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Added 30 mins ago
RB
Associate, Operations II - Mail & Distribution
Royal Bank of Canada
Toronto, ON
- Full-time
As an Operations Associate II – Mail & Distribution, you will be responsible for handling all Incoming/Outgoing mail and processing activities such as sorting, inserting client documents in…
Added 30 mins ago
RB
Associate Director, GRA - Market Risk Analytics
Royal Bank of Canada
Toronto, ON
- Full-time
As Associate Director, you will take a leading role and undertake analysis to design, develop, and provide ongoing maintenance of the quantitative models used in internal risk management…
Added 43 mins ago
A
Software Developer In Test
Actalent
Winnipeg, MB
- $65 to $73 CAD / hour
- Contract
Associate's degree or technical certification in software engineering, computer science, engineering technology, or a related field required; bachelor's degree preferred.
Added 2 hours ago
R
Actuarial Associate - Living Benefits GRMI
RBC
Mississauga, ON
- Full-time
The Actuarial Associate will be responsible for supporting actuarial and risk management functions for individual living benefit products.
Added 3 hours ago
W
Associate Director, Special Loans
Winchesters
Toronto, ON
- $150,000 to $165,000 CAD / year
- Full-time
Our client is seeking an Associate Director of Insolvency/Restructuring to join their Commercial Lending team. Reporting to the Vice President, Special Loans, this role will work closely…
Added 3 hours ago
DG
Associate, Restructuring
Doane Grant Thornton LLP
Calgary, AB
- Full-time
…trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our…
Added 3 hours ago
JH
Client Service Associate
Jackson Hewitt Tax Service Inc.
Richmond, BC
- Full-time
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this…
Added 3 hours ago
BB
Account Executive
Bosch Building Technologies North America
Regina, SK
- Full-time
Identify Client security requirements and effectively communicate the Company’s applicable services and products to meet those requirements
Added 3 hours ago
CF
Colwood - Sales Associate-EN
Canadian Forces Morale and Welfare Services
Colwood, BC
- $19.92 to $21.71 CAD / hour
- Part-time
As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may…
Added 3 hours ago
V
Veterinarian - Aldergrove Animal Hospital
VetStrategy
Aldergrove, BC
- Full-time
Our experienced team of veterinarians, veterinary technicians, and client care specialists is passionate about treating every pet like our own. We believe in working together, sharing…
Added 3 hours ago
UO
Project Manager
University of Victoria
Victoria, BC
- Full-time
…Division at ONC. The PMO office provides project management services to ONC utilizing internationally recognized standards. The Project Manager (PM) reports to the Associate Director of…
Added 3 hours ago
RJ
Trust Administrator
Raymond James Ltd.
Vancouver, BC
- Full-time
Working within the Trust Services Team, the Trust Administrator will report to the AVP, Trust Operations. You are an experienced and trusted administrative support associate able to work in…
Added 3 hours ago
RJ
Associate Trust Officer
Raymond James Ltd.
Vancouver, BC
- Full-time
Working within the Trust Services Team, the Associate Trust Officer will report to the Associate Vice-President, Trust Services. You are a goal-oriented team player capable of managing a…
Added 3 hours ago
PC
Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)
PwC Canada
Toronto, ON
- Full-time
Join our Managed Security Services team as a Senior Associate, Workflows and Automation (Sr. ServiceNow Developer), playing a critical role in how we detect, manage, and respond to security…
Added 3 hours ago
VC
Mobile Veterinarian, Flexible Schedule, Vets To Go
VCA Canada
Calgary, AB
- Full-time
Ensure the safety of both yourself and the client (as they often help restrain the animal)
Added 3 hours ago
V
Veterinarian - Signal Hill Animal Clinic
VetStrategy
Calgary, AB
- Full-time
…stage of their companions’ lives. We offer a wide range of services, including preventative medicine, dentistry, diagnostics, surgery, and…
Added 3 hours ago
C
Senior Java Full Stack Developer
CGI
Toronto, ON
- Full-time
Serve as a key client contact for the delivery of software development services within the role's remit.
Added 3 hours ago
T
Customer Experience Associate - Sackville
TD
Lower Sackville, NS
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 3 hours ago
N
Insurance Advisor, Commercial Lines at Petrela Westmount
Navacord
Toronto, ON
- Full-time
…construction business. The role is supported by an Account Associate and Insurance Services (COI) team, with step-by-step production support provided through a dedicated BD team and…
Added 3 hours ago
VA
Veterinary Reception, Client Care, Mills Haven Animal Hospital
VCA Animal Hospitals
Sherwood Park, AB
- Internship
Mills Haven Animal Hospital is currently welcoming an Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic…
Added 3 hours ago
TL
BUSINESS DEVELOPMENT REP - B2B
TruGreen LawnCare
Mississauga, ON
- Full-time
Needs Assessment: Understanding the specific requirements of each client to provide tailored solutions.
Added 3 hours ago
P&
Gestionnaire Senior, Logistique des projets strategiques et d'amelioration continue / Senior Manager, Logistics Strategic Projects & Continuous Improvement
Pratt & Whitney
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 3 hours ago
B
Utility Program Lead
BGIS
Calgary, AB
- Full-time
The Utility Program Lead supports the successful delivery and continuous improvement of utility management services by leading client transitions, coordinating cross-functional projects,…
Added 3 hours ago
C
Temporary Sales Associate
Coach
Mirabel, QC
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 hours ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…

Customer Experience Associate - Cantonese and/or Mandarin Language an Asset

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Mandarin and/or Cantonese language skills are considered an asset for this opportunity.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote products to ensure a positive and professional customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Mandarin
Cantonese

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Mandarin
Cantonese
Client Relations
Operational Excellence
Compliance
Code of Conduct

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