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Added 8 mins ago
Account Manager - Retail
Apex Systems
Toronto, ON
$20 to $30 USD / hour
Full-time
…team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits…
Added 8 mins ago
Associate Product Integration Manager
NDI (Northern Digital Inc.)
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
Full-time
…choice for the world’s top medical device OEMs, advancing the development of OEM navigation platforms. Leading OEM navigation platforms rely on our technologies for accuracy and reliability…
Added 8 mins ago
Label Production Manager
ProMach
Mississauga, ON
Full-time
Reporting to the Plant Manager, the Label Production Manager will lead our Mississauga label production team. In this hands-on role, you will drive operational excellence across safety,…
Added 8 mins ago
Associate Director, Information Security
Algonquin College of Applied Arts and Technology
Ottawa, ON
Full-time
…Security Professional (CISSP) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified Information Systems Auditor…
Added 9 mins ago
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
Airbus
Montreal, QC · Mirabel, QC
Full-time
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
Added 9 mins ago
Art Manager
IGT, a Nevada Corporation
Moncton, NB
…to play and make games, we’re searching for a talented Art Manager based in Moncton who is passionate about creating engaging, data-driven gaming…
Added 9 mins ago
Engineering Manager
IGT, a Nevada Corporation
Moncton, NB
…and make games, we’re searching for a talented Engineering Manager based in Moncton who is passionate about creating engaging, data-driven gaming…
Added 9 mins ago
HVAC Technician
Fanshawe Toronto@ILAC
London, ON
Full-time
Tuition & Professional Development: Continue your learning journey - eligible employees and their dependents can take select Fanshawe programs or courses at minimal cost
Added 9 mins ago
Gestionnaire SSE – Projets d’infrastructures électriques/ HSE Manager – Power Infrastructure Projects
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
Full-time
Added 9 mins ago
Youth Health Centre Coordinator - Public Health
Nova Scotia Health and IWK Health
Neils Harbour, NS
Reporting to the Manager Healthy Communities, the Youth Health Centre Coordinator (YHCC) is an active member of the Healthy Communities Public Health Team and works within the Public Health…
Added 9 mins ago
Resident Care Manager (RCM) - Part Time (PT) - Poseidon Care Centre
Extendicare
Winnipeg, MB · LTC - Poseidon Care Centre
Part-time
Cultivate- Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a…
Added 23 mins ago
Dog Trainer - Apprenticeship Program
Noble k9
St. Agatha, ON · Saint Agatha, ON
Internship
…You'll work alongside professional trainers every single day, learning by doing. Puppies, aggressive dogs, protection K9s, behavior modification cases. The work most trainers won't…
Added 23 mins ago
Product Owner Service Centre & Telephony, Temporary
Aviso
Toronto, ON
Full-time
2+ years' experience as a Product Owner or Manager, ideally in a fast-paced, Agile development environment
Added 23 mins ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 23 mins ago
Project Manager, Construction
Clearlight Energy
Oakville, ON
Full-time
…capacity and meet growing demand. Additionally, it has a 1,200 MW development pipeline of additional renewable resources to support grid reliability and…
Added 23 mins ago
Actuarial Analyst II
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
Financial Service Representative - LendDirect Office 1576
LendDirect
Toronto, ON · Scarborough, ON
Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 24 mins ago
Community Manager
OLIVER Agency - North America
Toronto, ON
As Community Manager, you'll be responsible for the day-to-day management of brand social channels - from content creation and publishing to community engagement and performance reporting.…
Added 24 mins ago
Management Trainee
Enterprise Holdings
New Minas, NS
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 24 mins ago
Organizational Development Specialist
William Osler Health System
Brampton, ON
Contract
Reporting to the Manager, Organizational Development, the Organizational Development Specialist is responsible for supporting the ongoing maintenance of existing Human Resources and…
Added 24 mins ago
Retail Shift Leader
Canna Cabana
Calgary, AB · Marlborough, Calgary, AB
Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 24 mins ago
Financial Service Representative - LendDirect Office 1576
Attain Finance
Toronto, ON · Scarborough, ON
Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 38 mins ago
Gestionnaire SSE – Projets d’infrastructures électriques/ HSE Manager – Power Infrastructure Projects
Hitachi Energy
Montreal, QC · Saint-Laurent, QC
Full-time
Hitachi Energy is seeking an HSE Manager – Power Infrastructure Projects to support the safe execution of Grid
Added 38 mins ago
Instructional Design Specialist
Javelin Venture Partners
ON · Ontario, Canada
Full-time
The Field Enablement team at Thumbtack empowers our employees, pros, and customers through impactful learning experiences that drive performance, skill development, and business outcomes.…
Added 38 mins ago
Community Manager
OLIVER | The Brandtech Group
Toronto, ON
Full-time
As Community Manager, you'll be responsible for the day-to-day management of brand social channels - from content creation and publishing to community engagement and performance reporting.…

Customer Experience Associate - Mandarin and/or Cantonese Language Skills an Asset

Vancouver, BC, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 28, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

15

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Mandarin and/or Cantonese language skills are considered an asset for this opportunity.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, promote a positive customer experience, meet business objectives, and contribute to effective team operations.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree is an asset. Candidates should have strong organizational and communication skills, attention to detail, time-management abilities, and working knowledge of Microsoft Office and the internet; Mandarin and/or Cantonese is an asset.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Microsoft Word
Microsoft Excel
Microsoft Outlook
Mandarin
Cantonese

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Objectives
Customer Concern Resolution
Confidentiality
Operating Procedures
Industry Regulations
Code of Conduct and Ethics
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Mandarin
Cantonese
Team Effectiveness
Operational Excellence

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