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Added 10 mins ago
VD
Strategic Account Manager, NA
Vantage Data Centers
Quebec, QC
- Full-time
Vantage is seeking an ambitious, detail-oriented, and resourceful Technical Account Manager (TAM) to establish and maintain strong customer relationships and promote customer satisfaction.…
Added 25 mins ago
T
Financial Planner - Edmonton
TD
AB
- Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 25 mins ago
PS
Project Manager
Polaryn Solutions Inc.
Dartmouth, NS
- Full-time
COVE is a global technology partner advancing high-impact solutions from seabed to space. COVE transforms innovation into market-ready technologies through testing, commercialization…
Added 25 mins ago
T
Personal Banking Associate (Full time)- Cap- Rouge
TD
Quebec, QC
- Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 25 mins ago
T
IT Operations Analyst II
TD
Toronto, ON
- Full-time
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Added 25 mins ago
S
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AB · Alberta, CAN
- Part-time
You can expect a range of benefits, including:
Added 25 mins ago
CG
Investment Advisor Assistant
Canaccord Genuity Group Inc.
Ottawa, ON
- Full-time
…institutional, and corporate clients. With a collaborative culture and global perspective, we bring together deep industry expertise, innovative ideas, and a client-first approach to help…
Added 25 mins ago
B
BMO Capital Markets Quantitative Trading Analyst – 12–16 Month Co-op
BMO
Toronto, ON · FCP
- Full-time
Global Markets serves institutional, corporate and government clients across a broad range of products and businesses, including Sales & Trading, Structured Solutions, Prime Finance,…
Added 25 mins ago
B
Client Service Assistant, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
Added 25 mins ago
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Financial Planner
BMO
Surrey, BC
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 39 mins ago
Acting Store Manager II Mayfair Shopping Centre
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Victoria, BC
Total Rewards: Benefits/Incentive Information
Added 39 mins ago
QP
Property Accountant
QuadReal Property Group
Toronto, ON
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 39 mins ago
Nuclear Instructional Designer
Aecon
Bowmanville, ON · Cambridge, ON · Oshawa, ON · Pickering, ON
…America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions…
Added 39 mins ago
Course Author - Nuclear Training
Aecon
Cambridge, ON · Oshawa, ON · Pickering, ON
…America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions…
Added 55 mins ago
GT
Specialist, Supplier Relationship Management
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners,…
Added 55 mins ago
EM
Management Trainee
Enterprise Mobility
Bridgewater, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 55 mins ago
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Recruiting Analyst
Accenture
St. Catharines, ON · Toronto, ON
- Full-time
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their…
Added 1 hour ago
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AML Financial Crime Risk Investigator II - Ministerial Directives and Sanctions
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Added 1 hour ago
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Associate, Commercial National Accounts
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Toronto, ON
- Full-time
Credit underwriting for a portfolio of a designated Relationship Manager.
Added 1 hour ago
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Personal Banking Associate Trainee
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Whitby, ON
- Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 1 hour ago
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Vice President, ETF Algo Engineer
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Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and…
Added 1 hour ago
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Senior Business Analyst, Loan Servicing Technology
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Toronto, ON · FCP
- Full-time
Added 1 hour ago
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Internal Program Manager
Integrity Tool & Mold Inc
Oldcastle, ON
- Full-time
Integrity Tool & Mold is actively recruiting an Internal Program Manager to join our growing team.
Added 1 hour ago
4
Sr. Manager - Business Development – Defence Systems
49North
Richmond, BC · Halifax, NS · Ottawa, ON
- Full-time
The Senior Manager, Business Development – Defence Systems drives market expansion, shapes capture strategies and secures high-value contract awards across Canada’s multi-domain defence…
Added 1 hour ago
QM
Directeur de succursale - ventes et opérations / Branch Manager - Sales & Operations
Quantum Management Services Ltd.
Montreal, QC
- Full-time
A global leader in industrial products, technical solutions, and value-added services, supporting customers across manufacturing, automation, maintenance, repair, and operations…

Customer Experience Associate - Magog (Full-time, 37.5h/week)

Magog, QC, Canada

43,020.00$/$43,020.00 - 53,200.00$/$53,200.00 CAD · Full-time

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Job details

Pay: 43,020.00$/$43,020.00 - 53,200.00$/$53,200.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Magog, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

43,020.00$/$43,020.00 - 53,200.00$/$53,200.00 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Ce poste n’exige pas la maîtrise d’une langue autre que le français.

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Retail Banking
Personal Banking
Commercial Banking
Operational Excellence
Compliance
Code of Conduct

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