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Added 11 days ago
HG
Fund Admin - Associate Director
HC Global Fund Services, LLC
Toronto, ON
- Full-time
· Fosters a culture of professional development by providing mentorship, training, and guidance to team members. Sets clear performance expectations and tracks progress.
Added 11 days ago
TH
Sr specialist, OE and Talent (15 months contract)
The Home Depot Canada
Toronto, ON
- Full-time
…business goals and imperatives. This role will support the development of organizational capability division-wide through effective change management, organizational development, talent…
Added 11 days ago
TH
Spécialiste principal, Efficacité organisationnelle et Gestion des talents
The Home Depot Canada
Toronto, ON
- Full-time
…business goals and imperatives. This role will support the development of organizational capability division-wide through effective change management, organizational development, talent…
Added 11 days ago
ML
Associate General Counsel
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
Lead Maple Leaf Foods’ commercial contracting team, including the processes, standards and tools that deliver consistent, high-quality and timely commercial legal support. Facilitate,…
Added 11 days ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
…individual to join our leading wealth management firm as an…
Added 11 days ago
TC
Assistant Store Manager Marshalls Stone Road Mall
TJX Canada – Winners, Marshalls, HomeSense
Guelph, ON
- Full-time
Comprehensive training and development resources designed to help you learn, grow, and succeed.
Added 11 days ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Ottawa, ON · KANATA, ON
- Part-time
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and…
Added 11 days ago
O
Senior Exam Development Program Manager, NetSuite Certification
Oracle
Canada
- Full-time
…exceptionally strong executor who can lead a broad portfolio of exam-development workstreams, establish rigorous governance and documentation standards, navigate complex dependencies, and…
Added 11 days ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Tsawwassen, BC
- Full-time
Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through…
Added 11 days ago
T
Customer Experience Associate
TD
Victoria, BC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 11 days ago
T
Customer Experience Associate - Cantonese and/or Korean Language Skills an Asset
TD
Burnaby, BC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 11 days ago
W
(CAN) OMNI Assistant Manager
Walmart
Tsawwassen, BC
- Full-time
2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions…
Added 11 days ago
T
Customer Experience Associate- Fixed Term Contract
TD
Cranbrook, BC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 11 days ago
T
Customer Experience Associate
TD
Chesterville, ON
- Part-time
· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 11 days ago
T
Personal Banking Associate
TD
AB
- Full-time
Participate in personal performance management and development activities, including cross training within own team
Added 11 days ago
SC
Universal Financial Associate - Langdon
Servus Credit Union
Langdon, AB
- Full-time
We are looking for a full-time Universal Financial Associate in our Langdon branch!
Added 11 days ago
RB
Associate
Royal Bank of Canada
Toronto, ON
- Full-time
…individual to join our leading wealth management firm as an…
Added 11 days ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
Halton Hills, ON · Retail TH Halton Hills, ON
- Full-time
…customer experience, oversee key operational functions, drive performance and maintain a high-functioning, motivated team, while promoting and upholding the standards of our iconic brand,…
Added 11 days ago
T
Customer Experience Associate - Sherbrooke & Claremont
TD
Montreal, QC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 11 days ago
T
Personal Banking Associate (Full time)- Ste-Thérèse
TD
Sainte-Thérèse, QC
- Full-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 11 days ago
T
Customer Experience Associate - Japanese Language Skill an Asset
TD
Vancouver, BC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 11 days ago
T
PIA Client Service Associate
TD
Windsor, ON
- Full-time
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to…
Added 11 days ago
AA
CAN Customer Account Manager
Advance Auto Parts
St. Catharines, ON
- Full-time
Access to a robust online training system for personal or leadership development
Added 12 days ago
TT
Assistant Store Manager Marshalls Stone Road Mall
The TJX Companies, Inc.
Guelph, ON
- Full-time
Comprehensive training and development resources designed to help you learn, grow, and succeed.
Added 12 days ago
B&
Retail Supervisor-REGENT MALL
Bath & Body Works
Fredericton, NB
- $20.9 USD / hour
- Full-time
Provide individual and team performance feedback and recommendations to managers.

Customer Experience Associate- Fixed Term Contract

Cranbrook, BC, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 28, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 15, 2026

Original job description

Work Location:

Cranbrook, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

Fixed Term Contract Ending April 22, 2027.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to bank procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in Microsoft Office.

Skills

Customer service
Financial transactions
Cash handling
Banking solutions
Communication
Administration
Organizational skills
Time management
Microsoft Office
Detail oriented
Problem solving
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Deposits
Withdrawals
Bill Payments
Microsoft Word
Microsoft Excel
Microsoft Outlook
Retail Banking
Client Relations
Operational Excellence
Fixed Term Contract

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