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Added 7 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Oversee the day-to-day operations of the Scheduling Department, ensuring timely, accurate, and consistent service delivery.
Added 22 mins ago
CO
Registered Nurse, Rideaucrest Home, Temporary Part-Time (up to 6 months)
City of Kingston
Kingston, ON
- $35 to $50.12 CAD / hour
- Part-time
- Temporary
We deliver personalized health care and daily support to residents. Our team ensures comfort, dignity, and well-being through medication administration and ongoing monitoring.
Added 22 mins ago
ML
Kitchen Manager
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Performs a variety of duties in the management, presentation and administration tasks. Performs other related duties such as ordering, receiving, storage, taking inventory, cleaning,…
Added 22 mins ago
D
Account Director
Dexterra
Halifax, NS
- $60,000 to $65,000 CAD / year
- Full-time
…fast-paced setting and takes pride in delivering exceptional service during high-profile events and large-scale public…
Added 37 mins ago
IH
Manager | Clinical Operations
Interior Health Authority
Penticton, BC
- Full-time
…data appropriately. Ensures effective use of resources in the service area. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures…
Added 37 mins ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
…disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the support of the…
Added 37 mins ago
IH
M365 Intermediate Analyst
Interior Health Authority
Kelowna, BC
- Full-time
Provides day-to-day administration of M365 tools by performing duties such as completing incident and request tickets, maintaining and monitoring M365 services.
Added 37 mins ago
LH
Outreach Worker
Lookout Housing and Health
North Vancouver, BC
- Full-time
Added 37 mins ago
CR
Research Scientist II - Toxcology
Charles River Laboratories
Montreal, QC
- Full-time
Oversee and coordinate all aspects of study procedures, whether conducted within the department or in collaboration with external service groups;
Added 37 mins ago
University Registrar
University of Saskatchewan
Saskatoon, SK
…registrarial services, student finance and awards, student service delivery, and student information systems. This role directs priorities, goals, staffing, and operations across multiple…
Added 52 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 52 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Perth, ON
- Full-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 52 mins ago
FS
Supervisor Route
First Student
Edmonton, AB
- Full-time
The Route Supervisor is responsible for overseeing and coordinating daily school transportation operations to ensure safe, efficient, and reliable service.
Added 1 hour ago
IT
Service Manager
Inland Truck & Equipment
Burnaby, BC
- Full-time
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer…
Added 1 hour ago
CR
Formulations Specialist
Charles River Laboratories
Montreal, QC
- Full-time
Transportation: We offer a shuttle service from Sainte-Anne-de-Bellevue train station and John Abbott College to the Senneville site. In addition, the site is accessible from the…
Added 1 hour ago
CR
Certified Technician, OPTMQ - Clinical Laboratories
Charles River Laboratories
Montreal, QC
- Full-time
Transportation: We offer a shuttle service from Sainte-Anne-de-Bellevue train station and John Abbott College to the Senneville site. In addition, the site is accessible from the…
Added 1 hour ago
DH
Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)
Delta Hotels and Resorts®
Calgary, AB
- Contract
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 1 hour ago
FC
P-4200582 - Operations Administrator II
FedEx Canada
Delta, BC
- Full-time
…linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…
Added 1 hour ago
C
STORE MANAGER - YORKDALE
Celine
Toronto, ON
- Full-time
The Store Manager is responsible for overall management of the store, staff, merchandise, and customer service. They will also be responsible for achieving sales objectives, maintaining,…
Added 1 hour ago
FH
Medical Office Assistant, Mental Health and Substance Use Services
Fraser Health
Surrey, BC
- Part-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Medical Office…
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services
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Delta, BC · Langley (District), BC · White Rock, BC · Langley, British Columbia
- Temporary
Added 1 hour ago
FH
Integrated Protection Services Clerk
Fraser Health
Surrey, BC
- Full-time
Added 1 hour ago
RB
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- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 1 hour ago
LL
Coordinator, Records Management & Privacy
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Lac la Biche, AB
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Added 1 hour ago
AT
Travel Consultant
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Canada
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…while maintaining a high level of accountability for booking administration, customer service and sales…

Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset

Richmond, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Work Location:

Richmond, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Mandarin or Cantonese language skills are considered an asset for this opportunity.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Build long-lasting customer relationships by identifying needs and promoting appropriate products and services.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem resolution
Mandarin
Cantonese

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Mandarin
Cantonese
Client Relations
Operational Excellence
Compliance
Code of Conduct

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