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Added 1 min ago
Chocolate Lovers Wanted! – Retail Sales Associates P/T
Brand Momentum
Moncton, NB
$16.25 CAD / hour
Part-time
You have retail experience and a detail-oriented, customer-focused mindset
Added 1 min ago
Mobile Financial Sales Specialist
CIBC
Mississauga, ON
Part-time
Client Service, Communication, Customer Experience (CX), Investments, Sales Growth, Sales Results, Work Collaboratively
Added 1 min ago
Client Service Representative
CIBC
Toronto, ON
Part-time
…help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with…
Added 1 min ago
Client Service Representative [Hourly]
CIBC
Toronto, ON
Part-time
…help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with…
Added 1 min ago
Client Service Representative [Hourly]
CIBC
East Gwillimbury, ON
Part-time
…help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with…
Added 1 min ago
Financial Services Representative II
CIBC
Toronto, ON · Albion, PE · PCF-Albion
Full-time
…financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our…
Added 1 min ago
Client Service Representative [Hourly]
CIBC
Toronto, ON · PCF-Albion
Part-time
…help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with…
Added 1 min ago
CHANEL Counter Manager
CHANEL
Toronto, ON · SDMBB TORONTO YONGE ST FB
Full-time
You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.
Added 1 min ago
Manager, Auto Service Operations
Canadian Tire Corporation
Mississauga, ON
Full-time
Support the operational execution of retail and fleet/commercial Auto Service priorities, ensuring alignment with enterprise goals, Dealer needs, and customer expectations
Added 1 min ago
Part-time Food & Beverage Cashier- Casino Mohawk
Great Canadian Entertainment
Campbellville, ON
Part-time
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Added 1 min ago
Key Holder - PT Temp - The Cosmetics Company Store - Tanger Outlets - Cookstown, ON
ELC Beauty LLC
Cookstown, ON
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 1 min ago
Student Optician-Toronto, ON-LensCrafters
EssilorLuxottica Group
Toronto, ON
Previous experience in customer service and retail
Added 1 min ago
Associate Optometrist
EssilorLuxottica Group
Hamilton, ON
Places the patient/customer 1st & delivers excellent service.
Added 1 min ago
Customer Experience Associate (18-Month Contract) - Edmonton Financial Centre, AB (30 Hours/Week)
Scotiabank
Edmonton, AB
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 1 min ago
Credit Card Sales Representative
Kognitive Sales Solutions
Orillia, ON
Full-time
Drive sales, advocacy and brand awareness for our client’s product Provide expectational customer service ensuring customers have a great experience
Added 1 min ago
Post Office Assistant - Term
Canada Post - Postes Canada
Ashern, MB
Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
Added 1 min ago
Retail Support Associate (Seasonal) | TELUS Station Mall, Sault Ste Marie
TELUS
Sault Ste. Marie, ON
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 1 min ago
Operations Consultant - Part Time
Sephora
Winnipeg, MB
$17.8 to $20.95 CAD / hour
Part-time
1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Added 1 min ago
Paid Services Beauty Advisor - Full Time
Sephora
Winnipeg, MB
$18.3 to $21.55 CAD / hour
Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 1 min ago
Retail Sales Associate, Bathurst
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Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 1 min ago
70240 Associate
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We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
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Retail Store Associate Part Time Winners - Village Green Shopping Center
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We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
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Part-Time Retail Associate (Temporary) - Homesense Woodland Hills
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We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
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Coordonnateur / Coordonnatrice Marchandisage Temps plein Winners - Galeries de la Capitale
The TJX Companies, Inc.
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Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.

Customer Experience Associate- Fixed Term Contract

Okotoks, AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Sep 26, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 22, 2026

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Original job description

Work Location:

Okotoks, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

FIXED TERM CONTRACT UTIL APRIL 2027

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard operating procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills, proficiency in MS Office, and effective communication abilities.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
Microsoft Office
Detail oriented
Problem solving
Conflict resolution
Relationship building
Data entry
Cash handling
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
MS Office
Word
Excel
Outlook
Transaction Processing
Compliance
Ethics
Client Relations
Operational Excellence
Fixed Term Contract
Personal Banking
Commercial Banking

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