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Added 10 mins ago
Wireless Sales Associate - 1100 Salmon Arm
OSL Retail Services Inc
Salmon Arm, BC
Other
We’re looking for enthusiastic, friendly, and customer-focused Wireless Sales Associates to join our team. You'll help customers find the right wireless solutions by selling phones, plans,…
Added 10 mins ago
Wireless Sales Associate - 3169 Vernon
OSL Retail Services Inc
Vernon, BC
Other
We’re looking for enthusiastic, friendly, and customer-focused Wireless Sales Associates to join our team. You'll help customers find the right wireless solutions by selling phones, plans,…
Added 10 mins ago
Wireless Sales Associate - 3070 Penticton
OSL Retail Services Inc
Penticton, BC
Other
We’re looking for enthusiastic, friendly, and customer-focused Wireless Sales Associates to join our team. You'll help customers find the right wireless solutions by selling phones, plans,…
Added 10 mins ago
Front of House Manager - Boston Pizza Shawnessy
Boston Pizza
Calgary, AB
Full-time
Boston Pizza Shawnessy is a busy location and we’re looking for a hands-on, floor-focused Full Time Manager to grow with us.
Added 10 mins ago
Reimbursement Specialist
Bayshore
Mississauga, ON
Under the supervision of the Associate Program Manager, the Reimbursement Specialist will provide drug coverage support to physicians and patients, follow up on submissions pertaining to…
Added 22 mins ago
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Handle guest questions, concerns and complaints professionally and notify a manager as required
Added 24 mins ago
Guest Experience and Accessibility Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
In collaboration with the Assistant Manager, Guest Experience, administers and addresses all guest concerns or discrepancies promptly; documents, responds and tracks post and pre-event as…
Added 24 mins ago
Guest Experience and Accessibility Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
In collaboration with the Assistant Manager, Guest Experience, administers and addresses all guest concerns or discrepancies promptly; documents, responds and tracks post and pre-event as…
Added 24 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Gibsons, BC
Eager to grow, with minimal sales or customer service experience under your belt
Added 40 mins ago
Help Desk Manager
Yardstick Technologies
Edmonton, AB
Full-time
What You’ll Be Doing: As a Help Desk Manager, you will work closely with the Director of Service Delivery to lead and develop a team of Tier 1 Service Desk Analysts while delivering…
Added 53 mins ago
Customer Experience Associate - Mandarin and/or Cantonese Language Skills an Asset
TD
Vancouver, BC
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 55 mins ago
Manager, Enterprise Portfolio Governance
Scotiabank
Toronto, ON
The Manager, Enterprise Portfolio Governance supports the day-to-day execution of enterprise portfolio governance practices within the Enterprise Delivery Office (EDO). Reporting to the…
Added 1 hour ago
Systems Technician, Controls
Houle
Burnaby, BC
Full-time
…escalating any issues or new requests from clients to the Project Manager. The successful candidate will also lead customer training, demos and project close out…
Added 1 hour ago
General Worker (Casual) – Facilities Management
Saint Mary's University
Halifax, NS
Full-time
Under the direction of the Manager, Custodial Services, the General Worker will:
Added 1 hour ago
Commercial Insurance Manager
Axis Insurance
Vancouver, BC
$115,000 to $125,000 CAD / year
Full-time
Handling routine customer and Account Executive inquiries/concerns in a timely manner and to an agreed upon Practice Group standard
Added 1 hour ago
Experienced Cooks
Dexterra Group
Prince George, BC
Part-time
Assist in managing the aspects of the business which can include; client and customer relations, inventory, food health and safety, and overall operational excellence
Added 1 hour ago
Front End - Clerk Sales/Service - Tier II SW
Safeway Canada
Swift Current, SK
Full-time
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…
Added 1 hour ago
Planning & Reporting Administrator
AGLC
AB · Edmonton, AB
Full-time
…improvements; collaborate across AGLC to strengthen processes and customer experience; and assume supervisory duties when the manager is…
Added 1 hour ago
Ramp Safety Specialist
gategroup
Mississauga, ON · CAN_ON_Mississauga_YYZ
Full-time
…level role in our Toronto Flight Kitchen. Reporting into the Manager, Operations, Safety, this position is responsible for promoting and maintaining a strong safety culture across airside…
Added 1 hour ago
Maintenance Manager – Mississauga/Halton Hills
Entrepot Frigorifique Conestoga (Quebec Ltee)
Halton Hills, ON
Full-time
Position Title: Maintenance Manager Job Type: Full Time Reports To: Maintenance Director Location: Halton Hills & Mississauga Issue Date: April 23, 2026 Revision Code: June 25, 2026
Added 1 hour ago
bar manager
Au Bootlegger
Bathurst, NB
Full-time
Added 1 hour ago
restaurant manager
Ramen Isshin
Toronto, ON
Full-time
Added 1 hour ago
Front End - Clerk Sales/Service - Tier II SW
Safeway Canada
Winnipeg, MB
Full-time
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…
Added 1 hour ago
Sales Lot Attendant
Dilawri Group of Companies
Langley (District), BC · Langley, BC
Full-time
…are presented in optimal condition. Reporting to the Sales Manager (or designate), this position contributes to an exceptional customer experience through the professional presentation,…
Added 1 hour ago
Front End - Manager Customer Service
Sobeys
Kitchener, ON
Full-time
Process and resolve customer concerns and requests

Customer Experience Associate - Sydney

Sydney Indian Reserve No. 28A, NS, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 3, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Sydney, Nova Scotia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advice best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will process financial transactions and provide advice on banking products to meet customer needs. They are responsible for resolving customer concerns and achieving business goals while maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience. Strong administrative, organizational, and communication skills are required, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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