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Added 15 mins ago
Outside Sales Representative –Edmonton, AB
UniFirst
AB
Full-time
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 14,000 Team Partners who serve 300,000 business customer locations throughout…
Added 15 mins ago
Retail Shift Leader
Canna Cabana
Saskatoon, SK · Circle Drive, Saskatoon, SK
Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 27 mins ago
Implementation Analyst
TELUS Health
Halifax, NS
Full-time
TELUS Health Retirement Consulting practice brings over 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial…
Added 27 mins ago
Snow Plow Operator (DZ) (Full Time/Part Time/Casual)
The Miller Group
Southampton, ON
Full-time · Part-time · Temporary
The Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917. We provide exceptional customer service…
Added 27 mins ago
Program Manager
Sanmina
Ottawa, ON
Full-time
The Program Manager works directly with strategic customers, plant management and internal customer-focused teams to develop and implement account strategies in order to delight our…
Added 27 mins ago
Planner
Sanmina
Ottawa, ON
Full-time
…Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original…
Added 27 mins ago
Operations Manager-Feed and Biofuel
ANDRITZ
Windsor, ON
Full-time
As part of a global leader in Feed & Biofuel solutions, you'll have the opportunity to make a meaningful impact while developing high-performing teams and supporting sustainable growth.
Added 27 mins ago
Automotive Glass Technician - Speedy Glass
Belron Canada inc
Fredericton, NB
Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 27 mins ago
Material Handler / Driver
Belron Canada inc
Quebec, QC
Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 27 mins ago
Technical Program Manager
Raas Infotek
Vancouver, BC
Contract
This role requires a highly collaborative leader who can partner with Product, Engineering, QA, Architecture, Cloud, and Business stakeholders to successfully deliver scalable, high-quality…
Added 27 mins ago
Management Assistant, Airport Operations
Toronto Pearson International Airport
Toronto, ON
Full-time
…Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA…
Added 27 mins ago
Product Development Engineer - Mechanical Design For Liquid Cooling
Amphenol Communications Solutions
Markham, ON
Full-time
…balancing performance, reliability, manufacturability, cost, and customer requirements. Prior cold plate, liquid cooling, or thermal engineering experience is not required. You will work…
Added 27 mins ago
Chief Financial Officer
Robert Half
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
Full-time
15+ years of progressive finance leadership experience.
Added 27 mins ago
Chief Financial Officer (CFO) Strategic Business Executive
Grey Eagle Resort & Casino
Calgary, AB
Full-time
The Chief Financial Officer (CFO) is a key executive leader responsible for the financial stewardship, strategic planning, governance support, and long-term sustainability of Grey Eagle…
Added 27 mins ago
DYNAMITE - Team Leader PT - CrossIron Mills
Groupe Dynamite
Rocky View No 44, AB · Rocky View County, AB
Full-time
…contributing to your store success by promoting a positive shopping experience for each customer, which will build and maintain meaningful and long-term relationships with each customer. In…
Added 29 mins ago
Guest Experience and Accessibility Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Additionally, the coordinator will support the Guest Experience Team in achieving and maintaining global leader standards, ensuring a memorable experience for every guest at BC Place. This…
Added 29 mins ago
Guest Experience and Accessibility Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Additionally, the coordinator will support the Guest Experience Team in achieving and maintaining global leader standards, ensuring a memorable experience for every guest at BC Place. This…
Added 29 mins ago
Systems Support Specialist
Vast auto Distribution
Montreal, QC
Vast-Auto Distribution, a subsidiary of O’Reilly Automotive Inc., is a leader in auto parts distribution and retail across Eastern Canada. It is part of O’Reilly Auto Parts that operates…
Added 29 mins ago
Senior Consultant - ServiceNow HRSD
Infosys
Canada
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades…
Added 29 mins ago
Senior Consultant - ServiceNow CSM
Infosys
Canada
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades…
Added 29 mins ago
Préposé à la balance
Waste Management, Inc. (WM)
Drummondville, QC
Full-time
…pourra varier en fonction de divers facteurs, notamment son expérience, sa formation, ses certifications, ses qualifications et son lieu de…
Added 45 mins ago
Retail Print & Services Supervisor
Staples Retail
Calgary, AB
Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 45 mins ago
Retail Operations Supervisor
Staples Inc.
Calgary, AB
Full-time
Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all…
Added 45 mins ago
Retail Sales Supervisor
Staples Canada
Calgary, AB
Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 45 mins ago
Area Cleaning Supervisor
BGIS
Cambridge, ON
Full-time
…for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and…

Customer Experience Associate - Sydney

Sydney Indian Reserve No. 28A, NS, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 3, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Sydney, Nova Scotia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advice best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will process financial transactions and provide advice on banking products to meet customer needs. They are responsible for resolving customer concerns and achieving business goals while maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience. Strong administrative, organizational, and communication skills are required, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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