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Added 6 hours ago
Private Trust Client Service Associate
TD
Calgary, AB
Full-time
Are you revered for your attention to detail and seamless service delivery to both client and your relationship manager? If so, then this can be perfect for you. As Private Trust Client…
Added 6 hours ago
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 6 hours ago
Customer Experience Associate
TD
Canmore, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 13 hours ago
Personal Banker
TD
Lethbridge, AB
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 14 hours ago
Territory Sales Manager, Industrial Sales (Calgary)
Ansell
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Ansell is looking for an Industrial Territory Sales Manager to join our team in Northern Saskatchewan or Southern Alberta, Canada!
Added 17 hours ago
Student Commons Administrator
University of Alberta
Edmonton, AB
Part-time
Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.
Added 3 days ago
Manager, Core Research Facilities
University of Alberta
Edmonton, AB
Full-time
Location - This role is hybrid with a mix of remote and in-person work. Work primarily takes place at North Campus Edmonton.
Added 3 days ago
Business Development Manager-Automotive Aftermarket (Wheels & Accessories)
The Wheel Group
AB · Edmonton, AB
Full-time
The Wheel Group is hiring a Business Development Manager to drive new business growth by prospecting, acquiring new customers, and expanding our presence throughout an assigned territory.…
Added 3 days ago
Business Development Manager-Automotive Aftermarket (Wheels & Accessories)
The Wheel Group
Calgary, AB
Full-time
The Wheel Group is hiring a Business Development Manager to drive new business growth by prospecting, acquiring new customers, and expanding our presence throughout an assigned territory.…
Added 3 days ago
Manager, BISQC/F
Banff Centre for Arts and Creativity
Banff, AB
Full-time
…(translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney…
Added 3 days ago
Customer Experience Associate
TD
AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 3 days ago
Senior Personal Banker Trainee - Investing
TD
Calgary, AB
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 3 days ago
Senior Business Analyst
University of Alberta
Edmonton, AB
Full-time
The University of Alberta is hiring a Senior Business Analyst to help support the Enterprise Resource Planning (ERP) Modernization project. Reporting to the Manager, Business…
Added 3 days ago
Personal Banking Associate- Part Time
TD
Red Deer, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 3 days ago
Customer Experience Associate
TD
Calgary, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 3 days ago
Customer Experience Associate- Cantonese Language Skill Is An Asset
TD
Calgary, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 3 days ago
Customer Experience Associate
TD
AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 3 days ago
Outside Sales Representative – North/Central Alberta
Bray International, Inc.
AB · Edmonton, AB
Full-time
…share, and strengthening customer relationships across the North/Central Alberta territory. This role leads territory development for Bray’s valve, actuator, and related flow control…
Added 4 days ago
Senior Credit Underwriting Officer
TD
AB
Full-time
Added 4 days ago
Personal Banking Associate Trainee
TD
AB
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 4 days ago
customer Experience Associate
TD
Sherwood Park, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 4 days ago
Sales Representative - Coatings
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Rocky View No 44, AB · Rocky View County, AB
Full-time
Location: CAL - Calgary, covering the Alberta territory
Added 4 days ago
Customer Experience Associate - Fixed Term Contract
TD
Calgary, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 4 days ago
Sales Representative - Retail
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Rocky View No 44, AB · Rocky View County, AB
Full-time
Location: Situated in Calgary, AB, covering the Alberta territory
Added 4 days ago
Educational Technology Coordinator
University of Alberta
Edmonton, AB
Full-time
Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

Customer Experience Associate - Fixed Term Contract

Calgary, AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 1, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem resolution
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Banking Solutions

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