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Added 8 mins ago
FC
Représentant des ventes externes /Outside Sales Representative
Flocor Canada
Quebec, QC · Vanier, QC
- Full-time
Added 9 mins ago
V
Business Development Representative - Ottawa, ON
Victaulic
Ottawa, ON
- Full-time
We’re looking for a Business Development Representative to join our team in Ottawa, ON. Reporting to the Manager, Business Development, you’ll play a crucial role in driving growth and…
Added 9 mins ago
GT
Learning Solutions Architect
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $57 CAD / hour
- Contract
The Learning Solutions Architect is responsible for the development of innovative learning solutions and leads the end-to-end creation, execution, and documentation (including…
Added 9 mins ago
GD
Manager, Solutions Engineering
General Dynamics Mission Systems–Canada
Ottawa, ON
- $140,000 to $170,000 CAD / year
- Full-time
…primarily across Microsoft Azure, with some AWS, using IaC and development pipelines. You will work closely with engineering teams, cyber security and department heads to deliver new…
Added 10 mins ago
S
Manager, Product Owner - Sales Intelligence
Sysco
AB · Sysco Canada Inc.
- Full-time
Capable of identifying challenges in product development and navigating complex issues with practical solutions.
Added 10 mins ago
MI
Manufacturing Engineer
Magna International
Mississauga, ON
- Full-time
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 10 mins ago
IF
Senior Project Manager, Process Transformation
iA Financial Group
Quebec, QC
- Full-time
A work environment where learning and development merge with a collective pursuit of excellence;
Added 10 mins ago
Health & Safety Manager - Tunnel & SEM
Aecon
Toronto, ON · Scarborough, ON
A wide array of learning and development opportunities.
Added 25 mins ago
Program Manager-Supply Chain- Kanata
Leonardo DRS, Inc.
Ottawa, ON · Kanata, ON
Reimbursement for professional development initiatives and memberships plus access to free online learning resources
Added 25 mins ago
T
Personal Banker Trainee - Future Opportunities
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 25 mins ago
T
Senior Business Analyst/Data Governance Lead
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 25 mins ago
A
Manager, ERP Application Support (Distribution)
Acumatica
Montreal, QC
- Full-time
Identify training and development needs and ensure appropriate coaching, mentoring, and learning opportunities are available.
Added 39 mins ago
SQ
Bilingual ADP Sales Manager
Sunlife Québec
Montreal, QC
- Full-time
Are you a sales leader who is passionate about coaching, advisor development and helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the…
Added 39 mins ago
ST
Specialist, Volunteer and Student Services
St. Thomas Elgin General Hospital
St. Thomas, ON
- $52.13 to $60.99 CAD / hour
- Internship
Reporting to the Manager, Human Resources, this role is responsible for leading the volunteer program, engaging the volunteer team and ensuring volunteers are selected, oriented, trained…
Added 39 mins ago
NC
Supervisor, Technical Publications
NAV CANADA
Ottawa, ON
- Full-time
…encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be…
Added 39 mins ago
LD
Program Manager-Supply Chain- Kanata
Leonardo DRS
Ottawa, ON · Kanata, ON
- Full-time
Reimbursement for professional development initiatives and memberships plus access to free online learning resources
Added 40 mins ago
GF
Group Fitness Instructor - Zumba - Pickering Liverpool and Kingston
GoodLife Fitness
Liverpool, NS · Kingston, ON · Pickering, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 40 mins ago
CE
Manager, Discipline Facilities Engineering (Process)
Cenovus Energy
Calgary, AB
- Full-time
We foster a culture of continuous learning and development to support employees as they build meaningful careers. We offer a variety of employee development initiatives, including:
Added 1 hour ago
CC
Manager – Mental Health and Addiction
Canadian College of Health Leaders - Northwestern Ontario Chapter
Grande Prairie, AB
- Full-time
Reporting to the Director, the Manager is accountable for operational leadership and the delivery of high-quality, accessible, sustainable, client- and family-centred care in Grande…
Added 1 hour ago
LD
Program Manager-Supply Chain
Leonardo DRS
Ottawa, ON · Kanata, ON
- Full-time
Reimbursement for professional development initiatives and memberships plus access to free online learning resources
Added 1 hour ago
B
Vice-President, Middle Market Mergers & Acquisitions (M&A)
BMO
Toronto, ON
- Part-time
This position requires strong transaction execution capabilities, client relationship management skills, business development experience, and a deep understanding of corporate finance and…
Added 1 hour ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Added 1 hour ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
…destination in the community. Working closely with the Store Manager, you’ll help bring business strategies to life while building a culture rooted in trust, engagement, inclusion, and…
Added 1 hour ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with…
Added 1 hour ago
SP
Manager, Global Incentive Compensation
Salesforce Partner Canada
Toronto, ON
- Full-time
We're looking for a Product Manager to help shape the future of our sales compensation and revenue planning platforms, blending deep domain expertise in incentive compensation with a strong…

Customer Experience Associate - Mandarin and/or Cantonese Language Skills Considered an Asset

Surrey, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 24, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 20, 2026

Original job description

Work Location:

Surrey, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard issues as required.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Mandarin
Cantonese

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Personal Banking
Commercial Banking
Customer Service
Administration
Time Management
Mandarin
Cantonese
Retail Banking

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