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Added 2 mins ago
Financial Security Advisor, Insurance- EN
RBC Insurance
Rimouski, QC
Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) (Financial Security Advisor) you provide integrated life insurance planning and advice to your existing network of referrals and…
Added 2 mins ago
Assistant Manager, Operations | Masonville Place
lululemon
London, ON
Full-time
…Assistant Managers, Operations manage business enablers (including financial, profit and loss [P&L], budget, expenses, and cash) and ensure inventory, supplies, vendor relationships,…
Added 2 mins ago
Global Fulfillment Strategy Manager
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Develop financial and cost-benefit modeling to support business case development for new and continuing Global Fulfillment strategic initiatives.
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Accounts Receivable & Credit Manager
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New Westminster, BC
Full-time
Review customer credit applications, financial information, credit reports, and references.
Added 2 mins ago
Financial Services Associate - Business Banking
CIBC
Cambridge, ON · Guelph, ON · Kitchener, ON · Whitby, ON
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Added 2 mins ago
Deposit Service Representivie
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Up to $27.98 CAD / hour
Temporary
Experience working in a financial institution an asset
Added 18 mins ago
Salesforce Technical Lead
Capgemini
Montreal, QC
$120,000 to $130,000 CAD / year
Experience delivering Salesforce solutions within Banking, Wealth Management, Commercial Banking, Retail Banking, or Financial Services environments.
Added 18 mins ago
Salesforce Technical Lead
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$120,000 to $130,000 CAD / year
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Added 18 mins ago
New Customer Representative
Propel Holdings
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Full-time
Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions.…
Added 18 mins ago
Bilingual Spanish & English - New Customer Representative
Propel Holdings
Toronto, ON
Full-time
Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions.…
Added 18 mins ago
Corporate Tax, Senior Associate
Pwc Canada
Vancouver, BC
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Added 18 mins ago
Experienced Talent Acquisition Senior Associate, Deals Mergers & Acquisition
Pwc Canada
Toronto, ON
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Identify, engage, and attract mid to senior‑level, passive technical talent across financial services, private equity and consulting industries using targeted sourcing and direct outreach…
Added 31 mins ago
Financial Analyst – Manufacturing Operations
Pratt & Whitney
Halifax, NS
Full-time
We are seeking a detail-oriented and analytical Junior Accountant/Financial Analyst to support our manufacturing and operations teams. This role will report to the Manager of Financial…
Added 31 mins ago
Accounts Payable Analyst
A Igreja de Jesus Cristo dos Santos dos Últimos Dias
Calgary, AB
Contract
…senior ecclesiastical leaders. Prepare, analyse, and review financial statements and budgets. Prepare management reports, train personnel in financial principles, help prepare policies and…
Added 31 mins ago
Strata Property Manager
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Finance Manager
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Relationship Builder: Able to build immediate rapport with diverse customers and maintain strong, productive relationships with financial institutions and lender reps.
Added 31 mins ago
Cashier Manager, Hourly Part Time Day
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The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
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Senior Analyst, Payor Performance
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Develop extensive risk mitigation and assessment tactics to minimize the financial and regulatory compliance risk to stores with respect to audits
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Brokerage Sales Rep (licensed)
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Added 31 mins ago
Logistics Manager
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Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management.
Added 31 mins ago
Investment Banking Associate, Mergers & Acquisitions
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Full-time
…institutional and government clients with capital markets and financial advisory services and integrated…
Added 31 mins ago
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The Manager of Finance and Administration is responsible for the overall financial management and accounting operations of the business. This role provides strategic financial leadership…
Added 32 mins ago
Senior Accountant (CPA)
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Reporting to the Interim Central Finance & Operations Officer, the Senior Accountant provides senior-level oversight of FVCDC’s accounting, budgeting, financial reporting, audit, payroll,…
Added 47 mins ago
Senior Investment & Personal Banking Specialist - Anjou, Montreal, QC
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Be passionate about financial sales as well as delivering trusted financial advice to customers
Added 47 mins ago
Member Services Representative (Full-time) - North Vancouver
Coast Capital Savings
North Vancouver, BC
Full-time
…member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service…

Customer Experience Associate - Fixed Term Contract

Calgary, AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 1, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem resolution
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Banking Solutions

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