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Added 17 mins ago
Licensed Assistant Manager
LensCrafters
Toronto, ON · North York, ON
Full-time
Informs store manager of any situation that may require any development or disciplinary action of others.
Added 17 mins ago
Assistant Manager
LensCrafters
Mississauga, ON
Full-time
Delivers clear, constructive, timely feedback & partners with Store Manager on development
Added 17 mins ago
Procurement Manager
General Dynamics Land Systems–Canada
London, ON
Full-time
…closely with leaders and cross-functional teams, the Procurement Manager will develop and execute strategies that support the successful delivery of our…
Added 17 mins ago
Director, Financial Planning & Analysis - SLC Management
SLC Management
Toronto, ON
Full-time
…companies, and benefit from the stability and strength of that…
Added 17 mins ago
Account Manager
Canadian Linen / Quebec Linge
Regina, SK
Full-time
Role Description The Account Manager is a full-time, hybrid role based in Regina, SK, with a mix of on-site customer visits and some work-from-home flexibility. This role is responsible for…
Added 31 mins ago
AVP, Retail Property Management, Western Canada
Choice Properties
Calgary, AB
Full-time
…its portfolio through high quality transactions, strategic development and active property management. We mainly focus on necessity-based retail, and high-quality industrial and mixed-use…
Added 32 mins ago
Senior Manager, Talent Acquisition
Lifemark Health Group
Montreal, QC
Full-time
Reporting the the Senior Director, Talent Strategy, the Senior Manager, Talent Acquisition, is responsible for setting up the strategy, processes, and criteria to enable a systematic and…
Added 46 mins ago
Hotel General Manager (Sales oriented) – for a Full-Service City Center Luxury Boutique Hotel in Vancouver
Renard International Hospitality Search Consultants
Calgary, AB
Full-time
Hotel General Manager (Sales oriented) – for a Full-Service City Center Luxury Boutique Hotel in Vancouver, BC
Added 46 mins ago
Territory Sales Manager
DMC Recruitment Group
Calgary, AB
Full-time
This is a highly autonomous, relationship-driven technical sales role where you'll inherit an established territory while continuing to develop new project opportunities. Working from the…
Added 46 mins ago
Group Manager, Heritage
WSP in Canada
Victoria, BC
Full-time
WSP is currently seeking a Group Manager to lead our Lower Mainland Heritage team, part of the Heritage business in BC and Yukon. Reporting to the Director of Heritage, you will provide…
Added 46 mins ago
Group Manager, Heritage
WSP in Canada
Victoria, BC
Full-time
WSP is currently seeking a Group Manager to lead our Lower Mainland Heritage team, part of the Heritage business in BC and Yukon. Reporting to the Director of Heritage, you will provide…
Added 46 mins ago
Business Development Representative
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Calgary, AB
Full-time
Ready to open doors for a company that's changing what's on the plate? We're looking for a Business Development Representative to drive new B2B growth for a fast-growing FMCG…
Added 46 mins ago
Channel Engagement Manager
Miovision
Kitchener, ON
$166,000 to $250,000 CAD / year
Full-time
We are looking for a Channel Engagement Manager to take the wheel on monetizing our strategic partner networks (such as major telematics providers, AT&T, Ericsson, HAAS, and Whelen), acting…
Added 46 mins ago
Group Manager, Heritage
WSP in Canada
Langley (District), BC · City of Langley, BC
Full-time
WSP is currently seeking a Group Manager to lead our Lower Mainland Heritage team, part of the Heritage business in BC and Yukon. Reporting to the Director of Heritage, you will provide…
Added 46 mins ago
Group Manager, Heritage
WSP in Canada
Langley (District), BC · City of Langley, BC
Full-time
WSP is currently seeking a Group Manager to lead our Lower Mainland Heritage team, part of the Heritage business in BC and Yukon. Reporting to the Director of Heritage, you will provide…
Added 46 mins ago
Group Manager, Heritage
WSP in Canada
Vancouver, BC
Full-time
WSP is currently seeking a Group Manager to lead our Lower Mainland Heritage team, part of the Heritage business in BC and Yukon. Reporting to the Director of Heritage, you will provide…
Added 46 mins ago
Group Manager, Heritage
WSP in Canada
Vancouver, BC
Full-time
WSP is currently seeking a Group Manager to lead our Lower Mainland Heritage team, part of the Heritage business in BC and Yukon. Reporting to the Director of Heritage, you will provide…
Added 47 mins ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
Delivers clear, constructive, timely feedback & partners with Store Manager on development
Added 1 hour ago
Relationship Manager, Commercial Financial Services, Agriculture and Agri-Food Sector
Royal Bank of Canada
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Full-time
…you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy,…
Added 1 hour ago
Branch Manager
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Full-time
We're looking for an experienced and driven Branch Manager to lead our Summerside, PEI team. This is an exciting opportunity to build relationships, support a talented team, and drive the…
Added 1 hour ago
Part Time Bridal Sales
David's Bridal
London, ON
$16 to $25.8 CAD / hour
Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 1 hour ago
Wealth Experience Associate
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Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 1 hour ago
Condominium Manager
FirstService Residential Canada
Toronto, ON · North York, ON
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…benefits, career training, and support for continued professional…
Added 1 hour ago
National Accounts Manager
White Cap Canada
ON · Ontario, Canada
Full-time
Responsible for overseeing the relationship of our largest national customers by working with their corporate decision makers and White Cap stakeholders to drive sales growth. The National…
Added 1 hour ago
Senior Manager, Assurance and Accounting
ACCA Careers
Summerside, PE
Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…

Customer Experience Associate - Future Opportunities

Belleville, ON, Canada
Cobourg, ON, Canada
Greater Napanee, ON, Canada
Port Hope, ON, Canada
Trenton, ON, Canada
Picton, ON, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Experience: 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Belleville, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
Assist with responding and resolving customer concerns, escalating when necessary
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers

SHAREHOLDER

Support the achievement of business objectives by supporting advice goals
Promote products, advice, services and banking capabilities
Understand and apply operating policies and procedures
Contribute to business objectives for Operational Excellence
Support the timely and accurate completion of business processes and procedures
Escalate non-standard or high-risk transactions / activities as necessary
Support and participate in process improvement opportunities
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by continuously developing knowledge in own area
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
Requires a broad knowledge regarding basic product suite of business supported
Evaluates and recommends customer solutions from established options
Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Impacts team results through the quality of the services or information provided to customers
Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
Requires working knowledge and skills developed through formal training or work experience
Generally reports to a Manager Customer Experience or Branch Manager

EXPERIENCE & EDUCATION

High School diploma and/or
1+ years of relevant experience
Post-Secondary or Undergraduate degree (in related field) preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The associate will provide exceptional customer service by processing financial transactions and resolving customer inquiries. They will also support branch business objectives by promoting banking products and adhering to operational policies.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience. A post-secondary or undergraduate degree in a related field is preferred.

Skills

Customer service
Financial transactions
Problem solving
Communication skills
Banking operations
Product knowledge
Operational excellence
Relationship building
Team collaboration
Attention to detail

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Deposits
Withdrawals
Bill Payments
Operational Excellence
Compliance
Bank Code of Conduct
Client Relations
Transaction Processing
Branch Operations
Professional Development
Teamwork

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