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Added 11 mins ago
ON
restaurant manager
Oodle Noodle
Edmonton, AB
- Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 11 mins ago
AS
PUBLIC RELATIONS AND PROGRAM COORDINATOR - RICHMOND HILL, ON
Al-Ayn Social Care Foundation Canada
Richmond Hill, ON
- Full-time
Work with Office Manager to ensure trade show materials are available.
Added 11 mins ago
CC
Manager, Communications
Canadian Cancer Society
Toronto, ON
- Full-time
As a member of the Communications team at the Canadian Cancer Society (CCS), the Mission Communications Manager is primarily responsible for developing communications strategies, plans and…
Added 11 mins ago
R&
Product Manager (SSO)
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Product Manager (SSO) to join our client in support of an existing vacancy.
Added 11 mins ago
CI
Category Manager, Sundries
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Vaughan, ON
- Full-time
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Added 11 mins ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
MB · Poplarfield, MB
- Full-time
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Added 11 mins ago
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Animal Care Technician (Swine Technician)
Canada Packers Inc.
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Added 11 mins ago
FC
Fit4Less Manager - Halifax Clayton Park - Term Position
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Halifax, NS
- Full-time
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Added 11 mins ago
G
Jr. Projects Quotations-EN
Guillevin
Nanaimo, BC
- Full-time
Reporting to the Business Centre Manager, the Jr. Project Quotation Specialist provides accurate quotations to key contractors and works with our key suppliers on major projects. The…
Added 11 mins ago
HC
Engineered Solutions Specialist
Hilti Canada
Oakville, ON
- Full-time
Support the delivery of engineering designs for our BIM services. Attend project coordination meetings and support BIM Project Manager with client technical questions.
Added 11 mins ago
M
Inventory Associate (Afternoon Shift: 3pm-11:30pm)
Medline
Guelph, ON
- Full-time
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Added 11 mins ago
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Senior Manager - Finance (Operations)
SUN PHARMA
Brampton, ON
- Full-time
The Senior Manager, Finance Operations leads financial planning, reporting, and performance management to support informed decision-making and sustainable growth. This role ensures accurate…
Added 11 mins ago
M
Inventory Associate (Day Shift: 8am-4:30pm)
Medline
Guelph, ON
- Full-time
Reporting to the National Inventory Manager, we are seeking a detail-oriented and highly organized Inventory Associate to join our team. As an Inventory Associate, you will be responsible…
Added 11 mins ago
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Operations Manager
JD Sports Canada
Pickering, ON
- Full-time
As Back of House Manager, you will own all activity happening in the BOH. This includes managing inbound deliveries, preparing outbound transfers, leading a team, and ensuring inventory…
Added 12 mins ago
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Senior DevOps Engineer - Healix
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Toronto, ON
- Full-time
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Added 12 mins ago
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Skyline Recruitment Ltd
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Added 12 mins ago
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Fit4Less Manager - Toronto Castlefield
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Toronto, ON
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The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 12 mins ago
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Senior Manager, Research
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Montreal, QC
- Full-time
Location: WADA Headquarters, Montreal, Canada
Added 12 mins ago
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Montreal, QC
- Full-time
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Added 12 mins ago
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Added 12 mins ago
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Animal Care Technician (Swine Technician)
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Added 12 mins ago
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Animal Care Technician (Swine Technician)
Canada Packers Inc.
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Added 14 mins ago
Operations Efficiency Specialist
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Added 14 mins ago
Manager, Commercial Banking Finance Business Partner - Finance
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The Manager, Canadian Commercial Banking Finance plays a key role in providing finance support to Commercial Banking, and Canadian Banking Finance, contributing to the business line’s…

Customer Experience Associate - Fixed Term Contract

Calgary, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Customer Relations
Operational Excellence
Compliance
Code of Conduct

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