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Added 1 min ago
MM
Account Manager
Midnight Marketing
Canada
- Full-time
The Account Manager is the strategic owner of client relationships at Midnight Marketing. You are responsible for every aspect of the client experience: from onboarding and campaign…
Added 1 min ago
JI
Dispatch Manager
J.D. Irving, Limited
Concord, ON
- Full-time
…excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and…
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JI
Maintenance Manager
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Toronto, ON
- Full-time
Operational Readiness & Growth: Anticipate and address challenges related to plant start‑ups and expansions to ensure operational success.
Added 1 min ago
M
Staff Software Engineer, AI
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Toronto, ON
- Full-time
Added 1 min ago
TS
Marketing Manager
The Skyline Group of Companies
Guelph, ON
- Full-time
We're growing! We’re looking for passionate, driven and energetic candidates to join our Marketing team for the position of Marketing Manager located at our office in Guelph, Ontario.
Added 1 min ago
Intermediate Claims Adjuster, Accident Benefits (AB)
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Obtain approval from Manager on claims above authority
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Sr. Analyst Sales Programs & Incentives
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Calgary, AB
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Added 1 min ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
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Toronto, ON
The incumbent will act as a key product lead across strategy execution, product configuration, customer migration, campaign delivery, risk and regulatory readiness, and ongoing portfolio…
Added 1 min ago
Manager, Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
The Manager, Financial Planning & Analysis supports the strategic direction, leadership and oversight for finance matters for Global Wealth Management (GWM) and Scotia Global Asset…
Added 16 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
National Bank is experiencing significant growth across Western Canada, creating exciting opportunities for ambitious banking professionals to help shape the future of our Commercial…
Added 16 mins ago
E
Project Manager, Transmission Projects
EPCOR
AB · Edmonton, Alberta
- Full-time
We’re seeking a Project Manager to lead and deliver a portfolio of Transmission projects and programs that support system growth and capital maintenance, as outlined in the General Tariff…
Added 16 mins ago
Product Manager
DSV
Milton, ON
The Product Manager, Trade Lane Development APAC is responsible for driving sustainable growth on the assigned trade lane(s) in ocean freight. The TLM influences and aligns the trade lane…
Added 16 mins ago
TC
Corporate Social Responsibility Manager (Maternity leave)
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- Contract
Tata Consultancy Services Canada is seeking an experienced and passionate Corporate Social Responsibility (CSR) Manager for an 18-month maternity leave contract. This role will lead the…
Added 16 mins ago
MC
Spécialiste Merchandising en ligne / E-Merchandiser (Remplacement de congé de maternité - Maternity Leave Replacement)
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- Full-time
Reporting to the E-Commerce Manager, the Online Merchandising Specialist is responsible for optimizing digital merchandising and the user experience on the transactional website. This…
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Campaign Manager - Client Facing
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- Full-time
Support account retention and growth by identifying opportunities for improvement and upselling.
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Business Developer Manager
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Montreal, QC
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Toronto, ON
- Full-time
Reporting to the VP Marketing, we are hiring a Product Marketing Manager to lead product marketing for our Nexus AI™ platform. You will translate complex clinical AI capabilities into…
Added 16 mins ago
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- Full-time
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Added 31 mins ago
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Sales Support Specialist
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…deliver exceptional client experiences and support business…
Added 31 mins ago
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Account Representative 5 - Union
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Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 31 mins ago
FT
Tire Technician, Edmonton Callingwood
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Added 31 mins ago
CC
Retail Shift Leader
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Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 31 mins ago
CC
Retail Shift Leader
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Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 31 mins ago
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Patient Care Representative
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- Full-time
…development support, internal mobility, and clear pathways for career…

Customer Experience Associate - Gander

Gander, NL, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 2, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Work Location:

Gander, Newfoundland and Labrador, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote team effectiveness to ensure a positive and equitable work environment.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Operational Excellence
Retail Banking
Personal Banking
Commercial Banking

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