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Added 10 mins ago
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Sr Manager, Compensation - Technology & Operations
BMO
Toronto, ON
- Full-time
…behaviour. May include developing communications for senior leader and Board of Directors…
Added 11 mins ago
T
Data Architect, Technology Data Management
TD
Toronto, ON
- Full-time
Establish metadata standards to support data quality, governance, traceability, and reporting consistency.
Added 11 mins ago
T
Senior Audit Manager, Quality Control Financial Crimes Audit (1140)
TD
Toronto, ON
- Full-time
The Internal Audit Division Quality Control (QC) team is responsible for the development and execution of the QC annual plan as well as providing real time feedback on the alignment of…
Added 11 mins ago
T
Senior Legal Counsel (Everyday Banking, Savings & Investing)
TD
Toronto, ON
- Full-time
Working collaboratively with other members of TD Legal to deliver the highest quality of service;
Added 11 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 11 mins ago
T
Senior Personal Banker Trainee – Home Borrowing
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 11 mins ago
T
Group Manager, Finance - IDPP
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely commu
Added 11 mins ago
T
Finance Manager
TD
Toronto, ON
- Full-time
Ability to manage multiple priorities, adapt to changing business needs, and consistently deliver high-quality results in a fast-paced environment with tight deadlines.
Added 11 mins ago
T
Customer Experience Associate - Campbell River
TD
Campbell River, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 11 mins ago
T
Customer Experience Associate - Korean and/or Mandarin Language Skills an Asset
TD
North Vancouver, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 41 mins ago
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Mechanic (Winnipeg)
West End Radiators
Winnipeg, MB
- Full-time
West End Radiators (WER) is recognized as the leader in the industrial radiator business in Manitoba, Saskatchewan and Western Ontario for over 65 years and is continually expanding and…
Added 41 mins ago
T
Governance & Control Intern/Co-op (Winter 2027)
TD
Montreal, QC
- Full-time
Reporting directly to the Manager, TDI Governance and Control, develops, implements, leads, monitors, and/or assesses quality management and risk management activities to promote…
Added 1 hour ago
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AME E - Licensed
Heli-One
Richmond, BC
- Full-time
Excellence: Prioritizing quality services and setting industry standards.
Added 1 hour ago
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District Sales Manager
Sysco
Toronto, ON · Sysco Toronto
- Full-time
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Added 1 hour ago
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Sr. Telecom Designer / Reviewer
Actalent
New Westminster, BC
- $43 to $60 CAD / hour
- Full-time
Experience with OH Line Analysis software (e.g., Quick Pole, SpidaCalc).
Added 2 hours ago
CP
Quality Assurance Supervisor
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy Ontario
- Full-time
We have an opportunity for a Quality Assurance Supervisor to join our team. In this role, you will oversee daily priorities for the Quality Assurance team and ensure compliance with cGMP…
Added 2 hours ago
CP
Quality Assurance Associate
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy Ontario
- Full-time
We have an opportunity for a Quality Assurance Associate to join our team. In this role, you will help create a culture of quality compliance and continuous improvement that meets…
Added 2 hours ago
B
Intern, Global Planning (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 2 hours ago
B
Intern, Planning Global (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 2 hours ago
D
Delivery coordinator, Project management
Desjardins
Montreal, QC
- Full-time
…plan and coordinate work to meet objectives. You ensure the quality of deliverables and the performance and engagement of contributors. Your projects and initiatives require extensive…
Added 3 hours ago
LI
Senior Data Engineer
Livingston International
Toronto, ON · Etobicoke, ON
- Full-time
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting,…
Added 3 hours ago
Stage 1 Production Team Member
Big Country Pet Co.
Smithville, ON
…proud that our flagship brand, Big Country Raw, is Canada’s leader in the frozen raw pet food category and is one of Canada’s Fastest-Growing Companies. We provide pet parents with…
Added 4 hours ago
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Senior Workplace Strategist - Interior Design
BGIS
Montreal, QC
- Full-time
Develops and maintains project schedule and budget to ensure it is in line with the approved mandate.
Added 4 hours ago
Commissioning Automation Technician
Bronswerk Group & Affiliates
North Vancouver, BC
A global leader of naval, military and marine Heating, Ventilation, Air Conditioning and Refrigeration (HVAC-R) systems & equipment. Bronswerk provides turnkey solutions for commercial and…
Added 5 hours ago
M
Director, Third Party Risk Management – Quality Assurance & Governance (Line 1B)
Manulife
Toronto, ON
- Full-time
We are seeking a highly experienced and strategic leader to join our Third Party Risk Management (TPRM) function as a Director, Line 1B. This role is accountable for leading the Quality…

Customer Experience Associate- Future Opportunities Cranbrook, BC

Cranbrook, BC, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 31, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

Original job description

Work Location:

Cranbrook, British Columbia, Canada

Hours:

15

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while following operating procedures, regulations, and the bank's code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote services, and contribute to an effective team and positive customer experience.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Banking Solutions
Customer Needs Assessment
Communication
Administration
Organization
Planning
Time Management
Attention to Detail
Problem Resolution
Sales and Promotion
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Customer Needs Assessment
Product Promotion
Customer Concern Resolution
Operating Procedures
Industry Regulations
Code of Conduct and Ethics
Confidentiality
Business Objectives
Operational Excellence
Team Effectiveness
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Administration
Time Management

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