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Added 7 mins ago
I
Client Onboarding Specialist
iQmetrix
Regina, SK
- Full-time
Client Launch & Enablement team partners with clients from the moment they begin their journey with us, through implementation, enablement, and product adoption. We focus on delivering…
Added 7 mins ago
I
Security Analyst
IBM
Ottawa, ON
- $147,050 to $190,300 CAD / year
- Full-time
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their…
Added 7 mins ago
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Commercial Account Executive II
MainMicro
Montreal, QC
- Full-time
GROWTH & DEVELOPMENT: Annual L&D budget for courses, certifications, or training you choose. Mentorship and career development built into your onboarding. One paid volunteer day each year.
Added 7 mins ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Calgary, AB
- Full-time
Support business growth by identifying opportunities that expand WSP’s mining footprint.
Added 7 mins ago
R&
Principal Data Scientist, Agentic AI Technical Lead
Robots & Pencils
Canada
- Full-time
…streams, and act as the trusted voice on technical decisions with client leadership. You'll partner closely with executives to define the AI roadmap and make high-stakes decisions that…
Added 7 mins ago
UI
Junior Business Analyst
Util-Assist Inc.
Newmarket, ON
- Full-time
Support business case development and recommendations that help clients achieve measurable business outcomes.
Added 7 mins ago
AS
Senior Site Reliability / DataOps Engineer
Apex Systems
Toronto, ON
- $40 to $60 USD / hour
- Contract
Strong communication skills and the ability to collaborate across development, infrastructure, architecture, security, and business teams.
Added 7 mins ago
AS
IT Support Analyst
Apex Systems
Toronto, ON
- $29 to $44 USD / hour
- Contract
Overview Our client is looking for an IT Support Analyst to keep end-user devices and technology running smoothly. You'll set up and configure devices, install and support software, and…
Added 7 mins ago
BC
Human Resources Manager
BC Centre for Ability
Vancouver, BC
- Full-time
…the largest community-based service provider delivering child development services in the province. Our vision is creating inclusive communities where every person thrives at all stages of…
Added 7 mins ago
IG
Compensation Analyst
Insight Global
Calgary, AB · Greater Calgary Metropolitan Area
- $40 to $45 CAD / hour
- Contract
…returned results into internal systems. Additionally you will partner with HRIS on geographic zoning and location alignment and support the Compensation Advisors and Total Rewards team by…
Added 9 mins ago
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Group Experience and Event Coordinator - Whistler, BC
Gibbons Whistler
Whistler, BC
- $50,000 to $55,000 CAD / year
- Full-time
Drive sales initiatives and support business development.
Added 9 mins ago
OF
Client Service Representative
Olympia Financial Group Inc
Calgary, AB
- Full-time
Support a variety of client groups including plan members, employers, advisors, and business partners while delivering consistent and professional client experience.
Added 24 mins ago
RB
Manager, Change Management
Royal Bank of Canada
Toronto, ON
- Full-time
Partner with senior leadership and stakeholder groups to understand, document and inform change management needs, and develop an effective change management strategy and plan that will…
Added 24 mins ago
RB
Director, Business Development - Asset Servicing
Royal Bank of Canada
Toronto, ON
- Full-time
Strong business development new client acquisition mindset
Added 24 mins ago
RB
Client Advisor
Royal Bank of Canada
Virden, MB
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 24 mins ago
RB
Home Equity Referral Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
…achieve their financial goals. Your expertise in analyzing client credit profiles, building compelling business cases for external lenders, and structuring appropriate lending solutions…
Added 24 mins ago
RB
Principal AI Engineer, Agentic Models and Data Platforms
Royal Bank of Canada
Calgary, AB
- Full-time
The Principal position will be responsible for leading and delivering key AI/Agentic initiatives under the AI Reuse Development Portfolio. The ideal candidate would leverage their extensive…
Added 36 mins ago
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Senior Media Operations Specialist (Onsite)
Stacktics
Toronto, ON
- Full-time
Maintain and exceed client satisfaction with Stacktics' deliverables, day-to-day work, and overall value as a partner
Added 36 mins ago
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Inside Sales - EV Charging Infrastructure
LeadingAhead Energy
Vancouver, BC
- Full-time
…ensure future-proofed services that deliver on our clients' business cases. Join our small, young, and dynamic team as we evolve into an industry…
Added 38 mins ago
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Billingual Operations Representative
RBC
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON
- Full-time
Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to…
Added 38 mins ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
…hardware/software training, problem solving, product trial/development support, sales demonstrations, and undertake business…
Added 38 mins ago
T
Bilingual Contact Center Rep IV, TDIGI (Crémazie)
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 38 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 38 mins ago
T
Personal Banker Trainee
TD
Ottawa, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 38 mins ago
T
Manager Governance and Control (ATHN464)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Customer Experience Associate - Fixed Term Contract

Calgary, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Customer Relations
Operational Excellence
Compliance
Code of Conduct

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