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Added 13 mins ago
DYNAMITE - Operations Team Leader FT - Sherway Gardens
Groupe Dynamite, Inc Garage
Toronto, ON · Etobicoke, Ontario
Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 13 mins ago
Key Holder- Toronto Hazelton FSS
ELC Beauty LLC
Toronto, ON
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 28 mins ago
Manager, Financing Solutions
National Bank of Canada
Montreal, QC
Full-time
Experience in customer service, negotiation, and business development.
Added 43 mins ago
Boutique Manager | Royalmount
LVMH Perfumes & Cosmetics
Montreal, QC
Full-time
Afficher un exemple exceptionnel de l'expérience client Dior. Vendre les produits Dior en répondant aux besoins de nos clients et en offrant des expériences mémorables grâce à un service de…
Added 43 mins ago
Management Trainee
Enterprise Holdings
Yarmouth, NS
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 43 mins ago
Management Trainee
Enterprise Holdings
Sydney, NS
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 58 mins ago
Store Manager - Calgary
Source Office Furniture & Systems Ltd.
Calgary, AB
Full-time
…throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success. We are a rapidly growing…
Added 58 mins ago
retail sales manager
End Of The Roll Flooring Centres
Nanaimo, BC
Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 1 hour ago
Personal Lines Account Manager
Drayden Insurance Ltd
Stony Plain, AB
Full-time
…growing team. We are now searching for a Personal Lines Account Manager to join our team of insurance professionals in our Stony Plain…
Added 1 hour ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Successful completion of IV contrast media injection course/experience highly recommended.
Added 1 hour ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Successful completion of IV contrast media injection course/experience highly recommended.
Added 1 hour ago
Admissions Advisor
Prime International College of Health Care and Technology
Mississauga, ON
Full-time
Report pipeline activity, enrolment progress, and performance updates to the Admissions Manager
Added 1 hour ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Successful completion of IV contrast media injection course/experience highly recommended.
Added 1 hour ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Successful completion of IV contrast media injection course/experience highly recommended.
Added 1 hour ago
COMBO - Seasonal Sales Associate - South Edmonton Common
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 1 hour ago
COMBO - Team Leader FT - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 1 hour ago
ASSISTANT STORE MANAGER
The Aldo Group Inc / Le Groupe Aldo Inc.
Winnipeg, MB
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 1 hour ago
Gifts of Hope Scheduler - Temporary
The Salvation Army Canada and Bermuda Territory
Kelowna, BC · Sutherland, ON · Okanagan Central Community Church - Sutherland
Part-time
To liaise with The Salvation Army Okanagan Central Community Church and Ministries through the Casework Manager with reference to additional program partnering opportunities.
Added 1 hour ago
Supervisor (Full Time)
Carters Inc.
Fort St. John, BC
Full-time
Maintain a genuine customer focus on the sales floor
Added 1 hour ago
Beauty Advisor
London Drugs Limited
Maple Ridge, BC
Other
past experience as a makeup artist, cosmetician, beauty advisor, counter manager, skin care specialist, or similar job
Added 1 hour ago
Front of House Supervisor
Boston Pizza
Airdrie, AB
Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 1 hour ago
Radiation Therapy Clinical Educator
University Health Network
Toronto, ON
Full-time
Reports to: Manager, Radiation Professional Practice
Added 1 hour ago
Assistant Manager - Jump
Oliver & Bonacini
Toronto, ON
Full-time
…to business professionals looking for an exceptional dining experience, you’ll play a key role in creating unforgettable moments. This is the place for hospitality professionals who want to…
Added 1 hour ago
Marketing Operations Specialist
Vistage Worldwide, Inc.
Calgary, AB
Full-time
…reflected in our workplace. Here’s a sample of the employee experience that helps drive our…
Added 1 hour ago
Part Time Tailor
Moores Clothing
Guelph, ON
Deliver an exceptional customer experience by listening to customer needs and offering personalized solutions.

Customer Experience Associate- Cantonese Language Skill Is An Asset

Calgary, AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as required.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong organizational skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Cantonese language

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Relationship Management
Operational Excellence
Cantonese

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