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Added 3 mins ago
L
Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and…
Added 3 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 3 mins ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
…executing the vision for secure, resilient, and scalable technology solutions across a rapidly evolving enterprise. You will lead a multidisciplinary team of security architects and…
Added 3 mins ago
AC
Project Coordinator, IT Field Services
Aramark Canada
Mississauga, ON
- Full-time
…initiatives while serving as a key liaison between field teams, business stakeholders, vendors, and clients. The successful candidate will be highly organized, customer-focused, and…
Added 3 mins ago
L
Gerant(e) adjoint(e) de l'expereince-invite/Assitant Manager of Guest Experience | Montreal, Ste Catherine
lululemon
Montreal, QC
- Full-time
Added 3 mins ago
GV
Technical Applications Engineering - Protection
GE Vernova
Markham, ON
- Full-time
…team, namely the Level 3 (L3) technical support to GA Sales/Business Development teams, Product Management and Products…
Added 21 mins ago
LL
Business systems analyst
LATENTBRIDGE LTD.
Mississauga, ON
- From $101,000 CAD / year
- Full-time
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 23 mins ago
CS
Human resources manager
Champion Staffing Solutions
Calgary, AB
- From $34.5 CAD / hour
- Full-time
- On-site
Added 33 mins ago
TH
Supervised Instructor Therapist
TELUS Health
Toronto, ON
- Part-time
Flexible schedule designed around business needs and your availability
Added 33 mins ago
JE
Road Service Technician - Cobourg/Port Hope and Surrounding Areas (2026-9618)
Johnston Equipment
Belleville, ON
- Full-time
Business Knowledge and Improvement, Identify Solutions
Added 33 mins ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
Red Deer, AB
- Full-time
…user pain points and patient safety issues; analyzing complex business requirements; collaborating with IT, CMIO and site programs; facilitating results-oriented, user-focused solutions;…
Added 33 mins ago
TT
Media Sales Account Executive
TLN TV
Toronto, ON
- Full-time
…with a passionate team dedicated to delivering impactful media solutions to our diverse client base. If you’re looking for a role where your creativity, dedication, and love for…
Added 33 mins ago
AS
Senior Data Scientist
AgileGrid Solutions
Canada
- Full-time
…advanced analytics, machine learning, and artificial intelligence solutions that directly impact our organization’s operations, client experience, and risk management. As a key member of…
Added 48 mins ago
HA
Senior Water Resources Engineer
Hazen and Sawyer
Calgary, AB
- Full-time
Founded in 1951 by the son of Allen Hazen (developer of the Hazen-Williams equation), Hazen is an employee-owned company with a singular focus on "all things water."
Added 1 hour ago
S
Senior Transport Economist
SYSTRA
Montreal, QC
- Full-time
…consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the…
Added 1 hour ago
AG
Concrete Superintendent
Aecon Group Inc.
Winnipeg, MB
- Full-time
Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We’re always searching the globe for innovative,…
Added 1 hour ago
ES
Senior Business Analyst
EPAM Systems
Toronto, ON
- Full-time
…development services, we deliver advanced financial services solutions by empowering operational insights, driving innovation, and enabling more effective risk management in an increasingly…
Added 1 hour ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead business analysis to assess business problems and opportunities and document requirements for I&IT solutions.
Added 1 hour ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems and opportunities and documents business requirements so that I&IT solutions can be determined.
Added 1 hour ago
SM
RQ11713 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with extensive experience in Microsoft Azure data technologies, Amazon Web Services (AWS), ETL development, data integration, data…
Added 1 hour ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements so that I&IT solutions can be determined.
Added 1 hour ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531
Added 1 hour ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead business analysis to assess business problems and opportunities and document requirements for I&IT solutions.
Added 1 hour ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements so that I&IT solutions can be determined.
Added 1 hour ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531

Customer Experience Associate (Future Oppurtunites)

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 5, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

15

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking solutions. Resolve customer concerns, promote relevant products and services, support team effectiveness, and contribute to operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative and organizational abilities, proficiency with Microsoft Office and the internet, attention to detail, initiative, and effective customer communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales And Product Promotion
Communication
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal And Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Customer Needs Assessment
Product Promotion
Customer Concern Resolution
Confidentiality
Operating Procedures
Industry Regulations
Code Of Conduct And Ethics
Business Objectives
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Administration
Organization
Planning
Time Management
Team Effectiveness
Operational Excellence

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