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Added 4 mins ago
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Administrative Services Clerk (Part Time) | - CVH Registration ER
Trillium Health Partners
ON · ON, Canada
- Part-time
Reporting to the Manager of Patient Registration, the Registration Associate provides quality customer service for patients through the process of registration. This position is responsible…
Added 4 mins ago
WC
Accounts Payable Associate
White Cap
Vaughan, ON
- Full-time
…calculating, posting, and verifying data in order to obtain primary financial data for maintaining account…
Added 4 mins ago
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Personal Banking Associate
TD
Red Deer, AB
- Full-time
…you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate…
Added 4 mins ago
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Personal Banking Associate
TD
Windsor, ON
- Full-time
…you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate…
Added 4 mins ago
JA
Coordonnateur(trice) de projets – Fabrication et opération / Project Coordinator – Manufacturing & Operations
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
As an Associate Project Manager, you will coordinate the execution of small- and medium-complexity workshop assembly and refurbishment projects, ensuring activities are completed in…
Added 4 mins ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
…management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management. We are looking…
Added 4 mins ago
RD
Associate Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
…and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our…
Added 4 mins ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
…management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth…
Added 18 mins ago
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Associate Financial Advisor
CIBC
Montreal, QC
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 18 mins ago
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Client Engagement Associate
CIBC
Toronto, ON
- Part-time
…in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be…
Added 19 mins ago
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Investment Operations Associate
CI Financial
CDA-Aligned-Head Office
- Full-time
…are currently hiring for a full–time Investment Operations Associate to become part of our Client Experience team in Burlington,…
Added 19 mins ago
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Intermediate Associate, Finance & Operations
BDO
Charlottetown, PE
- Full-time
Our Charlottetown office is looking for an Intermediate Associate to join the Finance & Operations team. This is a replacement role where the successful candidate will own the following…
Added 19 mins ago
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AI Engineering Specialist
BlackBerry
Toronto, ON · Waterloo, ON
- Full-time
Cloud certifications such as AWS Certified Machine Learning / AI Practitioner or Microsoft Azure AI Engineer Associate.
Added 19 mins ago
MI
Branch Operations Coordinator
Medline Industries, LP
Ottawa, ON
- Full-time
Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Added 19 mins ago
Client Service Assistant
The Canada Life Assurance Company
Toronto, ON
Reporting to the Associate Manager, you will work closely with Group Retirement Services Customer Service Specialists, assisting with daily caseload administration, processing transactions,…
Added 33 mins ago
IF
Associate, Sales and Customer Service
Intact FC
Montreal, QC · Sherbrooke, QC
- Full-time
…promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 33 mins ago
Program Administrator (Education)
Wilfrid Laurier University
Brantford, ON
…facilities, shared spaces, office resources, purchasing processes, financial administration, and operational support. The incumbent identifies operational needs, develops and implements…
Added 33 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Involvement with financial reports as appropriate
Added 33 mins ago
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Branch Manager - Office 1699
LendDirect
Kitchener, ON
- Full-time
…solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing…
Added 34 mins ago
JA
Project Management Intern (Winter 2027, 12months)
JR Automation
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
The intern will focus on implementing AI-powered solutions that optimize project implementation, improve financial controls, streamline risk management, and improve stakeholder…
Added 34 mins ago
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Associate - Life Science Venture Capital
Genesys Capital
Toronto, ON
- Full-time
Assist in the investment process, including review of business plans, building financial models and identification of prospective investments;
Added 49 mins ago
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(CAN) Asset Protection Operations Team Associate
Walmart
Niagara Falls, ON
- Part-time
An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate coordinates and…
Added 49 mins ago
MI
Associate Director, Business Data Office, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
…knowledge with the strength of MUFG - one of the world’s largest financial institutions with approximately $3 trillion in…
Added 49 mins ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
…solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing…
Added 49 mins ago
MM
Compensation Consultant, Associate
Marsh McLennan
Toronto, ON
- Full-time
As a Compensation Consultant Associate, you will join a national team of 100 passionate consultants who have a wealth of expertise in employee and executive rewards, employee communication,…

Customer Experience Associate - Greater Toronto Area

Ajax, ON, Canada
Markham, ON, Canada
Pickering, ON, Canada
Richmond Hill, ON, Canada
Stouffville, ON, Canada
Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 30, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Customer Experience Associate processes financial transactions and provides advice on banking products to build long-lasting customer relationships. They are responsible for identifying customer needs, resolving concerns, and achieving business objectives while maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong administrative, organizational, and communication skills are required to handle tasks in a fast-paced banking environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Problem solving
Administration
Organizational skills
Time management
MS Office
Detail oriented
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Operational Excellence
Client Relations
Retail Banking
Personal Banking
Commercial Banking
Compliance
Code of Conduct

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