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Added 20 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 20 mins ago
K
Technical Director
Kabam
Vancouver, BC
- Full-time
Regularly communicate updates regarding project engineering efforts to stakeholders, including the game client/server technology, development roadmap, and live operation of cross-platform…
Added 20 mins ago
A
Wealth Experience Associate
ATB
Lethbridge, AB
- Full-time
…portfolio of ATB Wealth clients. Under the direction of the Manager, you are client obsessed and will be responsible for ensuring ongoing delivery of friendly, efficient and professional…
Added 33 mins ago
C
Senior Manager, Project Design & Project Management
CertainTeed
Woodbridge, ON
- Full-time
Reporting to the General Manager, Decoustics, Wood, this role serves as a key integrator across Project Management, Operations, Estimating, and Product Development, ensuring client…
Added 34 mins ago
I
Client Delivery Manager
Insight
Calgary, AB
- Full-time
As Client Delivery Manager, you will be focused on scaling the company’s services portfolio to meet our customers business demands. This will include responsibility for driving healthy…
Added 47 mins ago
TU
Change and Transformation Lead
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This position reports to the Manager, Governance, Strategy & Planning, assisting with strategic thinking and leading change and transformation practice. The position has extensive contact…
Added 47 mins ago
CH
Winter 2026/27 - Massage Practitioner
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Strong understanding of anatomy and physiology, professional boundaries, confidentiality and appropriate therapist/client conduct.
Added 1 hour ago
CH
Resident Services and Winter Respite Youth Worker
Covenant House Toronto
Toronto, ON
- Full-time
Assist with the development of a plan that addresses the expressed needs and goals of the client, in conjunction with them and the Case Manager.
Added 1 hour ago
LH
Data Clerk
Lookout Housing and Health
Surrey, BC
- Internship
Inputs casual availability updates into employee database (Success Factors) and tracks any changes by running reports and notifying Site Manager or designate
Added 1 hour ago
Operations - Assistant Site Manager (Everclean)
Kandor
Burnaby, BC
As our Assistant Site Manager, you will be a key pillar in the day-to-day success of the site. You will partner closely with the Site Manager to oversee all cleaning and facility…
Added 1 hour ago
R
Director EIAM Strategy &Technical Product Management (Global Security)
RBC
Toronto, ON · Vancouver, BC
- Full-time
This role demands a technologist with proven hands-on experience designing and implementing complex identity systems, not a product manager focused on go-to-market or business development.
Added 1 hour ago
RB
Investment and Retirement Planning Assistant
Royal Bank of Canada
Harrison, MB · RUSSELL-BINSCARTH, Manitoba
- Full-time
…administrative service and support. You will provide responsive client contact management through telephone, fax and e-mail requests, as well as, develop relationships with service partners…
Added 1 hour ago
RB
Client Advisor Intern
Royal Bank of Canada
Burnaby, BC
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
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Pre-Sales Consultant - Commercial Real Estate Software
Nakisa
Montreal, QC
- Full-time
Build demos with impact. Create high-impact, customized product walkthroughs that speak directly to client pain points and goals.
Added 2 hours ago
M
Crew Chief, Edmonton
Midwest
AB · Edmonton, AB
- Full-time
…solutions that are customer-centric and technology driven. Our success is defined by engaged employees, unbending safe work practices, loyal clients and doing the right…
Added 2 hours ago
O
Senior Exam Development Program Manager, NetSuite Certification
Oracle
Canada
- Full-time
The NetSuite Certification Program Manager provides progressive, role-based credentials that validate a candidate's ability to apply NetSuite leading practices, from foundational Associate…
Added 2 hours ago
O
Exam Development Program Manager, NetSuite Certification
Oracle
Canada
- Internship
The NetSuite Certification Program Manager provides progressive, role-based credentials that validate a candidate's ability to apply NetSuite leading practices, from foundational Associate…
Added 2 hours ago
O
Program Manager, Learning Content Programs-NetSuite
Oracle
Canada
- Internship
We are seeking a highly organized, detail-oriented Program Manager to own learning content programs from intake through publication. This role partners closely with instructional designers,…
Added 2 hours ago
EC
Director of Preconstruction
Envy Consulting Group
Woodstock, ON
- $225,000 to $275,000 CAD / year
- Full-time
Interested in Learning More? Envy Consulting Group is managing this search on behalf of our confidential client. If you're an experienced Chief Estimator, Estimating Manager, Director of…
Added 2 hours ago
A
Workfront Fusion
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited…
Added 2 hours ago
UO
Change and Transformation Lead
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This position reports to the Manager, Governance, Strategy & Planning, assisting with strategic thinking and leading change and transformation practice. The position has extensive contact…
Added 2 hours ago
T
Customer Experience Associate
TD
Victoria, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 hours ago
T
Customer Experience Associate - Cantonese and/or Korean Language Skills an Asset
TD
Burnaby, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 hours ago
C
Senior Manager, Financial Operations
Chandos
Calgary, AB · Edmonton, Alberta
- Full-time
We are 100 per cent employee-owned, and our success is driven by our employee owners. We prioritize people, purpose, and performance in all that we do. When the company thrives, you benefit…
Added 2 hours ago
O
Senior Program Manager, Learning Content Programs NetSuite
Oracle
Canada
- Internship
…high standard, with a video-first approach. The Senior Program Manager sets the strategic direction, standards, and operating model that are growing our…

Customer Experience Associate - Sherbrooke & Claremont

Montreal, QC, Canada

22,50 $/$22.50 - 28,33 $/$28.33 CAD · Part-time

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Job details

Pay: 22,50 $/$22.50 - 28,33 $/$28.33 CAD
Job type: Part-time
Apply by: Oct 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 15, 2026

Original job description

Work Location:

Montréal, Quebec, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

22,50 $/$22.50 - 28,33 $/$28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.
Language Requirements: Fluency in both French and English.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must be fluent in both French and English and possess strong administrative and communication skills.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
French fluency
English fluency

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
MS Office
Word
Excel
Outlook
Transaction Processing
Client Relations
Operational Excellence
Bilingual
Personal Banking
Commercial Banking

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