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Added 11 mins ago
KC
Corporate Finance Associate/Experienced Analyst
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Edmonton, AB
- Full-time
1–3 years of relevant experience in accounting, finance, investment banking, commercial/corporate banking, private equity, corporate development, or other similar transaction advisory role.
Added 11 mins ago
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Sales Executive , Ground Logistics
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Toronto, ON
- Full-time
Omnitrans , part of a Fastfrate Group, is currently searching for a Sales Executive,Ground Logistics to join our Sales & Business development team in Montreal / Toronto.
Added 11 mins ago
O
MEP Technical Services Manager
OCS
London, ON · Bristol-London, ON
- Full-time
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Added 11 mins ago
UI
Account Development Specialist
UAP Inc.
Cranbrook, BC
- $56,100 to $70,100 CAD / year
- Full-time
Collaborate with District Sales Manager and Store managers to develop sales development plans for growing business with existing customers in their assigned territory
Added 11 mins ago
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Director, Strategic Sourcing & Supplier Management
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Toronto, ON
- $135,000 to $160,000 CAD / year
- Full-time
Strengthen Supplier Performance and Value: Lead the ongoing evolution of supplier performance management and strategic relationship oversight. Leverage supplier performance, risk and…
Added 11 mins ago
A
Director, Strategic Sourcing & Supplier Management
Aviso
Vancouver, BC
- $135,000 to $160,000 CAD / year
- Full-time
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Added 11 mins ago
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- Full-time
Contribute to market research and business development activities.
Added 12 mins ago
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Toronto, ON
- Full-time
Employee learning & development programs and reimbursement
Added 12 mins ago
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Rental Sales Representative - B2B / Outside Sales
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Winnipeg, MB
- Full-time
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Added 12 mins ago
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Memory Living Manager Temporary
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- Full-time
…skills to inspire a dedicated care team? As the Memory Living Manager at Chartwell, you’ll lead a specialized neighborhood that focuses on the social impact of Alzheimer’s and dementia,…
Added 12 mins ago
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Manager, Change Management
RBC
Toronto, ON
- Full-time
The Manager, Change Management, will be primarily accountable to define strategy, lead, and execute end-to-end change management (process, technology, and people) for an assigned set of…
Added 27 mins ago
BT
Manager - Canadian Tax
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Vancouver, BC
- Full-time
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Added 27 mins ago
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- Full-time
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what…
Added 27 mins ago
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Customer Experience Associate- Fixed Term Contract- Spanish, Korean or Vietnamese Language Skills are Considered an Asset
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- Part-time
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Added 27 mins ago
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Reporting to the Sr Manager, the Senior Financial Analyst position within the CBTS Finance group requires an action-oriented individual with strong technical skills, good business acumen…
Added 27 mins ago
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IT Operations Analyst IV
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 27 mins ago
Manager, Private Markets Portfolio Operations
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…managers? We are looking for an experienced and collaborative Manager, Private Markets Portfolio Operations (PMPO) for an existing vacancy within the Investment Resource Group. This is a…
Added 27 mins ago
Manager, Private Markets Portfolio Operations
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Added 27 mins ago
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Added 27 mins ago
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Added 41 mins ago
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Added 41 mins ago
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- Full-time
Within Canada • Permanent • Full-time • Manager
Added 41 mins ago
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Added 41 mins ago
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…the defined geographic region. The Regional Sales & Education Manager serves as the…

Customer Experience Associate (Future Oppurtunites)

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong organizational skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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