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Added 8 mins ago
ScotiaMcLeod Senior Financial Planning Associate
Scotiabank
White Rock, BC
…understanding their complete financial picture - life, family, business, and…
Added 8 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Remote, Canada
- Contract
- Remote
This role offers an excellent opportunity for a recent graduate or early-career professional to gain foundational experience in infrastructure investing and development finance while…
Added 8 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Remote, Canada
- Contract
- Remote
This role offers an excellent opportunity for a recent graduate or early-career professional to gain foundational experience in infrastructure investing and development finance while…
Added 8 mins ago
Retail Sales Associate, Complexe Desjardins
Bell
Montreal, QC
Opportunity for career growth, development and promotions
Added 23 mins ago
Associate Quality Designer
Electronic Arts
Vancouver, BC
As an Associate Quality Designer, you will work with us to create end-to-end quality strategy by analysing data, researching product iterations to establish impactful testing practices that…
Added 23 mins ago
MF
Metis Early Childcare and Prevention Senior Manager (Excluded)
METIS FAMILY SERVICES
Prince George, BC
- Full-time
Reports to: Associate Director of Programs and Practice, Child and Family Development
Added 23 mins ago
R(
Temporary Fashion Associate - PENN
Reitmans (Canada) Ltée/Ltd
Halifax, NS
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 mins ago
R(
Temporary Fashion Associate - Cambridge
Reitmans (Canada) Ltée/Ltd
Cambridge, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 mins ago
R(
Fashion Associate (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Surrey, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 38 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Montreal, QC
- Contract
This role offers an excellent opportunity for a recent graduate or early-career professional to gain foundational experience in infrastructure investing and development finance while…
Added 38 mins ago
DL
Law Firm Office Manager
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Calgary, AB
- Contract
Financial Administration and Business Development Coordination
Added 38 mins ago
HI
Country Manager, Canada
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Aurora, ON
- Full-time
The Country Manager, Canada leads the Canadian business unit, in alignment with the broader Americas strategy as well as the Company’s overall strategic plan to maximize sales and…
Added 38 mins ago
LA
Employment and Labour Law Associate
Life After Law
Vancouver, BC
- Full-time
…the opportunity to offer meaningful input into growth, client development, and market…
Added 38 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Ottawa, ON
- Contract
This role offers an excellent opportunity for a recent graduate or early-career professional to gain foundational experience in infrastructure investing and development finance while…
Added 38 mins ago
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Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 38 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 38 mins ago
Seasonal Retail Associate - Hourly - Stores
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Richmond, BC
The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales…
Added 38 mins ago
C
Associate Financial Advisor
CIBC
Prince George, BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 38 mins ago
C
Associate Financial Advisor
CIBC
Victoria, BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 38 mins ago
C
Client Engagement Associate
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Vancouver, BC
- Full-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 53 mins ago
S
International Admissions Officer
SAIT
Calgary, AB
- Temporary
The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services,…
Added 53 mins ago
W
Senior Analyst, Site Merchandising
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Mississauga, ON
- Full-time
…data-driven analysis. Leveraging various data sources, this role constantly seeks to enhance customer satisfaction. Supporting the development of testing and experimentation plans, the…
Added 1 hour ago
DG
Principal, Corporate Restructuring
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Toronto, ON
- Full-time
Join Doane Grant Thornton’s Restructuring team and build a career where every engagement brings a new challenge, a new business story, and a meaningful opportunity to make an impact. Become…
Added 1 hour ago
VP
Seasonal Retail Sales Associate, Complexe Desjardins
Virgin Plus
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- Full-time
Opportunity for career growth, development and promotions
Added 1 hour ago
WC
Overnight Lead Department Manager
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Regina, SK
- Full-time
…leadership experience in a fast‑paced retail environment. In this role, you lead and support the overnight team by living Walmart’s values and ensuring shelves are stocked, displays are…

Customer Expérience Associate, part time (future opportunities) - Montérégie-Estrie

Longueuil, QC, Canada
Saint-Hubert, QC, Canada

22,50$/$22.50 - 28,33$/$28.33 CAD · Part-time

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Job details

Pay: 22,50$/$22.50 - 28,33$/$28.33 CAD
Job type: Part-time
Apply by: Feb 16, 2027
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 1, 2026

Original job description

Work Location:

Saint-Hubert, Quebec, Canada

Hours:

18.75

Line Of Business:

Personal & Commercial Banking

Pay Details:

22,50$/$22.50 - 28,33$/$28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, promote a positive customer experience, support team effectiveness, and contribute to operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective customer communication skills.

Skills

Customer Service
Financial Transaction Processing
Banking Solutions
Customer Needs Assessment
Problem Resolution
Sales and Product Promotion
Communication
Administration
Organization
Planning
Time Management
Attention to Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Customer Concern Resolution
Confidentiality
Code of Conduct and Ethics
Operational Procedures
Industry Regulations
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Team Effectiveness
Operational Excellence
Time Management

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