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Added 8 mins ago
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Event Manager - North America Market
Naboo
Montreal, QC
- Full-time
Role & Responsibilities As part of our Event Manager team, you will organise client events:
Added 24 mins ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
…to lead and inspire a dynamic team in the provision of safe, client oriented, and valuable water management services in the province of…
Added 24 mins ago
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Financial Planner Relationship Manager
RBC
Stratford, ON
- Full-time
A strong financial acumen, along with proven networking, client acquisition, and relationship management skills, and track record of partnering and collaboration
Added 24 mins ago
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Executive Director, Global Markets Trading & Financing - Business Management
CIBC
Toronto, ON
- Full-time
Financial Management & Resource Optimization - Partner with business leaders, Finance, Treasury, and Risk to support financial planning, forecasting, expense management, and performance…
Added 38 mins ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
Partner with electronic hardware and PCB layout designers to translate client requirements into conceptual and detailed mechanical designs
Added 38 mins ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
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Added 1 hour ago
EA
Bilingual Customer Service Representative
Europ Assistance Canada
Toronto, ON
- Full-time
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Added 1 hour ago
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Senior Manager, Structural Engineer
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 2 hours ago
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Senior Solutions Architect
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solutions Architect based in Canada.
Added 3 hours ago
WI
Archaeology Field Technician II
WSP in Canada
Mississauga, ON
- Full-time
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Added 3 hours ago
WI
Archaeology Field Technician II
WSP in Canada
Burlington, ON
- Full-time
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Added 3 hours ago
WI
Archaeology Field Technician II
WSP in Canada
Richmond Hill, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 3 hours ago
GC
Senior Accountant
GPI Chartered Professional Accountants
Fernie, BC
- Full-time
…if you are a CPA, and a few sentences about a recent file. A partner replies within five business…
Added 3 hours ago
IG
AI Engineer
Insight Global
Toronto, ON
- $50 to $55 CAD / hour
- Contract
…teams to translate business insights into technical solutions - Partner with business, product, and technical stakeholders to define requirements and deliver solutions - Operate effectively…
Added 4 hours ago
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Mineral Tenure Management & Permitting
Cronin Exploration Inc.
Canada
- Full-time
Manage tenures for Clients & Partner companies
Added 5 hours ago
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Network Designer - Senior
Innova Solutions
Toronto, ON
- $600 to $620 CAD / day
- Full-time
A client of Innova Solutions is immediately hiring for a Network Designer - Senior
Added 5 hours ago
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Orchard - VP, Client Services & Digital Transformation (Toronto)
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Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
The VP, Client Services and Digital Transformation owns end-to-end accountability for an account or account group: strategic and creative direction, client leadership and growth, and the…
Added 5 hours ago
RH
Director of Operations
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ON · Aurora, Ontario
- Full-time
…across key areas of the organization, including Human Resources, Client Services Operations, Nursing & Rehab Services, and Performance Management. Working closely with the President/CEO and…
Added 5 hours ago
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Manager, Product Manufacturing
Inertia
Toronto, ON
- Full-time
Our clients range from funded startups to multinationals. What they share is a hard product problem and the need for a partner who takes real ownership of the outcome. For the people on our…
Added 5 hours ago
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Product Development Team Lead
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Toronto, ON
- Full-time
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Added 5 hours ago
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Technical Consultant
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UNAVAILABLE, Ontario
- Full-time
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Added 5 hours ago
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Technical Consultant
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UNAVAILABLE, Ontario
- Full-time
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Added 5 hours ago
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Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
- Full-time
About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services…
Added 5 hours ago
TW
Wealth Associate or Senior Wealth Associate
Thrive Wealth Management
Regina, SK
- Full-time
…reality. Our vision is to be the premier wealth management partner in every market we serve, providing personalized solutions for every stage of life – delivered by passionate professionals…
Added 5 hours ago
TW
Manager, Wealth Advice and Planning
Thrive Wealth Management
Regina, SK
- Full-time
…reality. Our vision is to be the premier wealth management partner in every market we serve, providing personalized solutions for every stage of life – delivered by passionate professionals…

Customer Experience Associate - Quebec city and surroundings - Future Opportunities

Quebec, QC, Canada

22,00 $/$22.50 - 28,33 $/$28.33 CAD · Part-time

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Applications open in a new tab.

Job details

Pay: 22,00 $/$22.50 - 28,33 $/$28.33 CAD
Job type: Part-time
Apply by: Nov 17, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

Original job description

Work Location:

Sainte-Foy, Quebec, Canada

Hours:

18.75

Line Of Business:

Personal & Commercial Banking

Pay Details:

22,00 $/$22.50 - 28,33 $/$28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while following operating procedures, regulations, and the bank’s code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote products and services, and contribute to a positive and effective branch team.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong organizational, planning, and time-management abilities, hands-on knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written customer communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Accuracy
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Objectives
Operating Procedures
Industry Regulations
Code of Conduct and Ethics
Customer Concern Resolution
Confidentiality
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Time Management
Team Effectiveness
Operational Excellence

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