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Added 1 min ago
T
District Vice President, New Brunswick
TD
Moncton, NB
- Full-time
…long-lasting relationships with our customers. By understanding client needs and providing personalized financial products and services, our purpose is to help our customers achieve their…
Added 1 min ago
T
Engineering Manager, Workday Integrations & Platform
TD
Toronto, ON
- Full-time
Partner across Technology and apply a strong understanding of business and platform needs to identify reusable solutions, shared engineering capabilities and opportunities to simplify the…
Added 1 min ago
Experienced Estimator
WSP
Montreal, QC
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 1 min ago
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Data Scientist
Desjardins
Montreal, QC
- Full-time
Analyze client and partner business needs, generate hypotheses, and lead mandates, taking into account the specifics of their operationalization and ensuring coordination during the rollout
Added 1 min ago
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Portfolio Manager
BMO
Waterloo, ON · MARS
- Full-time
Are you passionate about building strong client relationships, delivering strategic financial solutions, and driving business growth? Join our team as a Portfolio Manager, Treasury &…
Added 1 min ago
Manager, Partnership Development & Growth
Scotiabank
Ottawa, ON
…differentiated partnership propositions that deliver measurable client acquisition, revenue and enterprise value. Acting as a trusted advisor to internal and external stakeholders, the…
Added 1 min ago
MC
Head of Paid Marketing
MM Coaching Limited
Remote, Canada
- Contract
- Remote
We are looking to hire someone who can take full ownership of paid client acquisition at an eight-figure men's coaching company and to run a marketing turnaround. Your scope is paid media,…
Added 1 min ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
Added 1 min ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
Added 1 min ago
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Partner Operations Specialist / Spécialiste des opérations partenaires (Claims/Réclamations)
LGM Financial Services
Laval, QC
- Full-time
The Partner Operations Specialist manages complex escalations arising from claims adjudication and contract administration, including customer, dealership, OEM, legal and consumer matters.…
Added 1 min ago
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Senior Privacy Specialist
Robertson & Company Ltd.
Toronto, ON
- Contract
Added 1 min ago
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RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11255
Added 1 min ago
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Privacy Operations Specialist
Aviso
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Added 1 min ago
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Vice President Operations Development
Permasearch, a TPI Company
Kingston, ON
- $140,000 to $165,000 CAD / year
- Full-time
Job Title: VP, Operations & Development (Operating Partner Track)
Added 1 min ago
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Delivery Manager (Banking/IT Service Domain)
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
Partner with client stakeholders to understand business priorities and translate them into effective technology delivery plans.
Added 1 min ago
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Media Planning Manager
Klick
Toronto, ON
- Full-time
The Media Planning Manager leads data-informed digital media planning, optimization, reporting, and client communication for healthcare and life sciences brands. The role partners with…
Added 1 min ago
OM
Senior Manager, Financial Literacy Program Design & Delivery
Ontario Medical Association
Toronto, ON
- Full-time
…topics, strong instructional and facilitation skills, and direct client facing experience. The incumbent will support member questions, facilitate learning, and ensure programming meets…
Added 1 min ago
RO
Director and Chief Human Resources Officer
Region of Peel
Brampton, ON
- Full-time
…position Human Resources as a high-impact, integrated, and client-centred partner while leading the modernization of the function, including workforce planning, executive and organizational…
Added 17 mins ago
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Assistant Branch Manager Intern, Bloor & Yonge Branch
RBC
Toronto, ON
- Full-time
Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
Added 17 mins ago
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Assistant Branch Manager Intern, Bloor & Yonge Branch
RBC
Toronto, ON
- Full-time
Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
Added 32 mins ago
SC
Recruiter
SPECTRAFORCE Canada
Toronto, ON
- Contract
Client is seeking an experienced Recruiter III to support recruitment activities within its Branch Banking business. The ideal candidate will have experience managing full-cycle…
Added 32 mins ago
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Emerging Companies Counsel
Blackletter
Toronto, ON
- Full-time
You will be the day-to-day legal partner for venture-backed technology companies, handling the work that emerging companies face as they form, grow, and scale. You will also work closely…
Added 32 mins ago
Y
Talent Acquisition and Development Specialist
YuJa
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
In this role, you will serve as a strategic partner across the employee lifecycle - owning full-cycle recruiting while also supporting and scaling learning and development initiatives…
Added 32 mins ago
Business Development Manager
Questrade Financial Group
QC
Suivre les procédures de lutte contre le blanchiment d’argent (LCBA) pour tous les dossiers, en mettant l’accent sur les règles de connaissance du client.
Added 32 mins ago
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Customer Experience Associate
TD
Grand Bend, ON
- Part-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…

Customer Experience Associate - Magog (Full-time, 37.5h/week)

Magog, QC, Canada

43,020.00$/$43,020.00 - 53,200.00$/$53,200.00 CAD · Full-time

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Job details

Pay: 43,020.00$/$43,020.00 - 53,200.00$/$53,200.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Magog, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

43,020.00$/$43,020.00 - 53,200.00$/$53,200.00 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Ce poste n’exige pas la maîtrise d’une langue autre que le français.

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Retail Banking
Personal Banking
Commercial Banking
Operational Excellence
Compliance
Code of Conduct

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