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Added 1 hour ago
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Civil Engineering Graduate - Highway Design
AECOM
Pickering, ON
- $60,000 to $75,000 CAD / year
- Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 1 hour ago
A
Civil Engineering Graduate - Highway Design
AECOM
North Bay, ON
- $60,000 to $75,000 CAD / year
- Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 1 hour ago
A
Project Coordinator
AECOM
Pickering, ON
- $60,000 to $70,000 CAD / year
- Full-time
Added 1 hour ago
A
Civil Engineering Graduate - Highway Planning and Design
AECOM
Markham, ON
- $60,000 to $75,000 CAD / year
- Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 1 hour ago
A
Transportation Highway and Bridge Inspector
AECOM
Markham, ON
- $47,000 to $55,000 CAD / year
- Full-time
Assisting with quality assurance testing and inspect grading, granular, concrete, asphalt, electrical and all other construction activities required as per the MTO Construction…
Added 3 hours ago
L
Product Manager
Linedata
Toronto, ON
- Full-time
As part of Linedata’s Lending & Leasing business line, you will play a key role in shaping the future of the product by translating customer needs, market trends, and commercial…
Added 6 hours ago
A
Pilote Instructeur A220 Type III / A220 Type III Pilot Instructor
Airbus
Montreal, QC
- Full-time
Added 7 hours ago
MG
Registered Nurse (Surgery - InPatient Surgery)
Michael Garron Hospital
Toronto, ON
- Part-time
…effective patient and family-centered care. In serving as the leader of the Coordinated Care Team, Registered Nurses have a pivotal role in care planning, coordination and delivery and in…
Added 9 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Leads the full line retail business through effective collaboration and partnering across key functions: Visual Merchandising, Training, Marketing, Human Resources, Finance, Retail Buying…
Added 9 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
- Other
Leads the full line retail business through effective collaboration and partnering across key functions: Visual Merchandising, Training, Marketing, Human Resources, Finance, Retail Buying…
Added 11 hours ago
RP
Director of Property Management-Ottawa
Rhapsody Property Management Services
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
…record managing diverse property portfolios, you’re a natural leader who motivates others, communicates with impact, and isn’t afraid to roll up your sleeves to get the job done. This is…
Added 14 hours ago
KM
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Dartmouth, NS
- Full-time
…exceptional customer experience. We are looking for a passionate leader, capable of guiding a team of customer-focused professionals, improving processes, and helping KMBS become the most…
Added 16 hours ago
T
Senior IT Developer
TD
London, ON · Toronto, ON · Mississauga, ON
- Full-time
Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and…
Added 16 hours ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON · Markham, ON
- Full-time
Review 1st line assessment of the measurement choices / definition and liquidity assumptions or business assumptions / decisions adopted by model and Business Requirement Document (BRD) for…
Added 16 hours ago
MM
BCS Client Management Canada Business Engagement Partner
Marsh McLennan
Toronto, ON
- Full-time
…services across client-facing business teams, ensures high-quality operational delivery in partnership with our Global Capability Center (GCC), and identifies and leads continuous…
Added 16 hours ago
B
Market Leader Financial Planning
BMO
Toronto, ON
- Full-time
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Added 18 hours ago
MI
Millwright
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- $42.89 CAD / hour
- Full-time
Partner & Enable the line leader(s) to deliver the SQCDSM targets-Safety, Quality, Cost, Delivery, Sustainability & Morale for the lines, to ensure Process stability; Participates in the…
Added 20 hours ago
S
Structural Engineer
SYSTRA
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 day ago
SM
Audit Supervisor
Soren McAdam LLP
High Level, AB
- Full-time
Added 1 day ago
A
Structural Engineering Graduate
AECOM
Pickering, ON
- $65,000 to $75,000 CAD / year
- Full-time
Ensure project deliverables meet quality, budget, and schedule expectations with little supervision.
Added 1 day ago
TL
Customer Service Representative
Transx Ltd
Rosser, MB
- Full-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 1 day ago
TL
Customer Service Representative
Transx Ltd
Rosser, MB
- Part-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 1 day ago
J
Assistant Production Manager, Canada
Jungbunzlauer
Port Colborne, ON
- Full-time
At Jungbunzlauer Canada Inc. the Xanthan Team Leader holds a critical leadership role in production and operations of the Xanthan Plant. Using strong skills and knowledge of…
Added 1 day ago
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Team Lead, Xanthan Gu
Jungbunzlauer
Port Colborne, ON
- Full-time
At Jungbunzlauer Canada Inc. the Xanthan Team Leader holds a critical leadership role in production and operations of the Xanthan Plant. Using strong skills and knowledge of…
Added 1 day ago
W
HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
Worley is a leader in industrial construction in Alberta and western Canada. Our employees enjoy exciting careers in fabrication, modularization, field installation, and professional…

Closed listing

Customer Experience Associate - (Mandarin and/or Cantonese)

Markham, ON, Canada

$22.50 - $28.33 CAD · Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Closing date: Oct 31, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

Work Location:

Markham, Ontario, Canada

Hours:

15

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Cantonese or Mandarin speaking

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

About employer

More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while following operating procedures, regulations, and the bank’s code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote products and services, and contribute to an effective team and positive customer experience.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, time-management, communication, and customer-service skills, working knowledge of Microsoft Office and the internet, and the ability to speak Cantonese or Mandarin.

Skills

Customer Service
Financial Transaction Processing
Banking Solutions
Customer Needs Assessment
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Mandarin or Cantonese

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Processes
Customer Concern Resolution
Confidentiality
Operating Procedures
Industry Regulations
Code of Conduct and Ethics
Operational Excellence
Team Effectiveness
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Mandarin
Cantonese

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