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Added 6 mins ago
Bilingual (French/English) Corporate Customer Service Associate – Sports Retail
JRoss Retail Recruiters
Burlington, ON
$50,000 to $53,000 CAD / year
Full-time
…service-oriented Bilingual (French/English) Customer Service Associate to join its Marketing team in Burlington, Ontario. Reporting to the Digital & E-Commerce Manager, this full-time role…
Added 7 mins ago
Senior Graphic Designer
Three Ships Beauty
Remote, Canada
Full-time · Remote
Employment Location: Hybrid (candidates must be available to work from the Toronto, ON office 2x weekly in order to apply).
Added 7 mins ago
On-Site Associate Technician (Technical Support)
Computacenter AG & Co. oHG
Canada
The Associate Technician ensures that systems and services are supported, upgraded and managed to meet Service Level Agreements and business-related moves and changes. They will also ensure…
Added 7 mins ago
Associate Director, Asset Services
Cushman & Wakefield
Toronto, ON
Full-time
The Associate Director role is responsible for the regional oversight of a regional or national portfolio comprised of retail, office and industrial assets. This position will have a number…
Added 7 mins ago
Associate Director, Automation & Innovation
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
…engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can…
Added 21 mins ago
Administrative Coordinator/Audit Assistant
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
Full-time
Categories: Business & Financial Services, Administrative & Office Support, Internal Audit
Added 21 mins ago
Founder Support Associate
Elevation Capital
Canada
Full-time
We are seeking a driven, high-performance Executive Support Associate to provide direct leverage to the Founder and Chief of Staff. This is not a traditional EA role - it’s a scrappy,…
Added 23 mins ago
Commercial Lines Account Associate, Professional Liability
HUB International
Markham, ON
Full-time
We’re looking for a strong Commercial Account Associate to support our professional liabilities accounts in Toronto. This role involves working closely with the Senior Vice President of the…
Added 23 mins ago
Systems Administrator
PCL Construction
Saskatoon, SK
Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
Added 23 mins ago
Associate, Investment Banking - Diversified Industries
Stifel
Toronto, ON
$135,000 CAD / year
Full-time
The Investment Banking Associate role at Stifel Canada is both challenging and stimulating. Associates will support a team of senior investment banking professionals and focus on client…
Added 23 mins ago
Culinary Advisor (City of Toronto)
Sysco
Toronto, ON · Sysco Toronto
Full-time
Added 37 mins ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 37 mins ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 37 mins ago
Administrative Associate
Quantum Management Services Ltd.
Toronto, ON
$27 to $29 CAD / hour
Temporary
Our client, a well-established organization in Downtown Toronto, is seeking an organized and detail-oriented Administrative Associate.
Added 37 mins ago
Security Concierge Supervisor
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 37 mins ago
Senior Graphic Designer
Three Ships
Toronto, ON
$75,000 to $90,000 CAD / year
Full-time
Employment Location: Hybrid (candidates must be available to work from the Toronto, ON office 2x weekly in order to apply).
Added 37 mins ago
Warehouse Team Lead
MacDonald Search Group
Markham, ON
$70,000 to $75,000 CAD / year
Full-time
Previous Team Lead, Lead Hand, Senior Warehouse Associate or comparable leadership experience.
Added 37 mins ago
VISUAL PRESENTATION ASSOCIATE
Boutique La Vie En Rose
Rosemère, QC
Respecting and applying the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 37 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
AB · EDMONTON, AB
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 37 mins ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
Belleville, ON
Respect and apply the policies and procedure of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 37 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Kamloops, BC
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 37 mins ago
Executive Coordinator
University of Alberta
Edmonton, AB
Full-time
The Executive Coordinator (EC) to the Associate Vice President (AVP) of Shared Services (ShS) plays a pivotal role in providing high-level administrative and operational support to the…
Added 37 mins ago
Senior Project Manager
University of Alberta
Edmonton, AB
Full-time
…priorities. Operating within the Enterprise Project Management Office (EPMO), this role ensures that enterprise-wide projects are planned, executed, and delivered on time, within scope, and…
Added 1 hour ago
Project Coordinator
Xodus Travel Services Inc.
Windsor, ON
$55,000 to $70,000 CAD / year
Full-time
A college diploma or bachelor’s degree in business administration or a related field. CAPM (Certified Associate in Project Management) or similar training is an asset
Added 1 hour ago
Associate Group Underwriter
Sun Life
Waterloo, ON · Sun Life Waterloo King
Full-time
Are you interested in building a career in risk assessment, pricing, and Group Benefits? As an Associate Group Underwriter, you’ll evaluate risk, analyze pricing opportunities, and help…

Customer Experience Associate - Fixed Term Contract

Courtenay, BC, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 25, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

Courtenay, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Fixed Term Contract ending June 7th, 2027.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative, organizational, and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Cash handling
Relationship building
Problem solving
Communication
Time management
Organizational skills
MS Office
Detail oriented
Initiative
Banking solutions
Conflict resolution
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Transactions
MS Office
Word
Excel
Outlook
Customer Relations
Administrative
Compliance
Code of Conduct
Operational Excellence
Fixed Term Contract

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