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Added 13 mins ago
Assistant Store Manager - Heartland Town Centre
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 13 mins ago
Ward Clerk- Casual - AgeCare Mount Royal
AgeCare
Calgary, AB
Part-time
Pleasant telephone manner with strong customer service skills.
Added 13 mins ago
Relationship Manager, Vacancy Numbers: 20
MSEFSL
Cochin, SK
Full-time
Added 28 mins ago
Assistant Restaurant Manager
SSP America
Ottawa, ON
Full-time
Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team.
Added 28 mins ago
Assistant Restaurant Manager
SSP America
Ottawa, ON
Full-time
Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team.
Added 43 mins ago
Recruitment Coordinator
Stepwest
Vancouver, BC
Full-time
…experience programs. Reporting to the Hospitality Placement Manager, this role combines admissions, candidate engagement, consultations, interview preparation, and placement…
Added 43 mins ago
Sous Chef (Seasonal, Full-time)
Mike Wiegele Helicopter Skiing
AB · Harvie Heights, AB
Full-time
…employee is supported in their effort to provide excellent customer service every…
Added 43 mins ago
Sous Chef and Night Cook Needed
Mike Wiegele Helicopter Skiing
AB · Harvie Heights, AB
Full-time
…employee is supported in their effort to provide excellent customer service every…
Added 43 mins ago
Fleet Specialist
Kia Canada
Mississauga, ON
Full-time
Experience with providing exemplary customer service to internal (dealers) and external customers
Added 43 mins ago
Sous Chef - Night Shift
Mike Wiegele Helicopter Skiing
AB · Harvie Heights, AB
Full-time
…employee is supported in their effort to provide excellent customer service every…
Added 58 mins ago
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Calgary, AB
Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 1 hour ago
Retail Manager - North Bay
The Beer Store
North Bay, ON
Full-time
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer…
Added 1 hour ago
Head of Legal & Compliance
Mecka
Richmond Hill, ON
$150,000 to $175,000 CAD / year
Full-time
Internal governance: Create usable policies for data access, vendor handling, employee access, customer data, deployment data, and audit readiness.
Added 1 hour ago
Retail Store Manager
Lovisa
Calgary, AB
Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 1 hour ago
Retail Sales Associates
Lovisa
Nisku, AB
Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 1 hour ago
Assistant Restaurant Manager
SSP America
Richmond, BC
Full-time
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Added 1 hour ago
Procurement Specialist
Recycle Track Systems
Richmond, BC
Full-time
Manage procurement activities for existing Canadian business and monitor service coverage.
Added 1 hour ago
Assistant Restaurant Manager
SSP America
Richmond, BC
Full-time
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Added 1 hour ago
Trades 2 - Metal Worker (Day Shift)
The University of British Columbia
Vancouver, BC
Full-time
This position reports to the People & Process Manager, Mech Systems & HVAC Trades. The Metal Worker receives direction from oral and written instructions, work orders, drawings,…
Added 1 hour ago
Sr Manager, Modernization Ops - Canada
Otis Elevator Co.
Toronto, ON
Full-time
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer…
Added 1 hour ago
Trades 2 - Metal Worker (Day Shift)
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
Full-time
This position reports to the People & Process Manager, Mech Systems & HVAC Trades. The Metal Worker receives direction from oral and written instructions, work orders, drawings,…
Added 1 hour ago
Warehouse support specialist
ABB
Bromont, QC
Full-time
This role reports to the: Electrification Customer Operations Manager
Added 1 hour ago
Assistant Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
Other
Strong customer service and communication skills
Added 2 hours ago
manager, home care service
Quality water services west ltd
Spruce Grove, AB
Full-time
Added 2 hours ago
Customer Care Manager
Boardwalk
Calgary, AB
Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…

Customer Experience Associate - Hull, Plateau (Part-time, 18.75h/week)

Gatineau, QC, Canada

Pay: 22,50$/$22.50 - 28,33$/$28.33 CAD
Job type: Part-time
Apply by: Oct 30, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Gatineau, Quebec, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

22,50$/$22.50 - 28,33$/$28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

Apply About employer

More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, meet business objectives, support team effectiveness, and contribute to a positive customer experience and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, familiarity with Microsoft Office and the internet, and effective, courteous communication skills.

Skills

Customer Service
Financial Transaction Processing
Needs Assessment
Banking Solutions Advice
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Accuracy
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Objectives
Customer Concern Resolution
Confidentiality
Code of Conduct and Ethics
Operational Procedures
Industry Regulations
Operational Excellence
Team Effectiveness
Performance Development
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet

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