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Added 13 mins ago
Actuarial Analyst - New Grad
LifeWorks
Toronto, ON
Full-time
…Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology…
Added 13 mins ago
Actuarial Co-Op Student (Winter or Summer 2027)
LifeWorks
Toronto, ON
$39,900 to $74,100 CAD / year
Full-time
…Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology…
Added 13 mins ago
Assignment Coordinator - Casual
Extendicare
Toronto, ON
Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 13 mins ago
Millwright
Magna International
Brampton, ON
Full-time
…them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects.…
Added 13 mins ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Part-time
Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
Added 13 mins ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Temporary
Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
Added 13 mins ago
School Bus Driver Position
Summit School Services
Timmins, ON
Part-time
…payroll, everyone is supportive and encouraging. It's a caring team and that shows in our work!!” Stock Team…
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Relationship Manager Intern, Commercial Financial Services, Agriculture and Agri-Food Sector
Royal Bank of Canada
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Full-time
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Added 28 mins ago
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Federated Co-operatives Limited
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Full-time
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Added 28 mins ago
Occupational Therapist - RTW & Mental Health
Lifemark Health Group
Grande Prairie, AB
Full-time
Demonstrated ability to work collaboratively as a member of a multidisciplinary team
Added 28 mins ago
Room Attendant
Canad Inns
Winnipeg, MB
Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we…
Added 28 mins ago
Licensed Plumber
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Burlington, ON
By joining Reliance as a Plumber, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team…
Added 28 mins ago
Service Manager, Operations
Reliance Home Comfort
Oshawa, ON
By joining Reliance as an Service Manager, Operations, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are…
Added 43 mins ago
Class 1 Driver - P&D
Armour Transportation Systems
Hanwell, NB
Full-time
…independently, value safety, and deliver exceptional customer…
Added 43 mins ago
Data and Product Analyst (Contract)
PwC
Toronto, ON
Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 43 mins ago
Senior Manager Cyber Cloud Security and AI
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 43 mins ago
Team Lead, AI Engineering
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Halifax, NS
Full-time
As a core member of our technology team, you will work with dedicated professionals to build and support secure, cloud-native and AI-enabled applications for the financial services…
Added 43 mins ago
Senior AI Engineer
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Halifax, NS
Full-time
As a core member of our technology team, you will work with dedicated professionals to design, build and support secure, cloud-native, AI-enabled applications for the financial services…
Added 58 mins ago
MANAGER OF ENVIRONMENTAL PROGRAMS AND COMPLIANCE (Permanent, Full-time; Exempt)
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As a member of the Environmental Services management team, the Manager contributes to departmental leadership, supports strategic planning, and fosters a culture of collaboration,…
Added 58 mins ago
2600002208 - Registered Nurse
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…Critical Care RN on the float pool you will participate as a member of the Health Care Team and the Nursing Team as an individual practitioner to maintain competence and professionalism…
Added 58 mins ago
Customer Service Representative
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Representative to join our Customer Service team. The successful candidate will support
Added 58 mins ago
Personal Support Worker, Part Time, Hospice
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As a member of an inter-professional team reporting to the Care Manager, the role of the Personal Support Worker (PSW) is to ensure the provision of excellent care and support to the…
Added 58 mins ago
Registered Practical Nurse, Full Time, Float Pool - Physical Medicine
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As a member of an inter-professional team and working under full scope of practice, the role of the Registered Practical Nurse (RPN) at Providence Care is to deliver safe, effective,…
Added 58 mins ago
Full Time Produce Shift Supervisor
The Root Cellar Village Green Grocer
Victoria, BC
Full-time
We are currenting seeking a Full Time Produce Shift Supervisor to join our growing team. The ideal candidate will have passion and knowledge for all things produce and will assist the…
Added 58 mins ago
Customer Experience Associate - Future Opportunities
TD
Ottawa, ON · Hawkesbury, ON · Orleans, ON · Rockland, ON
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…

Customer Experience Associate - Future Opportunities

Ottawa, ON, Canada
Hawkesbury, ON, Canada
Orleans, ON, Canada
Rockland, ON, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 21, 2026

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Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, proficiency in MS Office, and the ability to work in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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