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Added 14 mins ago
People Generalist
H&M
Toronto, ON
Full-time
As a People Generalist (Sales Market), your main focus will be to support the full people agenda by executing people processes, assisting employees and managers, and ensuring smooth…
Added 15 mins ago
Retail Sales Consultant - Part Time - Fairview Mall, ON
Swarovski
Toronto, ON
Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 15 mins ago
Senior Financial Analyst
CONA Services
Toronto, ON
…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…
Added 30 mins ago
Retail Shift Leader
Canna Cabana
Ottawa, ON · Stittsville, ON
$19 to $21 CAD / hour
Part-time
Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 30 mins ago
Retail Sales Associate
Canna Cabana
Cornwall, ON · Ninth St, Cornwall, ON
$17.6 to $18.5 CAD / hour
Part-time
Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 30 mins ago
Retail Shift Leader
Canna Cabana
Cornwall, ON · Ninth St, Cornwall, ON
$19 to $21 CAD / hour
Part-time
Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 44 mins ago
Millwork Sales Specialist Full Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
Full-time
Sales Specialists support three primary store priorities: Customers First, In Stock, and Store Appearance. Sales Specialists support Customers First by providing fast, thorough, and…
Added 44 mins ago
Integrated Marketing Manager
Yar Project
Toronto, ON
Full-time
This is a full-time role with a new residential company in Canada that is being set up now. Yar is posting the opening. The person hired will be an employee of that company, not of Yar, and…
Added 44 mins ago
Engineering Manager
Michael Page
Toronto, ON · Greater Toronto Area, Canada
$160,000 to $170,000 CAD / year
Full-time
We are seeking an experienced Engineering Manager to lead a team of mechanical and controls engineers. This role combines technical leadership, project execution, and people management in a…
Added 44 mins ago
Flooring Sales Specialist Full Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
Full-time
Sales Specialists support three primary store priorities: Customers First, In Stock, and Store Appearance. Sales Specialists support Customers First by providing fast, thorough, and…
Added 44 mins ago
Business Development Manager
Frankel & Company
Toronto, ON
Full-time
Full-time, hybrid, based in our Yorkville office in Toronto
Added 44 mins ago
SUPERVISEUR 21/22/25
The Home Depot Canada
Spruce Grove, AB
Full-time
Health and Dental Benefits for Full Time associates
Added 44 mins ago
Department Supervisor Full Time - 7050 Spruce Grove
The Home Depot Canada
Spruce Grove, AB
Full-time
Health and Dental Benefits for Full Time associates
Added 45 mins ago
Lead Front Desk Associate
Planet Fitness
St. Albert, AB
Part-time
Company contribution towards health benefits (Applicable for Full Time Positions)
Added 1 hour ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…daily targets to maintain high energy, while also supporting time management, attendance, and scheduling when no Assistant Store Manager is on…
Added 1 hour ago
Technical Manager - Papermaking (Canada)
J.D. Irving, Limited
Toronto, ON
Full-time
…Consumer Products, was declared carbon neutral for the first time in 2020 and each full year…
Added 1 hour ago
Key Accounts Manager | Channel Partnerships
Maple
Toronto, ON
Full-time
…brokers, and reseller partnerships - we are hiring a Key Account Manager to lead the long-term success of our highest-value, most complex…
Added 1 hour ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…daily targets to maintain high energy, while also supporting time management, attendance, and scheduling when no Assistant Store Manager is on…
Added 1 hour ago
Customer Experience Associate Manager
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
Full-time
Acting as a central point of contact across Sales, Logistics, Replenishment, Planning, EDI, Warehouse Operations, Transportation and Finance, the role ensures that customer commitments are…
Added 1 hour ago
Project Estimator
Diesel Overhead Doors Inc.
Calgary, AB
Full-time
Commercial Overhead Door Estimator / Project Manager
Added 1 hour ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
Full-time
…immediately and are focused and dedicated to your success! We offer full-time hours and a valuable management and leadership experience with competitive…
Added 1 hour ago
Retail Supervisor- Full Time
PUMA Group
Niagara-on-the-Lake, ON
Full-time
The base pay for this position is $23.95-$27.95 + Bonus + Benefits (Benefit Summary Full Time)
Added 1 hour ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Waterloo, ON
Full-time
…immediately and are focused and dedicated to your success! We offer full-time hours and a valuable management and leadership experience with competitive…
Added 1 hour ago
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
Full-time
…immediately and are focused and dedicated to your success! We offer full-time hours and a valuable management and leadership experience with competitive…
Added 1 hour ago
Business Development & Partnerships Manager
House West Developments
Vancouver, BC
Full-time
Role Description The Business Development & Partnerships Manager is a full-time, on-site role based in Vancouver, BC. This position is responsible for identifying and pursuing new business…

Customer Experience Associate - Hull, Plateau (Part-time, 18.75h/week)

Gatineau, QC, Canada

Pay: 22,50$/$22.50 - 28,33$/$28.33 CAD
Job type: Part-time
Apply by: Oct 30, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Gatineau, Quebec, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

22,50$/$22.50 - 28,33$/$28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

Apply About employer

More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, meet business objectives, support team effectiveness, and contribute to a positive customer experience and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, familiarity with Microsoft Office and the internet, and effective, courteous communication skills.

Skills

Customer Service
Financial Transaction Processing
Needs Assessment
Banking Solutions Advice
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Accuracy
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Objectives
Customer Concern Resolution
Confidentiality
Code of Conduct and Ethics
Operational Procedures
Industry Regulations
Operational Excellence
Team Effectiveness
Performance Development
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet

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