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Added 2 mins ago
Insurance Advisor, Auto
Talent Acquisition Team at Westland Insurance. Text reply only.
Regina, SK
…Square office in Regina, SK. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on…
Added 2 mins ago
S
Gestionnaire principal·e, Opérations numériques // Senior Manager, Digital Operations
SSENSE
Montreal, QC
- Full-time
…des données de marque jusqu'à l'expérience finale du service client. Vous agirez à titre de responsable fonctionnel·le de nos capacités fondamentales en planification virtuelle, ventes et…
Added 18 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 29 mins ago
CN
Operations Manager - Western Canada
Civeo North America
AB · Alberta, Canada
- Full-time
Civeo Premium Services Employees LP is currently seeking an experienced Operations Manager, Western Canada. The Operations Manager is responsible for leading operations across multiple…
Added 33 mins ago
LM
Underwriter, Property & Casualty
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
Reports To: Assistant Vice President, Underwriting Manager
Added 33 mins ago
Manager, Strategic Business Partnering (Operations)
Pembina Pipeline Corporation
Calgary, AB
Pembina Pipeline Corporation is recruiting for a Manager, Strategic Business Partnering (Operations). Reporting to the Director, Strategic Business Partnering within the Human Resources…
Added 33 mins ago
Project Manager - Data Centers
Aecon
Sherwood Park, AB · Edmonton, AB · Calgary, AB
We are seeking an experienced Project Manager - Data Centers to lead the successful delivery of large-scale mission-critical construction projects. The successful candidate will oversee all…
Added 44 mins ago
MG
Assistant Vice President – Company Secretarial / Vice-président adjoint, Secrétariat d’entreprise
Maples Group
Montreal, QC
- Full-time
…compliance and maintain dialogue with legal counsel, the investment manager and directors of the client…
Added 46 mins ago
K
Engineer/Analyst - Radiation Assessment and Decommissioning
Kinectrics
Toronto, ON
- Full-time
Reports to: Manager – Radiation Assessment and Decommissioning
Added 47 mins ago
Human Resources Business Partner
ATS Automation
ON · Woodbridge, ON
…individual will provide human resources support for specific client groups and disciplines within the Industrial Automation – Test division in Woodbridge, Ontario including central…
Added 47 mins ago
MT
Client Account Specialist
McCarthy Tétrault LLP
Calgary, AB
- Full-time
…attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to…
Added 47 mins ago
BF
Manager Client and Case Management Services
Bc Family Maintenance Agency
Victoria, BC
- Full-time
The Manager, Client and Case Management Services reports to the Director, Client Services and Operations. This position identifies the necessary resources for achieving operational…
Added 47 mins ago
S
Technical Account Support Specialist
Solink
Remote, Canada
- $65,129 to $81,411 CAD / year
- Full-time
- Remote
…sales, customer success, product, and technical teams to ensure client requirements are…
Added 59 mins ago
CA
Senior Manager, Business Development and Partnerships
Children's Aid Foundation of Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Senior Manager, Business Development, leads corporate business development for the Foundation. This role is responsible for growing the number and scale of CAFC's major corporate…
Added 1 hour ago
SP
Healthcare Commercial Construction Project Manager (Edmonton/Calgary)
Synergy Projects Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Job Title: Healthcare Commercial Construction Project Manager
Added 1 hour ago
BL
Director of Operations and Human Resources
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
Address employee relations matters, including counselling, discipline and performance issues, in consultation with the appropriate Firm leaders and HR resources.
Added 1 hour ago
OS
Site Superintendent
O.N. Site Construction Inc.
Oakville, ON
- $75,000 to $100,000 CAD / year
- Full-time
Coordinate subcontractors, suppliers, and internal teams, maintaining clear communication with the Project Manager
Added 1 hour ago
SA
car wash manager
Splashes Auto Care
Surrey, BC
- Full-time
Added 1 hour ago
OG
Project Manager
Optel Group
Quebec, QC
- Full-time
The main responsibility of the Project Manager is to manage all aspects of a project (time, scope and budget) and establish relationships with the client, effectively communicating the…
Added 1 hour ago
LE
Operations Supervisor
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- Full-time
Investigates employee concerns, prepares written replies and liaisons with the Manager, Employee Relations & Area Manager re: final responses.
Added 1 hour ago
EE
General Manager
Expert Executive Recruiters (EER Global)
Ottawa, ON
- Full-time
Our client, a leading international defense technology company is looking for a General Manager to establish, lead and grow its Canadian operations.
Added 1 hour ago
KG
Project Manager
Kode Group
Prince George, BC
- Full-time
We are seeking a highly engaged, energetic, organized and detail-oriented Project Manager to join our team in Prince George, BC. The ideal candidate will demonstrate strong leadership…
Added 1 hour ago
SH
Personal Support Manager
SE Health
Toronto, ON · North York, ON
- Full-time
As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the North York Region. You will ensure high…
Added 1 hour ago
S
Comptable de Fonds/Fund Accountant
Sagard
Montreal, QC
- Full-time
…collaborer avec les administrateurs de fonds et les équipes des relations avec les investisseurs relativement au reporting, aux rapports clients et aux documents marketing conformément aux…
Added 1 hour ago
T
Cash Management Service Officer
TD
London, ON
- Full-time
Identify additional business opportunities for existing customers and advise the Cash Management Manager (MCM), Relationship/Account Manager as appropriate

Customer Experience Associate - Future Opportunities

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 6, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns using standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Excel
Word
Outlook
Problem solving
Detail oriented
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Transaction Processing
MS Office
Excel
Word
Outlook
Client Relations
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions

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