support and participate in process improvement opportunities
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by continuously developing knowledge in own area
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
Requires a broad knowledge regarding basic product suite of business supported
Evaluates and recommends customer solutions from established options
Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Impacts team results through the quality of the services or information provided to customers
Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
Requires working knowledge and skills developed through formal training or work experience
Generally reports to a Manager Customer Experience or Branch Manager

Experience & Education

High School diploma and/or
1+ years of relevant experience
Post-Secondary or Undergraduate degree (in related field) preferred

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement

Ce poste n’exige pas la maîtrise d’une langue autre que le français./ This position does not require proficiency in a language other than French..

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More about this job

Responsibilities

Deliver a positive customer experience by processing routine banking transactions, identifying customer needs, resolving concerns, and opening a limited range of products or services. Support branch business and operational objectives by following procedures, ensuring transaction accuracy, escalating risks, improving processes, and contributing to an effective team.

Requirements

A high school diploma and/or at least one year of relevant experience is required; a post-secondary or undergraduate degree in a related field is preferred. The role calls for established customer service skills, basic banking product knowledge, accuracy, communication, and the ability to handle routine transactions and escalate non-standard issues.

Skills

Customer Service
Financial Transactions
Customer Needs Assessment
Problem Resolution
Product And Service Recommendations
Banking Products
Operational Procedures
Risk Escalation
Due Diligence
Process Improvement
Teamwork
Communication
Attention To Accuracy
Compliance

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Customer Concerns
Customer Needs Assessment
Banking Products
Advice Goals
Operating Policies And Procedures
Operational Excellence
Risk Escalation
Due Diligence
Transaction Accuracy
Process Improvement
Code Of Conduct
Cross-Training
Team Effectiveness
Performance Management
Customer Solutions

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