Jobs in Canada

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Added 11 mins ago
Personal Banking Associate (Full time)- Terrebonne-Sud
TD
Terrebonne, QC
Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 11 mins ago
Senior Manager, Talent Acquisition Performance & Business Management
TD
Toronto, ON
Full-time
Own and evolve the TA performance framework, including scorecards, key performance indicators, operational metrics, service-level agreements and outcome measures.
Added 11 mins ago
Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis for future opportunities in GTA Area
TD
Richmond Hill, ON
Part-time
…Non-Status), Inuit, and Métis with interest in the Customer Experience Associate role. For other opportunities, both for First Nation, Inuit, and Métis communities and others, please visit…
Added 11 mins ago
Customer Experience Associate - Chipman Hill, Saint John, NB (Part-time, 15h/week)
TD
Saint John, NB
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 11 mins ago
Investment Advisor
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Toronto, ON
Full-time
A high-performance environment where strong execution, client service, and results are recognized.
Added 11 mins ago
Associate Lawyer
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Vancouver, BC
Full-time
Strong client-service and interpersonal skills
Added 11 mins ago
Personal Banking Associate (Full time)- Beauport
TD
Quebec, QC
Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 13 mins ago
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…team, and commitment to delivering exceptional patient care and client…
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…team, and commitment to delivering exceptional patient care and client…
Added 28 mins ago
Cloud Analyst
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Full-time
Collaborate with internal consumers to support adoption of cloud services and self-service platform capabilities using established standards and best practices.
Added 28 mins ago
Graphic Designer
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Victoria, BC · James Admin. Bldg.
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The incumbent develops and maintains strong client relationships, manages projects of varying scope and complexity, and delivers high-quality design solutions that meet client objectives,…
Added 28 mins ago
Client Associate, Investment Advisor, Wood Gundy-Bilingual
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As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and…
Added 42 mins ago
Senior Manager, Core Trade Finance Operations
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Toronto, ON
Full-time
Reporting to the Associate Vice President, Global Trade Finance Operations, the Senior Manager will lead the execution and performance of Core Trade Finance Operations across regional…
Added 42 mins ago
Customer Experience Associate - North Moncton
TD
Moncton, NB
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 42 mins ago
Legal Assistant, Family Law
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ON · Ontario, Canada
Full-time
Strong interpersonal skills and a professional client-service approach.
Added 42 mins ago
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Markham, ON
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Excellent communication and customer service skills to build trust and long-term client relationships.
Added 42 mins ago
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Our client is a well-established wealth management practice in the Niagara Region seeking a Licensed Administrative Associate to join its growing team.
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The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to…
Added 42 mins ago
Associate Property Manager
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Calgary, AB
Full-time
Harvard Developments Corporation has an immediate opening for an Associate Property Manager to join our team in Calgary, Alberta. Harvard is a full-service real estate management company…
Added 44 mins ago
Senior Consultant - Microsoft Sentinel and Defender Engineer
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Actively pursues additional work through change orders. Evaluates the contractual scope of work and the impact of client issued bulletins, field directives and/or scheduling changes.…
Added 57 mins ago
Manager, Finance Services
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Calgary, AB
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This position will work with the Associate Director, Finance Services in supporting the Director in ensuring the overall effectiveness of the Finance Services team, supporting integrated…
Added 57 mins ago
Senior Campaign Manager, Social
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Toronto, ON
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Client-facing and service oriented. Proactive approach to problem solving, assisting the team, self-development, etc.
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SENIOR ASSOCIATE LAWYER (BUSINESS LAW)
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Toronto, ON
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…lead, and advance based on merit. We are looking for a Senior Associate Lawyer who wants more client contact, more responsibility, and more influence over the direction of their practice…
Added 57 mins ago
Wealth Advisor Development Program Kanata
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Ottawa, ON · Kanata, ON
Full-time
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…

Customer Experience Associate - North Moncton

Moncton, NB, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 21, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 21, 2026

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Original job description

Work Location:

Moncton, New Brunswick, Canada

Hours:

15

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Banking solutions
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Personal Banking
Commercial Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills

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