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Added 23 mins ago
Senior Account Manager, Agriculture
National Bank of Canada
Halifax, NS
Full-time
Atlantic Canada and the Canadian economy. As a Senior Account Manager,
Added 23 mins ago
Senior Manager, Accounting & Reporting Advisory (ARA) - Toronto
Deloitte
Toronto, ON
Full-time
As a Senior Manager in the Assurance group, you will:
Added 23 mins ago
Efficacité de la Flotte, Gestionnaire de programme / Fleet Efficiency , Program Manager
Airbus
Montreal, QC
Full-time
Être le point focal pour le programme en service et la performance de la flotte pour ce client, afin de traiter les problèmes du programme pour le client et également l'informer des…
Added 23 mins ago
Project Estimation Manager [Hybrid or Remote] - Gestionnaire Estimation des Projets [Hybride ou Télétravail] | - FR
EDF power solutions North America
Montreal, QC
Full-time
Scope of Job : The Project Estimation Manager will play a critical role in driving the successful development, evaluation, and implementation of renewable energy projects within the Project…
Added 23 mins ago
Store Manager, Full-Time- Chinook, Calgary
Reformation
Chinook, AB
Full-time
…customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store…
Added 23 mins ago
Hamilton, Oakville and Ottawa Office - Opportunities in US Corporate Tax- Co-op/Intern - Summer 2027 (12-16 Month Term) - McMaster CIP
KPMG Canada
Oakville, ON
Internship
…you will gain authentic engagement experience working with client projects across our teams. Along the way, you will broaden your skill set through KPMG’s vast learning and development…
Added 23 mins ago
Hamilton & Oakville Offices - Opportunities in Audit - Co-op/Intern - Fall 2027 (12 Month Term) - McMaster CIP or Western BMOS Programs
KPMG Canada
Oakville, ON
Internship
…you will gain authentic engagement experience working with client projects across our teams. Along the way, you will broaden your skill set through KPMG’s vast learning and development…
Added 23 mins ago
Hamilton, Oakville and Ottawa Office - Opportunities in US Corporate Tax- Co-op/Intern - Summer 2027 (12-16 Month Term) - McMaster CIP
KPMG Canada
Hamilton, ON
Internship
…you will gain authentic engagement experience working with client projects across our teams. Along the way, you will broaden your skill set through KPMG’s vast learning and development…
Added 23 mins ago
Hamilton & Oakville Offices - Opportunities in Audit - Co-op/Intern - Fall 2027 (12 Month Term) - McMaster CIP or Western BMOS Programs
KPMG Canada
Hamilton, ON
Internship
…you will gain authentic engagement experience working with client projects across our teams. Along the way, you will broaden your skill set through KPMG’s vast learning and development…
Added 23 mins ago
Project Estimation Manager [Hybrid or Remote] - Gestionnaire Estimation des Projets [Hybride ou Télétravail] | - FR
EDF power solutions North America
Montreal, QC
Full-time
Scope of Job : The Project Estimation Manager will play a critical role in driving the successful development, evaluation, and implementation of renewable energy projects within the Project…
Added 23 mins ago
Project Estimation Manager [Hybrid or Remote] - Gestionnaire Estimation des Projets [Hybride ou Télétravail] | - FR
EDF power solutions North America
Montreal, QC
Full-time
Scope of Job : The Project Estimation Manager will play a critical role in driving the successful development, evaluation, and implementation of renewable energy projects within the Project…
Added 23 mins ago
Hamilton, Oakville and Ottawa Office - Opportunities in US Corporate Tax- Co-op/Intern - Summer 2027 (12-16 Month Term) - McMaster CIP
KPMG Canada
Ottawa, ON
Internship
…you will gain authentic engagement experience working with client projects across our teams. Along the way, you will broaden your skill set through KPMG’s vast learning and development…
Added 25 mins ago
Store Manager, Full-Time- Chinook, Calgary
Reformation
Calgary, AB
Full-time
…customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store…
Added 25 mins ago
Scheduling Systems Administrator
March of Dimes Canada
Toronto, ON
Respond to client and staff calls in a timely manner and report concerns or issues to the Service Manager/Designate
Added 25 mins ago
Scheduling Systems Administrator
March of Dimes Canada
Toronto, ON
Respond to client and staff calls in a timely manner and report concerns or issues to the Service Manager/Designate
Added 25 mins ago
Youth worker -Part Time (Connections Emergency Housing)
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Part-time
…residents, maintain order and to assist the residents achieve success in transitioning to securing…
Added 25 mins ago
Industrial Site Supervisor
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Full-time
Provide operational updates to the Industrial Manager regarding job progress, staffing requirements, safety concerns, client feedback, and performance issues.
Added 25 mins ago
Account Manager
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Full-time
Reporting to the Vice President, Sales, and working within a collaborative, team-oriented environment, the Account Manager will leverage their business acumen, relationship-building skills,…
Added 39 mins ago
Child and Youth Worker - Live-in Treatment
York Hills Centre for Children Youth and Families
Aurora, ON
$56,014 to $58,323 CAD / year
Reporting to the Manager of Live-in Treatment, the Child and Youth Worker in the Live-in Treatment Program is responsible for working closely with children, youth, their families/caregivers…
Added 39 mins ago
Carlsberg Retail Sales Representatives - Kitchener
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Added 39 mins ago
Aftermarket Sales Representative
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Added 39 mins ago
Crisis Intervention Counsellor - MA2
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$26.94 to $30.13 CAD / hour
Full-time · Temporary
Conduct client intake interviews to determine eligibility for admission to a safe shelter site, conduct ongoing danger, risk, and needs assessments and provide referrals to other community…
Added 39 mins ago
Crisis Intervention Counsellor - PTN1 Milton
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Milton, ON
$26.94 to $28.49 CAD / hour
Part-time
…staffing and maintain smooth flow of shelter operations and client service. In addition, the Crisis Intervention Counsellors demonstrate our agency values of hope, choice, collaboration,…
Added 54 mins ago
Account Manager
SafetyCo
Waterloo, ON
Full-time
This isn’t a role for someone looking to simply process requests. As the Account Manager, you’ll be the bridge between prospective clients and long-term partnerships. We’re looking for…
Added 54 mins ago
Professional Resources Specialist
The Law Office Management Association (TLOMA)
Toronto, ON
Full-time
…closely with the Firm’s Director, Professional Resources and Manager, Student Programs on all aspects of the Firm’s professional development programs, processes and strategic initiatives…

Customer Experience Associate - Pte-Claire, Hymus

Pointe-Claire, QC, Canada

Pay: $22.50 / 22.50$ - $28.33 / 28.33$ CAD
Job type: Full-time
Apply by: Oct 13, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

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Original job description

Work Location:

Pointe Claire, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 / 22.50$ - $28.33 / 28.33$ CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma with at least one year of relevant experience, though an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Transactions
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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